Computer HP laptop-15-f162dx (POWER: Standby Mode will not Wake-Up)

I put the switches so that the computer does not turn off and Sleep Mode for 15 minutes.  However, the computer go to sleep after 30 minutes and will not wake up!  I have to restart the computer everytime I want to work on that.  It is significant in the end pain when I need to leave for half an hour when I'm working on something.

Charlie

Hey @CARnPAR,

I have recommended to you to return Windows 8.1 Notebook, as if updates have not been completed before the upgrade, this could cause problems. The marked Windows 10 upgrade update. No HP upgrade.

You will need to return the option balanced diet plan options if it's high performance, it didn't wake up from sleep mode.  Here is a link on the mode "Eve" of issues.

If this is insufficient, please use the following link to create yourself a file number, then call and it can help to expedite the appeal process:

Open the link: www.hp.com/contacthp/ follow the prompts
Enter the product number or select Auto detection
Scroll up to "still need help? Fill out the form to select your contact options.
Scroll down and click on: contact HP options - click Get phone number

File number and phone number are displayed.

They will be happy to help you immediately. Thank you.

Tags: Notebooks

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