LifeCam Cinema not recognized under Windows XP (SP3) but works in Messenger (MSN and Yahoo) and Skype

  • On the opening of the LifeCam program, it tells me that "no camera is connected to this computer.  The computer recognizes the new hardware and the device manager says that the hardware is working correctly.  I tried the same procedure on my PC and laptop with the same result.
  • I tried all the remedies suggested in the help pages, but none worked.

Hi dennisbuwaa,

1. have you tried to connect the camera to a Windows XP computer and check different?

You can check out the following link and check if it helps to solve the problem:

Set the empty preview, "initialization error" or 'no camera not connected' error in the LifeCam software

http://support.Microsoft.com/kb/933311/en-us

Also check out the link:

Troubleshoot failures to find the new LifeCam hardware

http://support.Microsoft.com/kb/929087

Hope this information is useful.

Jeremy K
Microsoft Answers Support Engineer
Visit ourMicrosoft answers feedback Forumand let us know what you think.

If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

Tags: Windows

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