Lightroom CC 2015.3 crashes when importing

Since I've upgraded to version 2015.3, I can import is more photos.  I tried to import from SD card and a hard drive, but both show the same failure.

I am running Windows 7.

First of all, when I start the import process, the display of the grid does not display previews of new photos.  If I double-click on a photo, he will show me the preview in full screen.  It shows previews of older photos I've already imported.  But in the grid, the new photos are all white.

Then, I select copyand allow to Rename the files as I always do.  When I click on the import button, I get the screen of importation, that says "import...". "The status bar in the top left says" copy and import photos ", and the progress bar starts about 2/3 full.  It remains there, but no matter how long wait.  Occasionally, I get a handful of imported photos, but most of the time, no pictures are imported.

When I give up and click on the X to cancel, a popup says, "no photos or videos not found to import.

I also supported my catalog, thinking that the optimization step might help.  But it did not help.

I also tried to import into a new catalog, but that did not help.

To hang when importing - Lightroom Forums, I found:

Hi, I encountered the same problem with LR 6.3 autonomous and it fixed when I connected in Adobe Creative cloud before running Lightroom.

I started the creative application of Cloud, and I was not signed in.  I registered, and the import was successful.

So I think that was the problem: I was not connected to the cloud to create, at least as far as the cloud app was concerned.

Tags: Photoshop Lightroom

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