Lightroom crashes when importing, iPhone a trigger

The latest version of Lightroom CC, 2015.2.1, continues to be unstable, crashing constantly, taking usually Windows desktop down with it requiring a reboot of the entire system.

The import module and its new GUI seems to be a trigger for this behavior. By clicking import, sometimes LR crashes immediately without displaying the import screen, sometimes he half-displays the screen to import as a transparency on the normal screen then freezes and sometimes the import screen becomes fully visible but then more often as otherwise LR and the crash even when Windows desktop.

Although this behavior may happen at any time, try to import photos from an iPhone ensures a fatal full system shutdown.

2015 Lightroom versions have all been more unstable than previous versions. These problems seem to be centered around video issues. I have an AMD Radeon graphics card and had to rollback repeatedly last year drivers (as well as uncheck LR graphics options) for LR to work. And each new version of LR seems to require to start from scratch to get the program, the operating system and graphics card all talk to each other. This time, they're not talking.

Adobe, what do you think? Similar problems are reported on the net.

Any help with this mess is greatly appreciated.

Ed

Windows 7/64

Reference Dell i7 12 GB of RAM

RadeonHD AMD 6450

iPhone running iOS 9.1 6s

Hi ejbSFO

Greetings!

Although this behavior may happen at any time, try to import photos from an iPhone ensures a fatal full system shutdown.

If the accident is specific to the iPhone, it is because Lightroom performs an analysis of all the devices where the pictures would be. He has the problem where it cannot correctly identify a smartphone as a "hard disk". So, if you set your iPhone to connect as a support MTP device. The question could not arise.

2015 Lightroom versions were more unstable than previous versions

You can restore the version 2015.1.1. Refer to restore an earlier version of update

Concerning

Assani

Tags: Photoshop Lightroom

Similar Questions

  • 4.2 Lightroom crashes when importing

    I recently moved 4.2 Lightroom to my new PC in Windows 8. All modules work fine except when trying to import from my card or my PC drive, then the program grinds stops and crashes often. Program worked fine on my old Windows Vista system. The only things I moved from Vista PC were photos, Lighroom catalog file and Lightroom preference file. Support Adobe suggests trying to run Lightroom to different user on my PC, I tried, but no difference. If it makes a difference, LR is loaded on my C: SSD drive and photos, catalog, etc. on my D: drive. Any thoughts?

    Dell XPS 8500

    Intel [email protected]

    16.0 GB of Ram

    64-bit Windows 8

    256Go SSD SRT (C: drive with programs) and hard drive 2 TB SATA (D: drive with data)

    4.2 Lightroom

    UPDATE. Finally, I've identified the problem. One of my printers (Epson RX 620) has a card reader that was apparently originally a Windows conflict. As long as the printer is disabled when I import pictures, all right.

  • Lightroom crashes when importing desktop image

    I have LR 2015.6.1 on an iMac. Import from a SD card works fine. But when I try to import an image from my office (a simple JPG), LR crashes. I have to force quit LR and kill a process called "dynamiclinkmediaserver" to get everything back to normal.

    Someone at - it an idea about it? Thank you.

    Hi LexvanOorspronk,

    Could you please check what is the destination on when you import from office?

    Also, try to create a new catalog and see if the problem is reproducible.

    Kind regards

    Assani

  • 6.6 Lightroom crashes when importing each time

    Hi I have a relatively new version of Lightroom 6.6, purchased in March 2016. It is basically useless, because it will no more allow me to import the photos to change.

    Description of the problem: as soon as I click on the button IMPORT, a dialog box appears indicating LR has stopped working and will close.

    I uninstalled and reinstalled the program several times, and there is no change in operational capability. It crashes always everytime.

    Really nice Adobe have no support real tech for this program.

    Please update 6.6.1: Install Photoshop Lightroom

  • Lightroom crash when importing photos from an SD card using iMac 5 K.  Tried several cards, tried to restart, same problem.

    Since upgrading to LR 2015.2 my LR crashes each time I have import from SD card.  With the help of the new iMac, 16g memory.  Anyone have any ideas?

    Claes, thank you.  I was getting ready to try your tips and an update to LR (2015.2.1).  I installed that and doesn't crash anymore.  Thanks again.

  • LR 5 crashes when importing

    I have a new win 7, LR 5.7. Loads very well and I have successfully imported 1 time. Now it crashes when importing. I uninstalled and reinstalled LR and it imported 1 times successfully and againf now it will not matter a second time. Help, please.

    Error codes:

    Signature of the problem:

    Problem event name: APPCRASH

    Application name: lightroom.exe

    Application version: 5.7.1.10

    Application timestamp: 547e35e8

    Fault Module name: wpdmanager.mox

    Fault Module Version: 0.0.0.0

    Timestamp of Module error: 48a324a9

    Exception code: c0000005

    Exception offset: 000000000001f885

    OS version: 6.1.7601.2.1.0.256.48

    Locale ID: 1033

    Information additional 1: 3A 95

    More information 2: 3a95dbaa5d5dcf7b9bc4dca71058dc3f

    3 more information: 0e04

    Additional information 4: 0e04d756f8574f43dd4e96ab3d74614f

    Problem solved: I got my Tablet connected load and seemingly effect LR.

  • Anyone who has a problem with the system crashes when importing using the new interface to import

    Anyone who has a problem with the system crashes when importing using the new interface to import

    Can specify you what Adobe program you use so that we do that your post is in the right forum?

  • Updated October 2014 CC causes crash when importing OBJ.

    I tried to import a file (created in c4dr16, registered as a .obj file) OBJ AE CC 2014 to be used with Trapcode Form plugin. without fail, it causes AE crash when importing.

    I tried going through the menu import by dragging the file into the prj with the same results - crash.

    Connection to all media via the network of servers uptairs.

    Black trash

    OS 10.9.4

    is it me?

    specs.jpg

    You will need to take up with the red giant / Trapcode. That being said, C4D outputs simply crappy OBJ files. Download Blender, open your file in there and export it again as an OBJ file much better.

    Mylenium

  • CS5.5 / Win: Indesign crashes when importing an rtf file

    Hello

    My plugin crashes when importing an rtf file. Most rtf work very well, but it's not OK. If I try to import Indesign crash. Also if I try to manually place in Indesign.

    I think that something is wrong in the rtf, but I can open it in Word.

    Any ideas what to do?

    Can I perform a check in advace?

    By the way: I can't save my RTF presets in Indesign. No idea why?

    Thank you

    Hans

    Hello

    It does not work without my plugin. InDesign crashes also without it, if I placed the RTF manually.

    In the meantime, I found a sequence in my RTF which is the cause of the accident. I fixed that manually, and after that I could import the RTF. It seems that it is a problem of the RTF import filter.

    The uncorrected RTF was imported to Indesign CS3, after that it crashes (CS4, CS5, CS5.5).

    Thank you

    Kind regards

    Hans

  • Lightroom CC 2015.3 crashes when importing

    Since I've upgraded to version 2015.3, I can import is more photos.  I tried to import from SD card and a hard drive, but both show the same failure.

    I am running Windows 7.

    First of all, when I start the import process, the display of the grid does not display previews of new photos.  If I double-click on a photo, he will show me the preview in full screen.  It shows previews of older photos I've already imported.  But in the grid, the new photos are all white.

    Then, I select copyand allow to Rename the files as I always do.  When I click on the import button, I get the screen of importation, that says "import...". "The status bar in the top left says" copy and import photos ", and the progress bar starts about 2/3 full.  It remains there, but no matter how long wait.  Occasionally, I get a handful of imported photos, but most of the time, no pictures are imported.

    When I give up and click on the X to cancel, a popup says, "no photos or videos not found to import.

    I also supported my catalog, thinking that the optimization step might help.  But it did not help.

    I also tried to import into a new catalog, but that did not help.

    To hang when importing - Lightroom Forums, I found:

    Hi, I encountered the same problem with LR 6.3 autonomous and it fixed when I connected in Adobe Creative cloud before running Lightroom.

    I started the creative application of Cloud, and I was not signed in.  I registered, and the import was successful.

    So I think that was the problem: I was not connected to the cloud to create, at least as far as the cloud app was concerned.

  • Lightroom crashes when you try to import

    I am getting error on file - import and image videos, clicking on which lightroom stops

    Hello

    What version of Lightroom do you use?

    What is your operating system?

    Lightroom crashes usually if you have incompatible external devices connected.

    Remove (phone, Tablet, external drives) and reopen Lightroom

    Concerning

    Assani

  • Help!  5 Lightroom crashed after importation and impossible to find photos

    I imported all photos in Lightroom 5 (Mac) of a camera and the APP has crashed just after the import.  When I reopened it Lightroom photos were gone and if I return to the import section, they are still on the camera, but I can't access because they are grayed out.  Apparently the imported photos are stored somewhere that is why it won't allow me to import again, but I can not find them and have no idea where else to look at.

    Thanks for your help.

    If the pictures are grayed out when importing, then they have already been imported. Just go to the library, not the dialog Module import, click "All photos" and find your photo (if necessary, search by file name)

  • 2015.4 Lightroom to crash when importing

    Until I updated via the CC application, my import was fine, but now as soon as I open it I get "Server busy" old notification and after a few minutes goes, but when I try to import everything I get is the spinning wheel just a few minuets before its closure. I'm under Win10.an any that suggest a solution, please?

    C

    Hi desbrambley,

    • Go to Lightroom > Preferences.
    • Also please go to preferences > Performance tab and uncheck the box "use graphics processor.
    • Restart Lightroom and see if it works.

    Kind regards

    Tanuj

  • Lightroom CC crashes when importing DNG conversion

    All a few times LR crashes my whole computer after importation and I think that during the conversion to DNG. It is not every time, so I don't know what is happening. I copy as DNG on import from my SD card, I turned off to generate intelligent insights to import as well. Usually occurs with a couple hundred pictures or more.

    It seems to import fine and get about 1/3 through conversion and blocking when it does. There are two status bars at the top left. One is the DNG conversion, and I'm not sure what the other is.

    I have a Nvidia of 870 with 4 GB of RAM on it, but I wonder if it is a problem of GPU acceleration. That's the thing I think I could turn and see if it happens again.

    So I think I knew what was causing it. (or one of two things, I guess I should test again one and then the other) I have a program called Infinit which is a file sharing application (a bit like dropbox, but without the storage... in fact I don't know where it stores the files, perhaps locally?). In any case, it runs in the Windows status bar in the background. When I leave, I did have a problem with the conversion of the DNG format since then. Questions of random weird program... The other option would be the application of Windows Home Server Launchpad which again, goes in the bin. I just don't not connect you with it, so it was still on that technically I guess so my money is on Infinit unless otherwise stated.

  • Lightroom CC2015 - why PC crash when importing photos in Raw format?


    I used Lightroom CC 5 installed on my PC (Windows 7 Professional 64 Bit). Everything worked fine without any problem. After installing the new version of Lightroom 6 I had problems with unexpected stops of the PC.

    I took the following measures:

    1 / the uninstall Lightroom CC2015-problem still remained.

    2 / the Lightroom 5 uninstalling and re-installing Lightroom CC2015 - problem still remain.

    3 / the Lightroom CC2015 uninstall and remove all files associated with Lightroom

    4 / re-installing Lightroom CC2015 and start to import the photos in JPEG format - worked fine and no problem occurred

    5 / starting import Canon Raw format photo and PC crashed during construction to the top of the smart Collections. Repeated step and PC crashed again.

    Otherwise no problem with laptop computer PC Elite / 8 GB / 64 Bit OS and NVIDIA Quadro FX 7800 M of RAM

    What other measures do you propose to get rid of this problem?

    you have any Application under the name of PC wizard 2015 installed on the computer, try to disable it or if it is possible can you delete it.

    looking at the crash report, it seems that could cause the problem.

    Thank you

Maybe you are looking for

  • Catch a signal which is out of sync on a scope.

    Hi all As the title says I'm trying to catch a signal on a scope when its out of sync. The signals that I resemble a bipolar seesaw that gets cut off at the beginning. Then it starts begins to descend, then go to half way down for a positive negative

  • How to create a shortcut on my desktop

    Hi I want a shortcut on the desktop for my calendar.  How can I do this?

  • How do impedance analysis

    What instrument or method can be applied to the analysis of impedance in a circuit? If this tour has included some capacitors and inductors, the multimeter is not his answer, heihei. I need get the resistance and reactance circuits in Multisim.

  • Unknown person on my network

    Just recently, I discovered there is an unknown person on my network called JAKEBOX8. I do not use homegroup so that can't be in conflict and I don't know anyone named Jake. The only things connected to the internet would be my Ipod, my computer lapt

  • Z10 E-mail blackBerry contacts

    When you compose a new e-mail, a list of previous used email addresses will pop up for help so I don't have to type the full address.  (a very nice feature) Problem is that I misspelled a couple of addresses and they continue to see the place on the