Loss of CD/DVD driver on the upgrade to Windows 10

I have a gateway all-in-One ZX4270 model which I updated from Windows 8.1 to 10.  Everything is OK except that I apparently lost my CD/DVD drive in the process.  He is still physically there, and he turns a drive when it is inserted, but the computer does not recognize the drive.  It is not shown on the file Explorer.   Based on the advice of the Microsoft forum, I first run the troubleshooter (no effect) and then uninstalled the driver in the Device Manager and rebooted, but no new driver has been installed.  I looked on the Acer website for a new driver to download, but none seem to be included.  Any help or ideas would be appreciated.

I'm sorry but I'm out of ideas.  I don't know if the registry change will help or cause problems.

I might even consider buying an external DVD and then plug it into a USB port.

https://www.Amazon.com/best-sellers-computers-accessories-external-DVD-drives/ZGBs/PC/1292113011

http://www.Newegg.com/external-CD-DVD-Blu-ray-drives/subcategory/id-420

Maybe someone else can help.

Tags: Acer Desktops

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