Optiarc AD - 5560 DVD +-RW drive does not recognize DVD-R media after upgrade to Windows 7 Ultimate 64-bit

After the upgrade to Windows XP Pro to Windows 7 Ultimate on my laptop Dell Vostro 1500, the Optiarc AD-5560 DVD +-RW drive doesn't recognize DVD-R media.  I tried to burn a DVD of the musical of my daughter using create DVD Windows to find that player whirred and sputter before it me a disc unrocognizable the notification.  After trying several different and even during running brands in store for an additional brand, it is clear that the player does not play well.  I also tried:

> Thanks to the system of solving the problems in Windows 7 which asked me to insert a valid disc type.
> Tried other formats (DVD + R, RW, etc.) which he acknowledged immediately
> Prayed to Almighty God to fix

I don't have these problems with XP people.  Help, please!

Hi jtclements,

Find the following article, with a few good troubleshooting steps:

http://support.Microsoft.com/kb/314060

I hope this helps!

Debra
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think

Tags: Windows

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