m476dw not wake - coil/queuing

Only had this printer a week and he made my nut.  Running windows 8.1 on all our PCs in the company doesn't seem to be able to get an any of them to print our new M476dw have updated the firmware to the last 20140605.   V.difficult to print, if I run print doctor then send something from MS office, then it works.  However he will soon return to spooloing/queuing once he went back to sleep.  Help, please

Well turn off IPv6 has doen the trick I think now miraculously works - it doesn't seem to be a way of auto power off on the M476 series.  Thank you

sabretooth04 wrote:

Since it is Ethernet connected, let's try this.

In the printer, check that "Auto Off" is disabled.  Use the built-in webserver (EWS) by going in the

the printers IP address in your browser's address bar, click Settings tab/Auto Off. Or use the printer

Assistant, printer Home Page (EWS).

If the printer supports and has IPv6 enabled, disable the IPv6 option in the printer.

Reinstall the software to make sure.

Tags: HP Printers

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