M551 will not retain any settings of default printer tray

New printer install on small Windows network environment.

Assigned network IP static and shared via a SBS 2003 server printer.

Printer functions as it should, however, the printer continues to move the "paper Source" to "automatically select". We need the default to choose "Tray 2" and another set of documents that will be sent to the "top 3".

Did the following on the server.

* Attempted to add a new "shortened printing" - always on Auto

* Attempted to change the "existing shortcut Default" - always on Auto

* Attempted to change these settings on each workstation - always on Auto

* Remove the printer from the desktop and added a '1' printer and "printer 2" and selected "paper Sources" - was still going Auto.

I've been through the web interface for the device several times and found nothing in there to indicate what should be selected automatically.  It's only a matter because tray 3 contains a two-page work order in multicolored pages in this case.

If someone has an idea that could help me, I would be grateful!

This forum focuses on the level of consumer products.  For this problem, you can have best results poster in the forum HP Enterprise here.

Tags: HP Printers

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