M40-298: Question about Bluetooth headset support?

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• Cannot be used on Windows 7 Sony bluetooth headset because the driver is missing.

  Original title: Question about bluetooth drivers

  Hello

  I have a problem with my Sony bluetooth headset on my Macbook bootcamp Win 7.

  My helmet model is MDR-10RBT. My Win 7 detected the headset in the bluetooth device section, but I can't use it because the driver is missing. (There is an exclamation mark in the bottom left of the icon) The headset works fine when I start the o/s under OSX tho. I have already installed to the disk of bootcamp, nothing helps.

  http://store.Sony.com/premium-Bluetooth-wireless-headphones-zid27-MDR10RBT/cat-27-CATID-all-headphones-earbuds

  I went here and it seems that there is no driver. I sent them an email and support confirms there is that no driver is not providing them.

  ----------

  Please note that pilots must be pre installed in your Microsoft windows 7 OS. If your machine is not with the drivers, that we invite you to contact Microsoft because they are not available for download from Sony.

  ----------

  How can I download the drivers for Windows? I don't know how to start.

  Any help would be greatly appreciated.

  I had the same problem, but I solved the problem thanks to HP, because I have their laptops for business.

  Their bluetooth device driver was not active and up-to-date.

  As expected, it was Found HP. supported drivers for my particular model and the version of windows on the HP website and found the latest driver for bluetooth device. I had the version dated May 2015, and my headphones worked great after that.

  In your case, you will have to hit Apple door my friend.

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  Is there a way to do this?

  Thank you.

  If the headset does not support bluetooth a2dp to call profile, it will make is that any other audio will be sendt to the headset

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  Hello, sry for asking questions about simple things.

  How to activate bluetooth for laptop HP Pavlion 14-V041TX?

  Or how to bluetooth to detect other bluetooth devices?

  coz already try to use my smartphone, but cannot detect any bluetooth device or laptop.

  for what I know, I already install the driver for bluetooth.

  Maybe there's another driver, that I'm missing?

  Thank you.

  SRY for my bad English.

  HI @Ton1_qrenz ,

  Welcome to the HP Forums!

  It's a great place to find answers.

  You have the best experience in the HP forum, I would like to draw your attention to the Guide of the HP Forums Learn how Post and more

  No worries about your English.  I believe that I understand your question, and if not, you can specify if you must post back.

  I understand that you are unable to detect Bluetooth devices.

  Here is a document to help you with this company. There are links that it contains other documents that can also be of assistance.

  Understand and troubleshoot Bluetooth wireless technology (8.1 Windows, 8, 7, Vista, XP)

  If the problem persists, try the following steps.

  Step 1. Go to Device Manager
  Step 2. Right click on "Bluetooth device" you want
  Step 3. Select "update driver software... »
  Step 4. Choose "Browse my computer for driver software".
  Step 5. Choose "Let Me pick from a list of drivers for devices on my computer.
  Step 6. Select "Ports (COM & LPT)"
  Step 7. Select "Microsoft" to the list of "manufacturers".
  Step 8. Finally select "Standard series via a Bluetooth connection.

  If you are unable to connect to a Bluetooth device, try the following:

  Step 1. Search for 'Change device' in the start menu in Windows 8.
  Step 2. Click on where it says change device installation settings.
  Step 3. Select No, let me choose what to do option.
  Step 4. Check the automatically get the device app option
  Step 5. Click on save changes to save the settings that you select

  So, you can try this

  Step 1: Go to RUN (Windows Logo + R) and type "services.msc" and Enter
  Step 2: Now find 'Bluetooth Support Service' and double click it
  Step 3: Now click on the Log on tab and type "Local Service" without the quotes
  Step 4. Click on "account".
  Step 5: Now remove any authorization of passwords the password field blank
  Step 6: Below the upper left title should be a hyperlink 'Start' click

  You can also view tab management power and unchecked the box "Allow the computer to turn off this device to save power."

  If it is still not resolved, I suggest contacting HP support for further assistance.

  Please contact our technical support at the 800-474-6836. If you are outside the United States / Canada region, please click the link below to get help from your region number. Phone goes everywhere in the world

  Good luck!

• XPS L502X w / Intel chip support 6230 Bluetooth * 2.1, 2.1 + EDR, 3.0, 3.0 + HS: any stereo Bluetooth headset, headphones, etc.

  I want something to make me pass stereo audio using the Bluetooth radio already in my laptop.

  I bought a pair of headsets Plantronics BackBeat go.   They could combine with the laptop, but then in the next step, Windows (7 Home Premium) Impossible to install the appropriate drivers.  I went through all the suggested windows troubleshooting nothing helps.  I called Plantronics technical support.  I was told that I would need to buy an additional USB adapter at home, so I send you the earbuds back.

  I asked Dell sales support they recommend, but the only thing they could find available from Dell needed an extra USB adapter too.  In addition, it is mono.

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  I solved my problem audio Bluetooth!

  My laptop Dell L502x supplied with Windows 7.  But Windows 7 has no native support for Bluetooth (a2dp) profile for the use of stereo headphones.  The helmet would pair with the laptop, but wouldn't connect.

  I found these helpful instructions

  http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-hardware/how-to-pairconnect-Bluetooth-audio-device-to/fb49798d-9fb5-451F-95FC-301f8f76942b

  After checking the Windows Update and the Dell support site pilot for new drivers, I finally had to resort to the manufacturer's website.  Because the laptop has an Intel 6230 chip, I used the Intel driver update utility to

  https://Downloadcenter.Intel.com/default.aspx?lang=eng

  who finds these two updates relevant for me.

  Drivers for Windows 7 and Intel® PROSet/Wireless Software
  Wireless_16.7.0_s64.exe

  and

  Software Intel® PROSet/Wireless technology Bluetooth® for Windows 7 *.
  BT_3.1.1311_s64.exe

  Following the instructions here.

  http://www.Dell.com/support/troubleshooting/us/en/19/KCS/KcsArticles/ArticleView?c=us&l=en&s=DHS&docid=268873

  I chose first to run Wireless_16.7.0_s64.exe.  After then running BT_3.1.1311_s64.exe and restarting, I accompanied my headphones to the computer and was finally able to connect.

  It's a shame that Microsoft does not include a2dp with Windows 7.  I have an iPod touch and a winning machine 8 effortlessly connected to my helmet, since they have a2dp built in.

  Well, I'm just happy, there's a solution.

  Hope someone finds this useful,
  See you soon

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