Latest version (Windows desktop) crashes when opening
New FF - just downloaded and installed today. Windows 7 Home Premium x 64 Dell computer.
As soon as I open Firefox, I get "Firefox has stopped working" dialog box.
I have uninstalled/reinstalled. I have zero extensions. By default the plugins. Ran in Windows XP SP3 compatibility mode, ran as administrator - nothing has worked. I can run the browser in safe mode, but that doesn't help me if I want to use an extension ever. no malware or viruses--all the scans came back clean.
Here is my application event:
Log name: Application
Source: Application error
Date: 09/04/2014 12:35:40 AM
Event ID: 1000
Task category: (100)
Level: error
Keywords: Classic
User: n/a
Computer: frontdesk
Description:
The failing application name: firefox.exe, version: 28.0.0.5186, time stamp: 0x53240e37
The failed module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521ea8e7
Exception code: 0xc0000005
Offset: 0x0002df0f
ID of the process failed: 0x310c
Start time of application vulnerabilities: 0x01cf53c647aa40fc
The failing application path: C:\Program Files (x 86) \Mozilla Firefox\firefox.exe
The failed module path: C:\Windows\SysWOW64\ntdll.dll
Report ID: 8c1a37ff-bfb9-11e3-a58e-f00e05751c1a
Don't know what else to do...
Solved. It's hardware acceleration. Once I unchecked that I have open/closed FF a dozen times and no accident. Surfing on the web for a few minutes. No crash. Stupid hardware acceleration!
Tags: Firefox
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