Machine of Windows 7 can not other remote computers using RDP

Good morning/afternoon everyone.

I have a strange here with me: I have a computer that is connected to a network, everything from to work properly on this computer except for one small thing, this computer can not remotely a server or a computer using RDP, it is a greeting computer tech and of course, we find a work around to remote servers by using a third-party software , but is a bit strange the fact of not able to RDP.

The symptoms are this:

1 RDP opens

2. we have a server type, then click on "log in".

3. application Crash and gives error"" application stopped working, close or wait.

because a windows 7, we can simply remove the service pack and reinstall and looks like the problem is a few months already, reimage the computer is not a solution for the moment.

Any ideas or help will be appreciated.

Hey Fabian,.

Welcome to the Microsoft community.

Let help you solve the problem.

Given that the problem is with the Remote Desktop Protocol, it would be better suited by contacting Microsoft TechNet forum, we have a dedicated team with advanced tools and permissions to help you with such questions. Follow the link below to view the same query in the Microsoft TechNet forum for more help on this issue.

https://TechNet.Microsoft.com/en-us/Windows/bb187457

If you need help with Windows, let us know and will be happy to help you.

Tags: Windows

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