loading itunes - I have "a problem with this Windows Installer package"
When I connect my iPhone to my computer, I get a message from iTunes saying:
"The iphone is useless because it requires iTunes version 10.5 or later. Go to iTunes to download the latest version»
When I'm on ITunes and try and download the latest version, it says
"There is a problem with this Windows Installer package. A program required fo this installation to complete could not be run. Contact your supplier of staff or the package of support ".
Hi CissyHardy,
Follow these methods.
Method 1: Uninstall and reinstall iTunes and check.
http://support.Apple.com/kb/HT1925
Method 2: Perform a clean boot to see if there is a conflict of software like the clean boot helps eliminate software conflicts.
How to configure Windows XP to start in a "clean boot" State
http://support.Microsoft.com/kb/310353
Note: After completing the steps in the clean boot troubleshooting, follow the section How to configure Windows to use a Normal startup state of the link to return the computer to a Normal startupmode.
After the clean boot used to resolve the problem, you can follow these steps to configure Windows XP to start normally.
(a) click Start, run.
(b) type msconfigand click OK.
(c) the System Configuration Utility dialog box appears.
(d) click the general tab, click Normal startup - load all services and device drivers and then click OK.
(e) when you are prompted, click on restart to restart the computer.
If the problem persists, you can contact Apple support for more help and information.
http://support.Apple.com/kb/HE57
Tags: Windows
Similar Questions
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Hello
I tried to update iTunes on Windows 10 and now I get the message error "there is a problem with this Windows Installer Package".
I tried to fix it too, but it has not helped, so I uninstalled and tried to reinstall but there has not helped either. I tried almost everything I've seen in other posts.
I use a laptop Asus series k55VJ with an original copy of Windows and has never had this problem before.Any of you have an idea what can do?
Thank you!Try to repair the Apple Software Update of the programs and features Control Panel, then uninstall it and then reinstall iTunes.
For general advice, see troubleshooting problems with iTunes for Windows updates.
The steps described in the second case are a guide to remove everything related to iTunes and then rebuild what is often a good starting point, unless the symptoms indicate a more specific approach.
Review the other boxes and other support documents list to the bottom of the page, in case one of them applies.
More information area has direct links with the current and recent buildings if you have problems to download, must revert to an older version or want to try the version of iTunes for Windows (64-bit-for old video cards) as a workaround for problems with installation or operation, or compatibility with QuickTime software or a third party.
Backups of your library and device should be affected by these measures but there are links to backup and recovery advice there.
TT2
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Windows Installer package error
When installing iTunes I get a message error "there is a problem with this Windows Installer package. A program required for this install to complete could not run. "I downloaded Windows Installer 4.5, rebooted and tried again with the same results. How can I fix?
Hello
Important The Windows Installer Cleanup (MSICUU2.exe) utility that was previously referred to as in this article has been abandoned. Although the Windows Installer Cleanup utility solved a few problems installing, it sometimes damaged other components that have been installed on the computer. For this reason, the tool has been removed from the Microsoft Download Center. program install and uninstall problem solving
(http://support.microsoft.com/mats/Program_Install_and_Uninstall)is a replacement for this utility.
"The problems with programs that cannot be installed or uninstalled.
http://support.Microsoft.com/mats/Program_Install_and_Uninstall
@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@
And see if this information helps you install iTunes:
"Not to install iTunes or QuickTime for Windows"
http://support.Apple.com/kb/HT1926
«Remove and reinstall iTunes, QuickTime, and other software components for Windows Vista or Windows 7»
http://support.Apple.com/kb/HT1923
If the advice already given does not, please contact Apple for assistance.
"iTunes support-how to use iTunes.
http://www.Apple.com/support/iTunes/
"Contact iTunes Support.
http://www.Apple.com/support/iTunes/contact/
Or ask in the community Apple iTunes:
https://discussions.Apple.com/community/iTunes
See you soon.
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iTunes error update
I am trying to install an update to iTunes on my laptop and find the folowing part-way through the installation error:"There is a problem with this Windows Installer package. A program run as part of the set up did not complete as expected. Contact your provider to support personal or package. »
I got iTunes for 3-4 years now and have always been able to install updates successfully, so don't not sure what is the problem.
I tried msconfig and changed the boot process, so it includes all of the non-Windows elements, as suggested on the Microsoft Web site, but that has not worked.
Can anyone help?
Thank you
The instructions were to contact the vendor of the package. This isn't iTunes, Microsoft.
Ask the question in the Apple Forums:
https://discussions.Apple.com/index.jspa -
Problems with iTunes re-Setup - "there is a problem with this Windows Installer package"
I tried to re - install iTunes with the latest version because I had received an "error 7" message instead of iTunes. You had covered the steps to uninstall and reinstall iTunes by removing iTunes, Quicktime, and other applications on my computer. I had uninstalled iTunes and Quicktime, but when I tried to uninstall the Apple software update, I get the following error message:
"There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your supplier of staff or the package of support ".
How am I supposed to fix my problem with iTunes, so I can download music if I couldn't uninstall programs I need to uninstall? Can I try reinstalling iTunes at the moment? Please let me know what I can or can't do.
Specific file names are mentioned in the error messages?
Here is the standard advice for dealing with problems of installation of iTunes. Because you are having trouble to uninstall one or more of these applications, you must use Windows Installer Cleanup mentioned below or Free Revo Uninstaller to uninstall applications difficult.
Caution: Cleanup utility Windows Uninstaller has been removed from Microsoft download servers because sometimes it seems more removed he was supposed to (I believe this was linked to Office uninstall). You can still get Windows Installer Cleanup here--> http://majorgeeks.com/Windows_Installer_CleanUp_Utility_d4459.html utility if you use it, you must create a restore point from the system first (or back up the registry with C:\WINDOWS\ERUNT). An image full disc would be safer if you have this ability.
If these steps do not help, ask for help in the Apple forum: https://discussions.apple.com/community/itunes/itunes_for_windows?view=discussions&tagSet=1234#/
*****************************Have you tried completely removing all software related to iTunes and files, allowing you to perform a "clean installation" of iTunes? It comes to my technique proposed, taken from the article in Support of Apple HT1926.
Go to control panel > Add/Remove programs
Remove these applications:
1 Apple Software Update
2. Apple Mobile Device Support
3 Hello
4 iPod for Windows (this may or may not exist, be it, it is not necessary, then we can remove it)
5 iTunes
6 QuickTimeOpen my computer > C: > Program Files
Delete this files (if present)
1 iPod
2 iTunes
3 QuickTimeEmpty your temp directory:
Open my computer > C: > Documents & Settings > username > Local Settings and delete the contents of the folder called "Temp".If you don't see the local settings, enable hidden files:
Tools > Folder Options > view tab
Select Show Hidden Files & folder, and then click OKOnce this file is empty, restart the computer
Download & install the Windows Installer Cleanup utility:
http://support.Microsoft.com/kb/290301/
Launch the utility: start > programs > Windows Installer Clean Up
Select one of the applications mentioned above and click on removeRestart the computer
Download & reinstall iTunes from here: http://www.apple.com/itunes/download/ -
Original title: problems during the installation of products on vista with error message that indicates:
I need help ASAP please! I tried to install the new Itunes software and my Vista laptop just will not let me... any ideas.I have download the new iTunesSetup and click it to start the installation process and the process begins. After 2 minutes, the following message appears:
"There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your provider to support personal or package.
I already did:
- "To manage my computer' on automatic rather than manual
- Guests of controls too and still no change
This has been going on for about a week or two now, and I really need help.Any ideas or help would be appreciated.Thank youHi once again, fortunately today I bring better news! As a result of a serious lack of assistance from Apple themselves, have no idea of "The Tech Guys" in the world PC and extremely unnecessary hours at Microsoft, I've sorted it me. In other words, the main problem with mine was the Apple Software Updater. Even with "Revo" I was unable to remove it. I decided to download "Windows Installer Clean Up" from there where I could find (it was also free!). I used it and immediately found, I could choose the Apple Software Updater and remove it with very little hassle in all. I proceed to download the new iTunes, and I'm a very happy Bunny! Thanks for nothing, Microsoft and Apple! Hope this helps - Dan
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I worked on it for about 3 days now. It's driving me crazy. I tried everything I could find to try to solve this problem.
When installing iTunes it stops and a box will then appear to me said "there is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support provider or package. "No error message or anything, that's all I get. When I hit the only button I can hit the OK button, it continues to install QuickTime. Sometimes, it will install the iTunes file and the shortcut, but the shortcut does never work and the iTunes file is always empty. I have download the installer directly from Apple.com and save to the desktop, a new copy after each test (just in case).
Here is a list of what I've tried:
- Apple Support page: difficulties to install iTunes or QuickTime for Windows
- Apple Support page: removing and reinstalling iTunes, QuickTime, and other components of software for Windows Vista or Windows 7
- Apple Support page: iTunes and QuickTime for Windows cannot be installed without Visual Basic Script (VBScript)
- 1,5 hour long session with Apple Support Tech, where we repeat the two steps albums created a new admin account and then tried to install on this account of troubleshooting. After it is has not told me while they could not fix the problem it was a questions and contact Microsoft Windows.
- Microsoft Answers page: http://social.answers.microsoft.com/Forums/en-US/vistaprograms/thread/2aa2c368-2fa2-4fc8-bb2a-5d74ce34a856 (could not complete the download of the file has been removed)
- Microsoft Answers page: http://social.answers.microsoft.com/Forums/en-US/w7programs/thread/c45cfbd2-23f2-4097-8259-44e8f9e85c93
Yes, I am the administrator of the computer with admin abilities, yes I checked run this program as an administrator. I also made sure to stop all this as possible could interfere with the instillation, including my anti virus and what not even before I tried a clean boot.
Is there anything else I can try?
~ Thank you
I don't know whether or not the original poster solved their problem.
See if it works for you.
Error 1719 Windows Installer Service inaccessible during the installation of the applications.
http://www.Winhelponline.com/blog/Misc-registry-fixes-for-Windows-7-XP-Vista/ -
Original title: Updateing iTunes
I get the message to download the new version of iTunes. Whenever I've done, it is unable to complete and gives me the following error.
There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package.
When you have uninstalled iTunes, did you only use Control Panel > programs and features, or did you follow the instructions here--> https://support.apple.com/en-us/HT204275
If you uninstall everything as described in the document, and then do the installation should work.
See also https://discussions.apple.com/docs/DOC-3551
If you have problems to uninstall the Apple software, see https://support.microsoft.com/en-us/mats/program_install_and_uninstall?wa=wsignin1.0
And if you still have problems to uninstall the Apple software, see http://www.revouninstaller.com/revo_uninstaller_free_download.html (use the free version).
-
Original title: DLL required for uninstall and install iTunes?I get this message: there is a problem with this Windows Installer package. A DLL required for this install to complete could not be run. Contact your provider to support personal or package.
I can't install and uninstall iTunes no matter what I do. Help, please!
Hi stjimmy9999,1. are you able to install other programs on the computer?
2. what version of iTunes you are trying to install?
3. have you SpyCatcher program installed on the computer?Program SpyCatcher interrupts the Windows Installer to not save the files during the installation of iTunes.Try these steps and check the result.
Step 1: Download the latest version of iTunes
a. visit http://www.apple.com/itunes/download/
b. click on 'Download Now' and save the file to the desktop.Step 2: Install the program as an administrator by disabling all programs currently running on the computer, non-Microsoft
a. open the article: http://support.microsoft.com/kb/929135
b. Article, follow "step 1: perform a clean boot" the implementation of these measures will disable all programs not Microsoft currently running on the computer.
c. restart the computer and right click on the Setup file of iTunes, right-click on the file and click Properties.
d. click on the Compatibility tab and place a check on "Run this program as Administrator" under "privilege level".
e. click ok to apply the changes.
f. open the file and install it.
g. Article, follow "step 7: reset the computer to start as usual.For more information on installing iTunes, see the following article: difficulties to install iTunes or QuickTime for WindowsFor further assistance with this, please ask a question about iTunes ForumVisit our Microsoft answers feedback Forum and let us know what you think. -
When I try to install an update to iTunes on my Windows 7 computer I get the following message: "there is a problem with this Windows
Installation package. A program required for this install to complete could not be run. "Help, please.Hello..
Try this support article > If you see an error message "Windows package install" when you try to uninstall iTunes from your PC
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Original title: I'm loading Quciktime.
When I try to load Quicktime I get "Quicktime for Windows. There is a problem with this Windows Installer package. A program required for this install to complete could not be run. "How to do this?
Hi Tonyb13apb,
· The issue is limited only during the installation of QuickTime?
· Did you do changes on the computer before the show?
Follow the suggestions below for a possible solution:
Method 1: Uninstall and reinstall QuickTime and check.
http://support.Apple.com/kb/HT1925
Method 2: Perform a clean boot to see if there is a conflict of software like the clean boot helps eliminate software conflicts.
How to configure Windows XP to start in a "clean boot" State
http://support.Microsoft.com/kb/310353
Note: After completing the steps in the clean boot troubleshooting, follow the section How to configure Windows to use a Normal startup state of the link to return the computer to a Normal startupmode.
After the clean boot used to resolve the problem, you can follow these steps to configure Windows XP to start normally.
a. click Start, select run.
b. type msconfigand click OK.
c. the system dialog Configuration utility appears.
d. click on the general tab, click Normal startup - load all services and device drivers and then click OK.
e. When prompted, click on restart to restart the computer.
If the problem persists, you can contact Apple support for more help and information.
http://support.Apple.com/kb/HE57
Let us know if it helps.
-
Hello
I am trying to install I tunes but I received a message with the following text:"There is a problem with this windows Installer package. A program required for this install to complete could not be run. Contact your supplier of staff or the package of support ".
Kindly help me solve this problem
UdayYou can be better to ask on the forum of Apple in the first instance.
For example, see:http://support.apple.com/kb/HT1926 - General informationororor(the last three are similar-sounding issues already on their forum. There are other institutions)But this one specifically peut help - https://discussions.apple.com/docs/DOC-3551My apologies if you have already seen and tried these. -
I can't download the new itunes update. Error message says "there is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your supplier of staff or the package of support ".
I was running itunes perfectly well before trying to download this update. ITunes is not yet available.
Original title: update iTunes Application program compatibilityThanks for your help. Unfortunately no idea worked. Windows Installer 4.5 is not good for Windows 7. However, I was able to restore my computer to an earlier date and the previous itunes was there. It still would not allow me to access without security clearance, but I finally understood how to afford access - I am the administrator and the only user - go figure!
Thanks again. -
There is a problem with this Windows Installer package. A program required for this install to complete, could not be executed. This appears when trying to update
Repair Apple Software Update of programs and features, Control Panel, and then try again.
If not for general advice see troubleshooting problems with iTunes for Windows updates.
The steps described in the second case are a guide to remove everything related to iTunes and then rebuild what is often a good starting point, unless the symptoms indicate a more specific approach. Review other cases and a list of documents to support further down the page, in which case one of them applies.
More information area has direct links with the current and recent if you have problems to download, need to revert to a previous version or try the version iTunes for Windows (64-bit-for old video cards) as a workaround for the problems of performance or compatibility with third-party software.
Your library must be affected by these measures, but it is also related to backup and recovery advice if necessary.
TT2
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I have Windows Vista with Service Pack 2 installed on my system. I am trying to install a small program. The installation process starts, but soon, I get the following error message: Error 1720: there is a problem with this Windows Installer package. A script required for this intall to complete could not be run... How can I solve this problem?
Try the steps mentioned in the answers marked by kmlure and Imran Chand at the following link: http://answers.microsoft.com/en-us/windows/forum/windows_vista-windows_programs/error-1720-there-is-a-problem-with-this-windows/0b965fe8-2d16-498c-bb88-395911e13146
If you have downloaded the program, you can try to download it again or check if there is a different place, you can download it since the file itself is not the problem.
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