Latitude E6400, dell: HP officejet 4215 printer does not meet Dell computers

Dell latitude E6400 window 7 (directly connected to the printer), window of inspiron Dell 8 3520 (wireless), they do not meet the printer. I HP4215 like a printer by default on both computers, but I can't print anything. Please advise! Thank you!

Hello @azarita and welcome to the Forums of HP, I hope you enjoy your experience!

I understand that you are having problems printing from your system.  I would like to help!

I would recommend you to do a power reset the printer.  Unplug the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug back in the printer. Make sure that you connect the printer directly to a wall outlet. Make sure to bypass any surge protector or power bar.

I suggest also download and run the HP print and Scan doctor.

Good luck and please let me know the results of your troubleshooting operations. Thanks for posting on the HP Forums!

Tags: HP Printers

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