Lost emails view blackBerry smartphones

I suddenly lost from view of the emails from the list of messages, it tells me I have 51 email but I can't see them.  I can't see old emails or those sent from my blackberry either.  Anyone have any ideas?  If this is not the case, what to do to help? my 3G curve came from Virgin Media

1 OK, when you click the icon of your Messages folder, what do you see?

2. perform a simple reboot on the BlackBerry this way: with smart BlackBerry poweredphone, remove the battery for a minute and then reinsert the battery to restart. A reboot in this manner is prescribed for most defects and errors of operating system, and you will lose any data on the device doing so.

Now, check your list of folders of Messages again.

Tags: BlackBerry Smartphones

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    Well, you really can't remove this way.

    You could have 'hidden' it.

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    Hello and welcome to the community!

    I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

    (1) registry HRT

    • KB00510 How to register a BlackBerry smartphone with wireless network
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    (2) remove and return Service directories

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    (3) restart to take batt

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    I hope that will move things again for you! If not, then you should try remove and re-add your BIS configuration for these accounts.

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    OK... and what was your result of the search of the public data base KB? I found this... may or may not apply to your situation, but give it a quick glance:

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    1) register HRT

    • KB00510 How to register a BlackBerry smartphone with wireless network
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    2) Remove and return Service books

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    • KB02830 Send the directories for the BlackBerry Internet Service
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    3) restart

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    I hope that will move things again for you! If not, then you should try remove and re-add your configurations for the relevant accounts. Otherwise, you should contact your mobile provider for formal support.

    Good luck!

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    Hello!!

    I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

    (1) registry HRT

    • KB00510 How to register a BlackBerry smartphone with wireless network
    • Please wait a 'registration' message reach your Messages application

    (2) remove and return Service directories

    • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
    • If you do not have access CMIME, continue deleting
    • KB02830 Send the directories for the BlackBerry Internet Service
    • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

    (3) restart to take batt

    • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

    I hope that will move things again for you! If not, then you should try remove and re-add your BIS configuration for these accounts. Otherwise, you should contact your mobile provider for formal support.

    Good luck!

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    Hello and welcome to the community!

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    (1) registry HRT

    • KB00510 How to register a BlackBerry smartphone with wireless network
    • Please wait a 'registration' message reach your Messages application

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    • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
    • If you do not have access CMIME, continue deleting
    • KB02830 Send the directories for the BlackBerry Internet Service
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    Good luck!

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    Hi SHUBASHISH

    Welcome to the community

    Sorry for your Loss.Please watch this Article useful lost or stolen BlackBerry - what to do?

    Prince

    Click 'Like' If you want to thank someone.

    If problem resolves mark message (s) as a 'Solution', so that others can use.

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    My Bold 9930 received incoming emails faster they go on my PC (Outlook).  Now, they take almost an hour appears on my smart phone or don't show up at all.  Is a Blackberry server problem or is there a setting on my smartphone, I can change?

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