LEX5650 All in one – scan error: error unrecoverable scan

during an attempt to a scan or a preview, he goes to a unrecoveralbe scan error

I select new scan the printer seems to sit and think and responds with "error unrecoverable scan" to the printer.

Hello

-Were there any changes made to the computer before the show?

Try these steps and see if it works.

Step 1: Unplug the printer from the computer.

Step 2: Uninstall all software/drivers Lexmark from the computer.

Uninstall or change a program

http://Windows.Microsoft.com/en-us/Windows7/uninstall-or-change-a-program

Once all Lexmark products are uninstalled, restart the computer.

Step 3:  Download the latest drivers for the printer on the Lexmark site and install the same.

http://support.Lexmark.com/index?page=product&locale=en&ProductCode=LEXMARK_X5650&segment=support&UserLocale=en

Note: Plug the printer only when you are prompted during the installation of the driver.

For reference:

The Lexmark user guide

http://www.Lexmark.com/publications/pdfs/2007/5600-6600/v7677571_en.PDF

Hope this information is useful.

Tags: Windows

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