last muse installed update, now shows the creative cloud with spinning wheel window that never stops. My muse is over.
cannot find out how to contact Adobe about this. I am paying for Muse and cannot use it. @
Mike you will find the relevant part of the document below:
Solution 2
Delete the file OPM.db and reconnection in the desktop application of creative cloud using the Adobe ID associated with your subscription.
- Mac OS: You can locate the file OPM.db in the \User\
\Library\Application Support\Adobe\OOBE folder. To access the hidden user library folder, see library user access hidden files. Mac OS 10.7 Lion.
Tags: Adobe
Similar Questions
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New Asus windows 8.1 desktop computer... try to install Adobe photoshop CC (installed 42%), lightroom CC and creative cloud with msg:ERROR combo: third payload Installer vcredist_x64.exe failed with exit code:-2147024546 and msg:ERROR: failure to install the Package redistributable Microsoft Visual C++ 2012 (x 64). Please try to install by double-clicking the executable file to "C:\Users\Milan\AppData\Local\Temp\{12D1155A-EC7D-48B0-B8A9-1738A801773A}\Photoshop_15_LS 20_win64\Adobe CC 2014\payloads\Microsoft VC 2012 Redist (x 64) \vcredist_x64.exe", or download and install the 2012 Microsoft Visual C++ Redistributable Package last (x 64) Microsoft Web site - www.microsoft.com.
When you try to install MS Visual C++ Redistributable Package 2012 on my computer it comes to msg: you cannot run it on this PC... Please HELP Milan
Hi Milan, please share the OS version so that we can help you properly. Check: How to fix error download creative cloud?
Let us know if you still get the same message.
It's you
Atul_Saini
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What I see if I work with Microsoft and exchange of data on the creative clouds with people working on Apple?
That all depends on what you want to share
The data files that are "industry standard" such as the JPG images are the same on both platforms
Files that are specific to the platform, such as video files on a Mac or Windows, AVI video files MOV will either require conversion or additional software (to open a MOV file with a Windows program, you must have installed Apple Quicktime for Windows)
In addition to this, the files that are specific to Adobe... such as the InDesign files... are not always compatible because of new features in newer versions, like a Premiere Pro video project file created in the 2015 version cannot open in 2014 version
If you have problems with files and specific programs, you should ask for help in the forums for these programs
If you start the https://forums.adobe.com/welcome Forums Index
You will be able to select a forum for the specific Adobe products you use
Click on the symbol "arrow down" on the right (where it is said to see all our products and Services) to open the drop-down list and scroll
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I have problems with Lightroom. I just downloaded the creative cloud with LR and PS PS works fine, but does not open LR. It is stuck on the license screen and freezes. Please notify.
reset your preferences-
Acrobat: http://help.adobe.com/en_US/acrobat/X/pro/using/WS58a04a822e3e50102bd615109794195ff-7feb.w .html
Adobe media encoder: https://forums.adobe.com/thread/1713540
Legacy: http://helpx.adobe.com/after-effects/using/preferences.html
Bridge: https://helpx.adobe.com/bridge/kb/troubleshoot-errors-freezes-bridge-windows.html
Dreamweaver: https://helpx.adobe.com/dreamweaver/kb/restore-preferences-dreamweaver-cs6-cc.html
Flash: http://helpx.adobe.com/flash/kb/re-create-preferences-flash-professional.html
Illustrator: http://helpx.adobe.com/illustrator/using/setting-preferences.html
InDesign: https://forums.adobe.com/thread/526990
Lightroom: https://helpx.adobe.com/lightroom/help/setting-preferences-lightroom.html
Muse (mac): https://forums.adobe.com/thread/1246022?tstart=0
Photoshop: https://forums.adobe.com/thread/375776
Photoshop elements: https://helpx.adobe.com/photoshop-elements/kb/preference-file-locations-photoshop-elements .html, http://www.photokaboom.com/photography/learn/Photoshop_Elements/troubleshooting/1_delete_p references_file.htm
elements of first: https://helpx.adobe.com/photoshop-elements/kb/preference-file-locations-photoshop-elements .html
First pro: http://www.mediacollege.com/adobe/premiere/pro/troubleshooter/trash-preferences.html
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I tried to buy the creative cloud with all the included applications and I wrote my bank details and its been "approving or looking" for my card for an hour.
Since this is an open forum, not Adobe support... you must contact Adobe personnel to help
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
Don't forget to stay signed with your Adobe ID before accessing the link below
Creative cloud support (all creative cloud customer service problems)
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pay $49,99 and the application does not change "open" again in "trial"... I restarted the creative cloud with the login and nothing change...
Wow!
So many entries of URL blocker, Adobe, this is the reason why you are unable to activate the CC apps.
Follow the procedure below:
- Remove all entries that has name of adobe. Then close the Textedit, it will Autosave.
- Make sure that there is no entry of Adobe on the inside.
- Then copy and paste the Hosts file in folder etc.
- We replace the modified hosts file that we had copied on the desktop with the original Hosts file inside the folder etc.
- When you are prompted, the authentication by password Mac,
- Be sure to select the option Replace ...
- Once you have replaced the Hosts file, double click on it again and check if the Hosts file is free of Adobe entries.
- In the affirmative. launch creative cloud application and load the list of Apps and check.
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I just join the creative cloud with the offer complete for students, but when I want to download new applications, they still detect me as a user free trail so that they won't let me download the application again.
Who is that apps are listed as of the tests menu tab Apps in Adobe Creative Cloud app?
Have you tried disconnecting and signing once?
https://helpx.Adobe.com/creative-cloud/help/sign-in-out-activate-apps.html
Windows or Mac?
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How do you use the creative cloud with using the internet.
How do you use the creative cloud with using the internet.
You MUST have an internet connection to download and activate the programs
After this, you MUST have a connection to the programs check your subscription on the calendar below
Cloud status check 30-or-99 days https://forums.adobe.com/thread/1549838
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How to share files uploaded in the creative cloud with other members of creative cloud?
How to share files uploaded in the creative cloud with other members of creative cloud?
Should be easy. Try this...
- In thumbnail view, click the small triangle (pointing down) in the lower right corner of the asset you want to share.
- On the blue icon toolbar that appears, click on the share icon (the third icon from the left, just to the right of the trash icon). The sharing dialog box should appear.
- In the sharing dialog box, enter the e-mail address of the person with whom you want to share assets, then click on the button send an email - it will receive an email with a link to your assets. OR
- You can also copy a link to the asset and paste that in your own e-mail client if you wish. To do this, click on the link icon (looks like a 'chain' and to the right of the icon to email "envelope")-then click on the button, copy the link.
Note that stock options are not available if your asset is set to 'Private' - you can control if an asset can be seen (or downloaded) by others by clicking the control Public/private (green or red icon "lock").
You can also access the same controls hand, if you click on the file to see him score a point (you can do display thumbnails or list view); Click on the share icon near the top right of the window of the browser (to the right of the name of the asset).
Hope that helps.
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Cannot update the products of the creative cloud with Adobe Application Manager?
Hello
I'm an offer student member creative Cloud, and I want to update my CS6 products to have the new features that are reserved for the CC members.
I have installed all the applications on my computer, and then when I want to update to get the new features, there is a problem when connecting who said that "the update server is not responding. It is possible that the server is temporarily unavailable or the configuration of firewall or Internet is bad. "(Translation in French)
I use Windows 8, I have no firewall Windows Firewall exception, I try to make him turn off but nothing change.
Can U help me please?
First of all, I try to do what you said, but nothing changes. So I try to disable other thing and when I disable "Map virtual hosts Microsoft network" ("Virtual card hosted Microsoft network" in English), the camera just before what you said in the list and the problem has been resolved. Thank you very much it is a great pleasure to discover the new features of the creative cloud. Thank you very much!
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I can't install my subscription to the creative cloud on a second computer without having to test
I try to install the creative cloud and some Adobe applications (Illustrator, InDesign, etc.) on a second computer (that I learned that it was allowed) but all the applications that I could install were still testing. I did the same thing on a third computer and it works, all applications were operating without a trial.
So, I uninstalled and reinstalled all the CC and the applications on the second computer, just in case, but nothing had change.
What might trigger this problem on the second computer?
Cloud license allows 2 activations http://www.adobe.com/legal/licenses-terms.html
-Install on a 2nd computer http://forums.adobe.com/thread/1452292?tstart=0
-Windows or Mac has no importance... 2 on the same operating system or 1 on each
-Two activations on one account CAN NOT be used at the same time (to be noted in the link above of the license)
Since you have the cloud on your "third party" computer, you cannot activate until you turn off on one of the other two computers
Remove the license on a computer http://forums.adobe.com/thread/1442423?tstart=0 can help
-read http://helpx.adobe.com/x-productkb/policy-pricing/error-maxium-acitvation-exceeded.html
-or https://helpx.adobe.com/x-productkb/policy-pricing/activate-deactivate-products.html
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Pay the creative cloud with Paypal subscription
I wan to pay my creative cloud with Paypal subscription. My country, the Italy is listed as a country where Paypal is available on adobe.com
However I can't find this option in my account
Adobe Store | Online order and payment FAQ
[Read https://forums.adobe.com/docs/DOC-7273]
[Moved from the forum connections to Cloud forum... MOD]
This is an open forum, not Adobe support... Click below to contact Adobe staff for help
While the forums are open 24/7 you can't contact Adobe support at any time
Chat support: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
Don't forget to stay signed with your Adobe ID before accessing the link below
Creative cloud support (all creative cloud customer service problems)
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Trying to download my creative cloud, but get a constant rotation in the window. Not sure how to display all the applications that I'm supposed to have with the creative cloud?
Please visit: App does not open. Wheel of progress turn continuously
I hope this helps.
Concerning
Megha Rawat
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Muse not installing not not in the creative clouds
Hello
I'm a new Subscriber to Adobe Muse and Muse will not download to creative cloud.
I get a system error that says "the Installation failed.
Hello
Please download the latest version of http://www.adobe.com/go/muse_latest_win
Kind regards
Aish
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Impossible to update or use the creative cloud
Hello
I downloaded creative cloud and installed. After that, I installed first 30 days trial. I used it for some school projects and everything was fine. Then we started using After Effects, so I need to install that. I opened creative cloud and he said that I had to run the update (no option just throwing without updates). So I tried the update. After a long wait for download, he said "update failed: error 50.
So I looked in the error 50. And the thread "solved" forum, said that you must uninstall creative cloud and reinstall. Or even use CC cleaner to clean up problems. So I tried to uninstall and it said 'impossible to uninstall. You must first uninstall the Adobe products. Then I uninstalled and then creating and then tried to uninstall creative cloud. Yet once he gave me an error 50. I ran CC Cleaner. And yet when I tried to install creative cloud. Nope. Error 50. So now I'm stuck with no product Adobe works on my computer.
Does anyone have a real solution to this?
Hi Mike,.
Please refer to the threads below where the issue has been addressed:
CC desktop - the infamous error code 50 is back
Kind regards
Sheena
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