Losing data Z10 blackBerry after update 10.3.1.1779

Hi all

After update 10.3.1.1779 all of the deleted data and now the situation is the same in the case of each restart. The device has forgotten accounts and all the pictures, music, caller list, texts are deleted. Anyone know the same problem?

Thank you very much!

Oli

Take a look at http://www.blackberry.com/btsc/KB36747

Run the tool. If it solves the problem or not, would be elsewhere, post all messages (Word for Word) and OS version.

Note that release the difference between software and OS version.

Tags: BlackBerry Smartphones

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