Magic Mouse 2 keeps losing connection

Hi, I use an iMac nine 5 k, v10.11.5 El Capitan

Whenever I use the mouse will randomly lose connection for about 5-10 seconds and then reconnect. It also happens with the keyboard sometimes. More than 90% battery levels

Can I do about it? It really disrupts my workflow.

Thank you

Hello miles M.

I'll try to answer your question, but I'll have to make some assumptions.   Unlike many, you have correctly filled out your profile and it helps.

For example;  I see that in addition to the MacBook Pro (running El Cap), you have an iMac (running El Cap) and a Yosemite iMac running.   They are all in the same room a lot of the time, like when your problem occurs?   Then, the mice.   At least one must be Magic Mouse 2, but it will be Magic Mouse 1.   They are close together?   If one of the above is true, it is most likely that you have an interference problem.   And where the mouse is the problem my assumption is the Magic Mouse 2.

The first thing to do is to try to isolate the Magic Mouse the part 1.   Turn off the iMac of Yosemite loaded, remove any tablets Wacom and pens and other and tested of the Magic Mouse 2 with the new iMac.

Now, my imagination is not exact, so where things are differently, let me know so that we can talk our way through it.

Tags: Peripherals

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