MacBook Pro hangs after upgrade to Sierra
Hello
I got no internet related topic by Googling on the subject.
Basically, my mac has worked fine before updating the operating system most recent.
Now when I use my Safari to surf on Internet, 9 of 10 times the laptop breaks down.
Can anyone suggest solutions?
Please notify.
Thank you.
TIG
Hi cocomalully,
Welcome to the communities of Apple Support!
We understand that your unexpected Mac restart after update to Mac OS Sierra. This sounds like a frustrating situation, but we are here to help.
To begin troubleshooting unexpected reboot, we propose first of all read and working with the suggestions in the following article:
See you soon!
Tags: Notebooks
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MacBook Pro crashed after loading the Sierra
Charge of Sierra (September 22, 2016) on my MacBook Pro (early 2011) and now it crashes. The computer was working fine before the update. Can I cancel the new operating system or how can I fix the problem?
Difficulty installing Sierra
Try each of them in order. A test to see if the computer works properly:
- Reset the PRAM
- Reset the controller (SMC) system management
- Start the computer in Safe Mode, and then restart normally. It's slower than a standard home.
- Repair the disk by booting to the HD recovery immediately after that the chime press the command and R keys until the Utility Menu appears. Choose disk utility and click on the continue button. Select the withdrawal (usually Macintosh HD) volume entry of the list to one side. Click first aid button in the toolbar. Wait the fact button appear. Disk utility and return in the Utility Menu. Restart the computer from the Apple Menu.
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The order/way is to update the operating system, and then reinstall the applications. Which was how you did it?
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Hi guys,.
I had on my MacBook 2016 multiple kernel panic after upgrade to Sierra, happens every time I open it or waking from sleep:
Anonymous UUID: 8B8CA0BE-7043-8C53-656A-BA768C67E094
Sat Sep 24 08:14:08 2016
Panic report *.
panic (cpu 0 0xffffff7f96cac415 appellant): "reinit@26=PCIeCfgRdFailed{LnkSt=FFFFFFFF,DevSt=FFFFFFFF,VID=FFFF,DID=FFFF,STS_ CMD=FFFFFFFF,BAR0=FFFFFFFF,BAR1=FFFFFFFF,US=FFFF"@/BuildRoot/Library/Caches/com apple.xbs/Sources/AirPortDriverBrcm4360/AirPortDriverBrcm4360-1100.37.1.16/src/s hared. / macosx_osl.cpp:1999.
Backtrace (CPU 0), frame: return address
0xffffff9121f735c0: 0xffffff80154f748c
0xffffff9121f73640: 0xffffff7f96cac415
0xffffff9121f736c0: 0xffffff7f96cb15c1
0xffffff9121f73790: 0xffffff7f96cab6ca
0xffffff9121f737d0: 0xffffff7f96f87720
0xffffff9121f73820: 0xffffff7f96f7fe95
0xffffff9121f73860: 0xffffff7f96d6c6b8
0xffffff9121f73870: 0xffffff7f96d66d25
0xffffff9121f738b0: 0xffffff7f96d66994
0xffffff9121f73930: 0xffffff7f96cb0fa2
0xffffff9121f73a30: 0xffffff7f96cb15b7
0xffffff9121f73b00: 0xffffff7f96cab6ca
0xffffff9121f73b40: 0xffffff7f96f87670
0xffffff9121f73b90: 0xffffff7f96d584b2
0xffffff9121f73bd0: 0xffffff7f96e02928
0xffffff9121f73c00: 0xffffff7f96cf6f2b
0xffffff9121f73c30: 0xffffff7f96f4824f
0xffffff9121f73c60: 0xffffff7f96dd393f
0xffffff9121f73cb0: 0xffffff7f96cbbfb8
0xffffff9121f73d80: 0xffffff7f96cb8196
0xffffff9121f73db0: 0xffffff8015ac00ba
0xffffff9121f73e20: 0xffffff7f96cbb824
0xffffff9121f73e60: 0xffffff8015aa714b
0xffffff9121f73ee0: 0xffffff8015aa6efa
0xffffff9121f73f00: 0xffffff801552edea
0xffffff9121f73fb0: 0xffffff80154a6af7
Extensions of core in backtrace:
com.apple.driver.AirPort.Brcm4360 (1100.37.1a16) [C7639630 - B474 - 3DAD - BD3E - 8BEE4D0 D1706]@0xffffff7f96c9c000-> 0xffffff7f97458fff]
dependency: com.apple.driver.corecapture (1.0.4) [FEB510C7-BFC6-3721-8143-476E4EB62788] @ fff7f96b72000 0xfff
dependency: com.apple.driver.mDNSOffloadUserClient (1.0.1b8) [DFE569DA-088F-3773 - 95A 7 - 1C98F4E 80CEF]@0xffffff7f96ba4000
dependency: com.apple.iokit.IO80211Family (1200.12.2) [11F0AC73-496B-349F-81BE-3D1BE4C45234] @ 0xffffff7f96bac000
dependency: com.apple.iokit.IOPCIFamily (2.9) [731443D8-78D5-30C8-939A-1ED3E857CA22] @ 7f95d32000 0xffffff
dependency: (3.2) com.apple.iokit.IONetworkingFamily [6326DB88-5330-3F0C-91F6-D478AB5E7503] @0 xffffff7f96265000
Corresponding to the current thread BSD process name: kernel_task
Mac OS version:
A 16, 323
Kernel version:
16.0.0 Darwin kernel version: Mon Aug 29 17:56:20 PDT 2016; root:XNU-3789.1.32~3/RELEASE_X86_64
Kernel UUID: 622D2470-C34D-31F9-A62B-6AA9A3C6A3CD
Slide kernel: 0 x 0000000015200000
Text of core base: 0xffffff8015400000
Text __HIB base: 0xffffff8015300000
Name of system model: MacBook9, 1 (Mac-9AE82516C7C6B903)
Availability of the system in nanoseconds: 43351242685
last load kext to 6254093706: com.apple.filesystems.autofs 3.0 (addr 0xffffff7f97663000 size 45056)
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com Apple.filesystems.autofs 3.0
com.apple.driver.AudioAUUC 1.70
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AGPM 110.23.7
com.apple.driver.ApplePlatformEnabler 2.7.0d0
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleGraphicsDevicePolicy 3.13.60
com.apple.driver.AppleUpstreamUserClient 3.6.4
com.apple.driver.AppleHDAHardwareConfigDriver 276.26
com.apple.driver.AppleHDA 276.26
com.apple.driver.AppleIntelPCHPMC 1.1
com.apple.driver.AppleIntelSKLGraphics 10.1.8
com Apple.Driver.pmtelemetry 1
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.iokit.IOBluetoothSerialManager 5.0.0f18
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHV 1
com.apple.driver.AppleIntelSKLGraphicsFramebuffer 10.1.8
com.apple.driver.AppleSMCLMU 208
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleCameraInterface 5.57.0
com.apple.driver.AppleFIVRDriver 4.1.0
com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
com.apple.driver.AppleMuxControl 3.13.60
com.apple.driver.AppleBacklight 170.9.10
com.apple.driver.AppleMCCSControl 1.2.13
com.apple.driver.CoreStorageFsck 540
com.apple.driver.AppleFileSystemDriver 3.0.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0
com.apple.BootCache 39
com Apple.filesystems.HFS.kext 366.1.1
com.apple.driver.AppleTopCaseHIDEventDriver 102
com.apple.driver.AirPort.Brcm4360 1100.37.1a16
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 5.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 5.0
com.apple.driver.AppleAPIC 1.7
com Apple.NKE.applicationfirewall 171
com Apple.Security.Quarantine 3
com.apple.security.TMSafetyNet 8
com Apple.kext.Triggers 1.0
com.apple.driver.DspFuncLib 276.26
com.apple.kext.OSvKernDSPLib 525
com.apple.iokit.IOBluetoothHostControllerUARTTransport 5.0.0f18
com.apple.iokit.IOBluetoothHostControllerTransport 5.0.0f18
com.apple.driver.AppleHDAController 276.26
com.apple.iokit.IOHDAFamily 276.26
com.apple.iokit.IOAudioFamily 205.11
com.apple.vecLib.kext 1.2.0
com.apple.iokit.IOSurface 152
com.apple.iokit.IOBluetoothFamily 5.0.0f18
com.apple.AppleGraphicsDeviceControl 3.13.60
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com.apple.driver.X86PlatformPlugin 1.0.0
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com.apple.iokit.IONDRVSupport 2.4.1
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com.apple.driver.AppleSMBusController 1.0.14d1
com.apple.iokit.IOGraphicsFamily 2.4.1
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com.apple.driver.CoreStorage 540
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com Apple.filesystems.HFS.Encodings.kext 1
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com.apple.driver.AppleMultitouchDriver 367,6
com.apple.driver.AppleInputDeviceSupport 76.1
com.apple.driver.AppleHSSPIHIDDriver 49
com.apple.driver.AppleHSSPISupport 49
com.apple.driver.AppleIntelLpssSpiController 3.0.60
com.apple.iokit.IO80211Family 1200.12.2
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
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com Apple.Driver.corecapture 1.0.4
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com.apple.driver.AppleHPM 3.0.8
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com.apple.driver.AppleIntelLpssI2CController 3.0.60
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com.apple.iokit.IOUSBHostFamily 1.1
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com.apple.driver.AppleBusPowerController 1.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
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com.apple.driver.AppleKeyStore 2
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com.apple.driver.DiskImages 444
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com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 5.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.Libm 1
com Apple.KEC.pthread 1
com Apple.KEC.corecrypto 1.0
System profile:
Bluetooth: Version 5.0.0f18, 3 services, 27 aircraft, 1 incoming serial ports
Memory module: DIMM0/0 BANK, 4 GB, LPDDR3, 1867 MHz, 0x80CE, 0x4B33514634463430424D2D41474346202020
Memory module: DIMM0/1 BANK, 4 GB, LPDDR3, 1867 MHz, 0x80CE, 0x4B33514634463430424D2D41474346202020
USB device: USB 3.0 Bus
Crush Bus:
Model: MacBook9, 1, MB91.0154.B07 BootROM, 2 processors, Intel Core m5, 1.2 GHz, 8 GB, MSC 2.35f102
Graphics card: Intel HD Graphics 515, 515, integrated Intel HD graphics card
Network service: Wi - Fi, AirPort, en0
Airport: spairport_wireless_card_type_airport_extreme (0x14E4, 0 x 158), Broadcom BCM43xx 1.0 (7.21.171.10.1a16)
Hope someone can help with this,
You are not alone in this. I had three panic the kernel after upgrade a MBP to Sierra 2015 - could not resolve it, then I returned to El Capitan.
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Hello
After the update (10.11.2 (15 c 50)), my Macbook Pro hangs for a few seconds every time that I unlock it!
Even after rebooting, it's always the same problem.
I have the MacBook Pro (retina, 15 '', Ende 2013)
Thank you for your answers, I would appreciate all comments regarding this issue.
Reset the PRAM. http://support.Apple.com/kb/PH18761
Reset the SMC. Choose the method for "on Mac Laptops with non-removable battery.
https://support.Apple.com/en-us/HT201295
Boot mode safe. http://support.Apple.com/kb/PH18760
If this does not help, run EtreCheck and post the report here.
Download, open the download folder, click on it to open it, select "Open" in the dialog box to execute.
Click on the button "Report share" in the toolbar, select "Copy to Clipboard" and then paste it when replying.
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Turn off the power of optimized storage and copy the files to your Mac.
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3. click on the tab for storage in the system information window.
4. click on manage the...
5 disable the storage element optimize.
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Try to rebuild Spotlight rebuild the Spotlight to your Mac - Apple Support index
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MacBook Pro crashed after update to macOS Sierra
After I tried to update my MacBook Pro for macOS Sierra, this screen came:
In case you can't read it, it says "apple.com/support-1007F'.
After restart my MacBook Pro, he asked for my Wi - Fi connection information, so I typed in it and it showed a loading bar. Then came to this screen:
I didn't know which option to choose, what is called Apple Care to help make a choice. They said to choose 'Reinstall OS X' so I did. Then my screen says something like "click and drag to the browser that you want to download in" but nothing has popped up.
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Summary:
I installed the latest driver after upgrade to Mac0s 10.12 Sierra
I can not scan to PDF & send to the computer
Feature product number: CM749A
Name of device model: HP Officejet Pro 8600 N911a
Device serial number: CN34SBXG0H05KC
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Hi @orangecowboy,
Thank you for reaching out to the forums! I understand that you have problems of digitalization in PDF format for the Mac since the upgrade to the Sierra. I'd love to help you.
Try the following steps to see if they will solve this problem: Scan network connection is lost (Mac).
You have the option to allow the scan to computer?
I have provided a few steps to manually remove all the old software of the printer and reinstall the latest drivers again if you still have problems.
Here are the steps: Uninstall HP Printer (Mac) software.
Move the files or folders to the Recycle Bin, drag and drop.
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Move the Macintoshloginwindow.plist on the desktop. NOTE: Does not delete the loginwindow.plist file during the manual uninstallation may cause uninstall be retained.
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- In Macintosh HD/users/username (this should have a symbol of a house next to him) / Library/Preferences, drag the following files to the Trash: * all files starting with com.apple.print, * all files starting with com.hp, * all files beginning with Hewlett-Packard, * all files beginning with HP or HP.
- In MacintoshHD/users/USERNAME/Library/printers, drag all all-in-one printers listed here in the trash.
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Close all open windows.
Restart the Mac.
Empty the trash.
Once connected, repair disk permissions.
- On the Dock, click Applications, then utilities.
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- Highlight your hard drive / partition on the left (by default this is "Macintosh HD").
- Click repair disk permissions at the bottom of the window.
- Once the repairs completed, restart the computer.
- Restart the computer.
Install the latest version of the software: HP Easy Start.
If the problem is resolved and that you appreciate my help, please click on the button "Accept as Solution" and the "Thumbs Up". Let me know how make you out. See you soon!
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When you use: -.
Google Chrome Version 53.0.2785.116 (64-bit);
When you watch a video, I hear a short hissing sound with a rising intonation (or sometimes 2 these sounds) then the text is added to a search bar (sometimes this text contains the words drawn from what someone says in the video!), or the video play suddenly disappears and a new tab opens and opens a page of Google apps. By clicking on the symbol left back page Apps and re - opens the original video that starts playing from the beginning again.
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The same thing is happening in iTunes or when playing the iStore clips or songs in my library. The same small text boxes are displayed at the top middle of the screen containing cryptic messages such as "click 308' disappearing quickly. Sometimes the ' find and Replace window appears with more cryptic phrases in ' are are are ' not found! This occurs every 3-4 minutes.
When you use Pages 6.0, a doc Pages will disappear and will appear in the folder from which it was opened. Or Graphic Converter 8, an image suddenly disappears and will open the Finder.
I ran Etrecheck that says everything has been "excellent". I ran disk utility: first aid, who said there is corruption, he couldn't fix it and is running in recovery mode. I did, and the glitches always come back.
Summat is false and I am not enough techno to understand (or maybe even explain it very well).
Anyone bed this litany has an overview of what happens with a recourse?
Thank you very much
Graham
Sorry, should be added the following: -.
MacBook Pro (retina, 13 inches, end of 2013, recently upgraded to Mac OS Sierra.
Processor 2.4 GHz Intel 15 8 GB memory
Grahan
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Unable to connect on the Messages or FaceTime after upgrading to Sierra
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Reached out to the Twitter account of Apple Support. He proposed to restart. It worked.
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I am new to Mac and the OS, I have a Macbook Pro... recently, I upgraded the OS to imed, and since after that, whenever I connect my external DRIVE to Seagate drive in my macbook pro, I don't see the icon on my desktop and as a result, I can't access my files on my HARD drive. However when I check in disk utility, it shows the HARD drive it.
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