Lightroom CC2015 - why PC crash when importing photos in Raw format?


I used Lightroom CC 5 installed on my PC (Windows 7 Professional 64 Bit). Everything worked fine without any problem. After installing the new version of Lightroom 6 I had problems with unexpected stops of the PC.

I took the following measures:

1 / the uninstall Lightroom CC2015-problem still remained.

2 / the Lightroom 5 uninstalling and re-installing Lightroom CC2015 - problem still remain.

3 / the Lightroom CC2015 uninstall and remove all files associated with Lightroom

4 / re-installing Lightroom CC2015 and start to import the photos in JPEG format - worked fine and no problem occurred

5 / starting import Canon Raw format photo and PC crashed during construction to the top of the smart Collections. Repeated step and PC crashed again.

Otherwise no problem with laptop computer PC Elite / 8 GB / 64 Bit OS and NVIDIA Quadro FX 7800 M of RAM

What other measures do you propose to get rid of this problem?

you have any Application under the name of PC wizard 2015 installed on the computer, try to disable it or if it is possible can you delete it.

looking at the crash report, it seems that could cause the problem.

Thank you

Tags: Photoshop Lightroom

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