MacBook Pro won't restart and has vertical lines that go down the scree.

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  Reset the PRAM.  http://support.Apple.com/kb/PH18761

  Reset the SMC. Choose the method for "on Mac Laptops with non-removable battery.

  https://support.Apple.com/en-us/HT201295

  Boot mode safe. http://support.Apple.com/kb/PH18760

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  Download, open the download folder, click on it to open it, select "Open" in the dialog box to execute.

  Click on the button "Report share" in the toolbar, select "Copy to Clipboard" and then paste it when replying.