M6-1105DX: M6 Envy laptop allows you to quickly switch between classic interface and metro

My phone starting son suddenly quickly switch between desktops classics and metro when you log on his user account.  When I booted in safe mode it is moved, and I was able to move normally between two desktop computers using the touch pad and start of the windows key.

I then tried selective startup, disabling each item displayed in the Manager of tasks (one at a time) and reboot.  These changes had no effect.  Startup items listed are:

HP Coolsense

HP Messenger service

hpww ECS application

IDT Audio of PC

Power DVD RC Service

Scan the Activation App toPC

Synaptics touchpad enhancements

I don't know what to try at this point.  Any suggestions would be greatly appreciated.  Thank you

Bill

Hi there @Bill38,

You should be able to run a virus scan and use the Microsoft Fix tool, check the drivers etc without failure or Mode in Mode safe mode with networking.

Let me know how it goes.

Thank you.

Tags: Notebooks

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