Smartphones blackBerry after update something happened to my ' no ext message

My bb 9700, update himself. After the update, I noticed that something is wrong with my emails. When reading emails, I was pressing "n" to go to the next message. but now when I press on ' no it goes only a message forward, then after pressing on ' not yet once again, it goes back to the previous. If its circles between 2 messages, what happened? How to fix? because I read a lot of emails, is very important for me... I need a hand to solve this problem. Please guide

Hello

I think you can try two things: the soft reboot, and if it does not, the hard reboot. Don't worry, you can not lose data with these two reboots.

Soft reboot:
1) struck the following three keys at the same time:
-Alt
-Right shift
-Remove
(2) wait 2 minutes for the Blackberry to wake up.

Hard reboot:
(1) your BlackBerry smart phone is on
(2) remove the battery and wait a minute
(3) replace the battery
(4) wait 5 minutes for the device to wake up.

Please tell us if it works for you.

Tags: BlackBerry Smartphones

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