Loss of wireless connection between Mac and Office jet pro 8500 has more

Similar Questions

• How to connect an iPad to a Deskjet Pro 8500 has more

  I'm unable to connect my Apple iPad for the wireless Deskjet Pro 8500 has more. I'd appreciate advice and recommendations.

  Yes I am quoting an Officejet Pro 8500 has more e-All-in-One

• Office jet Pro 8500 has e - all - in -: printer put in place on the WIFI, but does not print

  We have recently moved and had a Xfinity router installed. We have set up the wireless printer and it shows a strong connection and the printed report said PASSES on all lines. But it will not print from my PC. I uninstalled and reinstalled the printer software. I also ulugged the router, the printer and the computer several times, but he still cannot communicate with the printer. I am able to print from my IPhone using the HP application. PC of my husband and his Android devices will be not print. It uses Windows 8 and my PC has Vista. All wireless already worked.

  We already did what you suggested and also followed all the set-top and tools diagnostics we could find. He always says the printer is on the network and any indicated it should work, but the counter could not communicate with the printer. Finally, we met someone who suggested reset us the printer itself to settings by default and then put in place again. This time, it worked.

• Office Jet Pro 8500 a menu on my PC has changed

  I have an Office Jet Pro 8500 has. The menu on my PC when I turn on the unit has changed. Before he gave me access to change the settings for photos, Scans, etc. and save these settings. There was lots of other options too.

  Now what I get is a Quick Menu on PC that does not allow me to do so much and can not save the settings. Were there an update that caused it? If so, how can I get that back?

  Does anyone else have this problem?

  Thank you

  Tony

  You are of the correct crime, there was an update for this software which has led to this issue.

  You will need to uninstall the current software that you have for the Officejet 8500 and reinstall with the latest drivers.

  Choose the appropriate driver for the correct version of 8500 a you have below:

  OfficeJet 8500 a A910a drivers
  OfficeJet 8500 has more pilots
  OfficeJet 8500 a Premium drivers

• Office jet pro 8500

  My iPad is no longer connect to print from my hp office jet pro 8500 a printer

  Thanks for your replies; Since I was so impatient, I decided to reinstall the drive in my laptop again. I had a virus at some point and maybe uninstalled something. Whether, after reinstalling the hp disk I not had a problem. Thanks again for responding. I don't know that I'll need your help again.
  Sara099

• Office Jet Pro 8500 won' t scan

  Help.  My Office Jet Pro 8500 scan is no longer.  I click on the printer icon and select scan.  It seems to be analyzed.  But there is no sign of an item scanned on my desktop which is where I selected the item scanned go.  I have a Macbook Air with OS 10.9.5

  It works!  Thank you very much.

  As you are a HP pro, maybe you can help me solve my second problem.  I have the HP Office Jet Pro 8500 connected to my Panasonic phone answering machine.  He used to work without fault.  When a call came, she was not picked up the appellant was able to leave a message. If a fax came the HP received the fax.  But recently, when a call comes in, the HP picks up, anticipating a fax, and the appellant was not able to leave a message.  Any suggestions?

• Office jet pro 8500 software for os 10.8

  I have a week I have Mac OS X 10.8 running.

  My not so new Office jet Pro 8500 910 a has a disk for OS 10.6.

  When you try to install the printer an error message is displayed.

  The help of HP suggests using the Mac update, but I guess as have not yet had time to do an update to the 8500.

  It doesn't seem to be a download again on the HP site.

  Any ideas on what I can do, and before anyone suggests, I don't want to buy a new printer!

  Well Yes, I recommend a few levels:

  1. the base drivers from Apple (at HP, in fact): http://support.apple.com/kb/DL907

  2. restart your Mac.

  3. download and install the full setting: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-108394-1&cc=us&dlc=en&lc=en&os=219&product=4083969&sw_lang=

• 8500 HP OFFICE JET PRO 8500 A909n error: B87126D0, unit will not turn off or print

  I'm having the same problem as described by others, "error of 8500 HP B87126D0, unit not turn off or print.

  I followed all the instructions from documeneted on this thread. I also replaced the power Module, in the hope that would solve my problem. I have an OFFICE JET PRO 8500 A909n PRIME

  Not sure why the solution cannot be posted here, as I see many others with this same error and the exact symptoms.

  Whatever it is, I really appreciate a solution 'private' as well.  Really, I love this printer and would rather not have buy another.

  Thanks in advance!

  Hello @rnegron57,

  Welcome to the Forums of HP Support! I see that you have found an error code on your HP Officejet Pro 8500 first, you are unable to power the printer on or off.

  You have completed the recommendations online without success, and you've seen other members of the community receive private messages. I would like you to take a look here: printer resets: What You Should Know

  I went ahead and you sent a private message, please go to your user page to the right of your name, you will see your Inbox.

  I'll watch for your reply, I would like to know the results.

  Thank you for being a part of the community of HP. Please let me know if this helps solve the problem by marking this message as "accept as Solution" . If you need more assistance let me know and I will gladly do whatever I can to help. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

• Office Jet Pro 8500 in endless loop warm-up.

  I have a HP Office Jet Pro 8500 running on a network on Windows 7. Recently, my printer seems to go into an endless loop. When I turn it on, it says "warming up". He feeds then for a few seconds and then returns to heat". The printer then repeats this cycle without end I'd appreciate any help.

  The print head is until warranty, but I stil problems. I decided to buy a new printer with a WARRANTY EXTENSION. Thanks a lot for your help.

• OfficeJet Pro 8500 has more: impression of 8500 has only black and yellow

  Pretty simple problem.  The cyan and magenta colors do not print.  The cartridges are all fairly new, PLR and lines of supply to the printhead not are not tangled, etc..   I wonder if I need to replace the print head.  The machine is almost 4 years old.

  Thank you

  TP

  Hello @thomasapayne,

  I understand that when you are printing on your HP Officejet Pro 8500 has more e-All-in-One Printer Color Cyan and Magenta will not print. I would like to help you today with this problem of print quality. Thanks for the troubleshooting steps that you received before reaching out for support, including. Currently, there are a few quality printing additional troubleshooting steps that can be done to resolve this Cyan and Magenta print quality problem. However, if these measures fail to solve this problem of quality then a replacement Cyan and Magenta Printhead will likely be needed. That being said, can I please have you follow the steps below.

  To begin troubleshooting can I please have you click here. Once the support document opens, please follow the steps under four Solution. This includes step 1, step 3, step 4 and step 5 under four Solution. You may need to run the three print head cleans to unclog the printhead system. Attention do not exceed three clean because the ink is used during the process of cleaning print head. After troubleshooting is completed, please print another diagnostic quality report in order to confirm if the quality issue has been resolved.

  If the problem persists, a replacement Magenta and Cyan Printhead would be necessary.

  The print head should be is original printhead Cyan and Magenta HP 940. The part number is C4901A.

  Please reply to this message with the result of your troubleshooting. I can't wait to hear strings attached good luck!

• HP Officejet Pro 8500 has more and Windows 8

  Hi all ~

  Can someone tell what it means and walk in a fix?  (You know the question what our level of expertise...)

  We had a HP Pro 8500 a desktop for a couple of years more.  We just got the HP TouchSmart with Windows 8, and while we can print from the computer very well, we cannot analyze.  Loading the CD for the printer, we get a message that says: "install cannot continue...". The operating system on this computer is not supported. Upgrade the operating system"

  We do not know how to proceed.

  Thank you

  Since you get an error that the operating system is not supported, you can benefit from getting on the HP site and download the package from there.  Here is a link directly to this site (US Version): HP Officejet 8500 has more full feature software and drivers.

  In this link you will find all downloads of software available for the printer.

  -Officejet Pro 8500 has more-

  If you install the printer with a USB cable, disconnect the plug before you continue.  I would like to know if I can be more useful.

• Office jet pro 8500 wireless/updated A910g

  Can I change to A910g A909g on my jet pro 8500 Wireless Office?

  No,

  HP Officejet Pro 8500 (A910) a is a completely different model than the model of 8500 Wireless (A909).

• Office jet pro 8500 a: elimination of printer, was this encrypted model? How to destroy the hard drive?

  This model encrypted?

  If this is not the case, how to destroy the hard drive? Where is the hard drive?

  Hi @Diane47,

  Thanks for joining the Forums of HP Support with your request to printer.

  I understand that you have a HP Officejet Pro 8500 has e-all-in-one printer you plan to elimination and you wonder if the hard disk is encrypted and how to destroy the hard drive. I would like to help with that.

  HP Officejet Pro 8500 has e-all-in-one printer don't have a hard drive. It contains a very small amout of memory, so it can keep in memory the printer and fax settings.

  You can clear the memory by restyoring the printer back to the default values.

  1. on the printer Panel, select Setup.

  2. from the Configuration menu, select Tools.

  3. on the Tools menu, select Restore Factory Defaults.

  HP offers to recycle their products for you. If you want to know more about it, please click here.

  Please let me know if that solves the problem, or if you need assistance.

  Indeed, if this help you to achieve a solution please click the 'accept as Solution' and the 'thumbs up' buttons down below in this message.

  Thank you!

• HP Officejet Pro 8500 has more: 8500 has more - will not print in color and alignment of printhead failure

  I have new ink cartridges, but it will only print in black.  Grayscale is not on.  I also cleaned the print heads several times and tried to line up, but this part came failure refers to the documentation.  What are the documents?  I would lov eto to be able to print in color again!  Any ideas?

  Hi @Adriana8,

  I see that you have problems printing in color. You have changed the cartridges and have the same results. I want to help you solve this problem.

  Please, try the following steps to see if it will help solve the problem. Ignore the titles of 2nd & 3rd documents.

  HP Officejet Pro 8500 printer - color or black ink prints do not.

  All-in-one HP Officejet Pro 8500 (A909) and Officejet Pro 8500 has e-All-in-One (A910) Printer Series - one "ink cartridge appears to be missing or corrupt" control panel displays error on the printer.

  'The following printhead appears to be missing or damaged' display for HP Officejet Pro 8500 has e-all-in-One Printer Series.

  You use genuine HP cartridges?

  If you appreciate my efforts, please click on the "Thumbs up" button below. Good day! Thank you.

• HP Office Jet Pro 8500 A: printer refuses to send photos to the computer. He wants to print.

  I have a HP Officejet Pro 8500 has.  I use the sd card reader to upload my pictures on the desktop.  As soon as I inserted the card, the printer would automatically open on the screen and ask me if I want to view, analyze everything first, or whatever.  Suddenly, he stopped to do all this.  Now as soon as I insert the card, the printer asks me if I want to view & print, create or reprint.  It will not send the photos on the card to the computer.

  That's happened?  How can I get this back to the way it was?

  Thank you

  Glory

  Hi @glory281 ,

  I see that you have problems to download the pictures from the SD card to the computer. I would like to help you today.

  I would like to do a hard reset to see if that will solve the problem.
  Let the printer and disconnect the printer cable and the wall socket for 60 seconds.
  Reconnect the power cable to the output of the printer and the wall, and not a surge protector.
  This ensures that the printer is full on and can help this situation.

  If you have another SD card, try it also, just to rule out the SD card.

  Power cycle the router, restart the computer and the printer.

  Try to download the photos again.

  Update the firmware of the printer, if you still have problems. HP Officejet Pro Firmware.

  I would also download and run the printing and scanning doctor. It will diagnose the problem and could solve it automatically. http://www.HP.com/go/tools

  What were the results when you ran the Print and Scan Doctor? (she print or scan, error messages)

  If you need help, let me know.

  Have a great day!
  Thank you.