License loop

Good morning, afternoon, night

When I try to open the programs Adobe CC it gives me this screen:

adobe1.png

When I click the Sign In button, it gives me this screen:

adobe2.png

When I click on the button continue, the program does not open, and he returned to the screen first.

I'm in a loop.

I have a full license.

Tried closing session/connection

Restore the files to the host

The installed application manager

I tried to reinstall everything.

It happened all of a sudden.

Thank you;

Hello

Please, try the following steps:

  • Log out of the desktop application Adobe Creative Cloud (connect and disconnect activate Cloud Creative applications)
  • Browse to the location: [system drive]: \ProgramData\Adobe
  • Rename the folder 'SLStore' to 'SLStore_old '.
  • Browse to the location: [system drive]: \Program Files (x 86) \Common Files\Adobe
  • Rename the folder 'SLCache' to 'SLCache_old '.
  • Connect to the desktop application Adobe CC and launch the application.

Kind regards

Sheena

Tags: Adobe

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    Capture.PNG

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