HP Officejet 6310 All in One – "cartridge error - remove and re-insert cartridge on the left.

HP Officejet 6310 All in One "cartridge error - remove and reinsert cartridge on the left."

Help!  With this error message, it is not allowing me to print at all.  I did the steps to clean the cartridge and carriage of the printer inside, twice with no result.  I turned off and unplugged the printer several times also. In addition, the cartridge that I just put is new.  Frustrated.  Thanks for any help you can send my way!

Hello

Looks like you did the correct steps to try to resolve the problem. If you did all the steps on the below link without resolving the issue, the hardware may be damaged.

http://support.HP.com/us-en/document/c00831987

After checking all steps have been completed, please call HP at 1-800-474-6836 for see what upgrade options are available for this model.

Tags: HP Printers

Similar Questions

  • Officejet 6310 all-in-One fainted during the printing and copying

    I have an Officejet 6310 all-in-one.  I have Windows Vista.  Yesterday, I replaced the black cartridge with HP98.  Now when I make copies or print a document, print the page gets more light and more light, about 1/3 to 1/2 through the page and very light down by a horizontal white line through the text.  I cleaned the cartridge with a damp cloth, I ran the command of cartridges clean but also align the cartridges.  I turned off the printer and unplugged and restarted again.  When I run a self-test page, especially the black line went up to 2/3 of the way, then it is empty at the top and gets darker, then the last 1/3 is fine.  The test pattern shows a few holes in the grid to black.

    I just checked the cushion under the black ink cartridge and it is saturated with ink.  I don't know that is where the problem originated.  I would be very grateful of any advice to solve this problem.

    Thank you.

    Is it a HP cartridge or a charging/reman?  It seems to be a faulty cartridge.  If it is an original HP, then check the warranty of the cartridge as shown here.

    It is unlikely that the ink that you see in the field of the service station is the issue.  The ink that you see is the result of the normal maintenance routine that the printer uses to keep the printheads from clogging.  It is normal that there is ink in this area.

  • Officejet 6310 all-in-One: can't send faxes from the computer screen

    We use an Officejet 6310 all-in-one printer. Computer of my wife, a laptop Toshiba Satellite Windows 7 Professional, has suddenly come to the point that it will no longer send faxes from the computer screen. We get an error message that something must be installed or reinstalled. We have lost the CD of the software provided with the printer. We can send a fax if we have a document printed to power the machine, and we can print faxes. We lose a lot of paper and ink because of this problem. Help, please.

    Hi GregsterMc,

    Given that the Fax icon is not displayed in the window of printers and devices, you need to uninstall and reinstall the software again. This should solve the problem.

    Thank you.

  • is HP OfficeJet 6310 All - in-One a x?

    Is HP OfficeJet 6310 all-in-One a x.

    I have a HP Pavilion Entertainment PC 64 bit Premium Home Edition software.

    The Officejet 6310 is not an E-print printer, he was released before we eprint available in our printers.

  • My HP Officejet J3680 all-in-One printer prints sometimes and then stops.

    original title: my HP Officejet J3680 all-in-One printer prints sometimes and then stops.  What should I do?

    My printer was out of paper before I have had already sent a message to print.  Bllinked, meaning light that he was in the paper.  However, when I added the paper it has stopped printing all together.  This has happened on various acassions.  My printer, HP Officejet J3680 all-in-One, has only six months.  In addition, it only prints a copy at once, although I ask several copies.  What should I do?

    You can see in the Forum of Support HP

    HP printers and all-in-one
    http://h30434.www3.HP.com/T5/printers-and-all-in-ones/CT-p/inkjet

    Also have a look at these tutorials:

    Printer in Windows problems
    http://Windows.Microsoft.com/en-us/Windows/help/printer-problems-in-Windows

    The tutorial consists of 3 parts:
    Step 1:
    Check the hardware
    Step 2: Use a troubleshooting tool
    Step 3: Update drivers

    Application Microsoft Support Fix It:
    http://support.Microsoft.com/mats/printing_problems/en-us

    Try this Windows tutorials:
    It consists of many themes that you can click and read the tutorials.
    There also an Fix It application
    http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-printer-problems

    Here is the main link with: Support for Windows
    Technical problems of Vista and troubleshooting - printing
    http://support.Microsoft.com/ph/11732#tab11

  • Officejet 5610 all-in-One: cartridge Error message:-see the documentation for the device to solve the problem

    I used Cartriege world genuing HP ink cartridges refills for the past 3 years.  These cartridges are about 3 months charging sine and worked very well.  I just print a page and then got the above message for the first time.  Any help?

    Thank you

    lurcher1

    Hello @lurcher1,

    Thank you for visiting the Forums from the HP Support! I see you are using cartridges refilled with your HP Officejet 5610. You have always used refilled cartridges, but now you've found a cartridge error.

    I would like you to start troubleshooting here: 'incorrect print cartridge' or 'Print Cartridge problem' message on the Panel of printer for HP Officejet 5600 all-in - One Printer Series

    You will notice Solution: use genuine HP cartridges :

    'HP recommends you to use genuine HP cartridges. HP does not guarantee the quality or reliability of cartridges HP cartridges refilled HP. If you use genuine HP, the following cartridges no could not solve your problem of print quality. »

    To get a better understanding to take a look at the documents below:

    Can I recharge the ink in my HP ink cartridge?

    &

    HP vs reloaded cartridges inkjet print cartridges

    I hope this helps, if you still get the error message after replacing authentic ink cartridges, I suggest you contact our technical support at http://support.hp.com/us-en/contact-hp. If you do not live in the United States / Canada region, please click the link below to get help from your region number. http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html

    This is a great question other clients may also wonder; Please click the "accept as Solution" if you think that this message has helped you, or could help others. You can say thank you easily by clicking on the ' Thumbs Up ' below!

  • HP OfficeJet J4660 all in one appears "off-line" and the function desappears scanner

    Original title: device

    HP OfficeJet J4660 All in one – [1] it has been properly installed on the computer - DELL - Vostro. [2] he worked very well; [3] after a while, it appears "off-line" for all its functions. The scanner function desappears. What should I do?

    Hello

    · What is the operating system installed on the computer?

    You can follow the procedure in the article: "the printer is offline" Message appears on the computer and the product will not print HP: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02221706&cc=sk&dlc=sk&lang=sk&lc=en&product=3692891

    You can also run the tool of diagnosis of HP for printer and scanner of concern:

    http://h10025.www1.HP.com/ewfrf/wc/documentSubCategory?tmp_rule=32965&tmp_task=solveCategory&cc=us&DLC=en&LC=en&product=3692891

  • OfficeJet 5610xi all in one cartridge error

    Lack of color ink so I replace the cartridge. A ran the alignment and printed correctly. When I tried to print a document, it says cartridge error and the light is very. I removed and installed again. This error of time came for two cartridges. so removed (both) that I later discovered that I wasn't supposed to do. and returned to Cartridge World and got more than 2 cartridges. Put them in and the message is still there. I can't get it to align, printing, fax, nothing. Just always flashing cartridge error. I shut the system off printer, enabled on one at a time, even unplugged when stopping and thinking that can reset, but to no avail. Any suggestions please help.

    Removing and replacing the two shouldn't be a problem.  You use remanufactured/filled cartridges?  Their quality is generally low, see here for a study of the logic of the quality.

  • HP Officejet J5750 all-in-one: cartridge Error Message

    Have a BOUNCING problem with a "Cartrifdge error" problem for about 2 weeks now. Error reads as follows: "Cratridge left needs to be replaced. I went ahead and replaced the cartridge unfortunately, error ersists. (A) I also took freedom of the head of the cartridge with rubbing alcohol and the replacement of the cleaning cartridge. (B) I have disconnected the power cord at the back of the computer and waited a few minutes then plugged back in. I've had limited success using two steps A & B in the past (were able to print. However, whenever I was able to print, printing takes an extremely long time to print), until today. Cannot clear the message by using the previous steps and printer will currently display the above mentioned error message, preventing the use of the printer. Can you help me?

    It's really strange! I can pull up to your printer from the HP Support site.

    Try this link: full feature driver for Windows 7.

    I hope this works!

  • Impossible to Document with HP Officejet 6310 all-in-One scanner

    Dear all,

    I have a HP 6310 of all-in-one desktop. My scanner was working fine until I changed my PC running on Windows & Pro. I tried various solutions proposed by the community and the last test has been with HP Print & Scan Doctor 4.3. Follow the instructions on the screen. Also I could hear the ROAR scanner far when the message to display "HP Scanning" window showing on the monitor. The program checked all checks i.e. Device Manager, Scan Driver Check, device status, window (WIA), solution, registry, Scan Flow Manager & Digital Image Monitor HP Center. Only two controls that had yellow Triangles were HP Scanner Twain and Front Panel Test. The HP Twain Scan error message was ' the twain component is used by another process even after a reboot. Remove the software by clicking 'uninstall '. Reinstall the software with the product CD or by downloading the latest full features software of HP customer service (recommended). Note: You should always be able to scan from applications such as Microsoft Paint. If this will meet your scanning needs, and then click 'Skip '.

    I am not that technica l and would really all members to guide me through the process in order to get scanner work. When I go through the movement of the scanning of a document via the HP Solution Center, I go for the selection process the file type I want the document to be registered as (somewhere e.g. office) but get an error message. I would appreciate help to resolve this matter without spending money to call the telephone helplines HP as currently unemployed. Thanking you in advance.

    Shabbir soso

    Hi Jamieson,

    I just wanted you to know that after following your instructions for uninstalling and doing the clean boot procedure, my scanner works now - thank you.

    Shabbir soso

  • Cannot print in color of HP Officejet 6310 all-in-one

    I have a printer all-in-one color HP Officejet 6310, connected to the network. The ink levels are fine - I just bought new ink.

    The printer cannot print in color, my computer Windows laptop, no problem, but will print in black & white Mac.

    Why? Y at - it an option for color printing that I haven't checked? How can I fix?

    go to the icon of the Apple at the top left > system preferences > printers and scanner/print and scan / print and fax.

    remove the printer using the "-" lower-left next to the icon (+)

    After you remove > press the plus (+) icon.  > Click on 'Add a printer or a scanner', if it has given you this opportunity.

    in the new window > click on the name of your printer. Then check the bottom > NAME, LOCATION, PRINT USING (USE).

    Make sure the part "USE" or "PRINTING to AID", it should be the AIRPRINT printer name not.

    Then ADD at the bottom right. > try to print in color now.

  • Signal repeated on Officejet 6310 all-in-One paper jam

    My all-in-one OfficeJet 6310 repeatedly says "Paper jam" when there is no paper jam, and I have to keep pressing OK until the printer prints.  Sometimes the back panel pops out and I have to re - insert.  Sometimes the paper (I use HP paper) feeds wrong on one side and jams.  Usually before the printer indicates "Paper jam" there is a dull inside, as if the printer is going through a series of internal cycles. Then a blank sheet of paper feeds through.  This printer, renovated, was sent to me by HP as a replacement in 2007.  It works fine on the copy, scan and fax.  Printing is the big problem.  All the answers?  I can't see all pieces of paper or something in the printer.  I use a HP Pavilion Notebook PC DV4307cl with Windows XP.

    Hello

    Congratulations... :-)

    Help the community by marking this post.
    Your question has been answered? Mark it as an acceptable Solution.
    See a great post? Give a Kudos!

    Best regards, Jabzi

  • Officejet 6310 all in one software install problem

    Have a problem with the scan option. Single House appears in the window when there are also files and electronic mail. I went to the HP site and I removed all ads by HP listed in my programs because I was told to do and then downloaded the software and drivers for my system Windows 8.1. After downloading and extracting an installation window open and I clicked on install you are prompted. An error window opened and said: (the system cannot find the specified file). If the installation has not been installed. I went to HP site troubleshooting and it said download the troubleshooting and the program doctor Scan, done and got the same error message during installation. What to do now?

    Hello, welcome to the @navycwo4 Forums! I hope you enjoy your experience

    I noticed your messages on the error message that you are experiencing when you try to install your printer on Windows 8.1. I'm going to share with you a few suggestions.

    1 make sure that the Internet Explorer pop-up blockers are turned off before downloading the installer

    Blocker Internet Explorer: How can I disable Blocker?

    • Try to install

    2. If you are using McAfee secure Live or any other firewall, please temporarily disable the "real-time scanning".

    How to disable real-time scanning

    • Try to install it

    3. go to the start screen (you can also press windows + R to open the Run dialog box) and type %windir% should display the windows folder.

    Click on the folder and scroll until you see the files. Search for a class named 'HPWINS *.» DAT"(le * est un nombre qui varie) remove this file and retry the installation."

    • Try to install it

    I wish you good luck and please let me know the results!

    Have a great Tuesday

  • HP Officejet 6200 all-in-One series will not be printed. I get the message that the spooler is not connected.

    I have a HP Officejet series 6200 all-in-One that will not print. I received the message that the spooler is not connected how to fix this problem? Thank you. Margaretjc

    Moved from feedback

    Original title: impression of the printer

    Contact HP support.

    CrystalBall © also SEZ...

    If it's a computer with Win7 with IE10 installed, have supported HP make you that your printing software currently installed is compatible with IE10 (yet). [The chances are that it isn't.]

  • 2050 all-in-one is blurred lines and feed new pages in the middle of print job

    Printer HP 2050 all-in-one

    Windows 7 Prof 64

    No recent changes. Printer worked for about 1 year.

    Problem:

    Some lines are unusually short and the letters are crumpled.  Printer is often a page feed for no apparent reason in the middle of a paragraph.  At first, I thought that the rollers of the printer have been problems grabbing the paper, but then I realized that it reproduces errors exactly in the same place for a given document.  Document one might offend lines 4 and 20 and line feed line 40 whenever I print that document B could online on line 4 and scunch line 35 every time I print it.

    I look like a problem of software for sure.  I uninstall the software and reinstall with a new download.  Let me know what happens.

Maybe you are looking for