Layout error blue screen. Need help to reload Windows

Original title: Reload OS

I bought a refurbished IBM thinkpad T42 for my grandson through a 3rd party work.  When you turn on it, a blue screen with lots of writing, hot flushes, too fast to read, then goes to a screen where you can start windows normally or in safe mode.  Neither work.  When I contacted the company, they told me I need to reload the operating system and gave my a drive backup.  The backup drive asks the number 25 position at the bottom of the laptop, but this number fails.  I am not a Curmudgeon and am at a loss to know what to do.  He has had the laptop for less than 60 days.  Thank you.

This is the thing:

If you want to reinstall Windows, the XP Pro TYPE must match! So, if your license (as indicated by the COA sticker) is for the OEM version of XP Pro, then the key on your COA sticker will not work unless the CD is a generic OEM XP Pro installation CD. SO, if it is a commercial or a Volume License version, it won't work.

Also, you say that this PC has been "renovated". Therefore, guess what is currently on this subject!

The person who sold this PC is obliged to provide you with the means to restore the PC to its original state; you paid for it!

Tags: Windows

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    If the above is not enough, the basic definition of a bugcheck 0 x 116 is:

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