Mailbox of blackBerry Smartphones empty always indicates an unread message

Curve 8310 AT & T v4.5.0.110

I have several mailboxes installed. Then, one of the started just indicating an unread message, even though I emptied the mailbox.  Any ideas on how to clear this short to delete the email account and set up again?

Other tips to clear this unread message... Then try in order.

If you have a new icon rogue Message on your home screen, or a negative number (-1), one of these solutions could erase or reset:

Try these options:

  • Hard Reset BlackBerry by holding ALT CAP (right Shift key) and DEL (or removing and reinserting the battery)
  • Messages > saved Messages
  • Messages > view folders, check each folder (calls, SMS and MMS, and boxes, saved missed boxes, browser, phone logs etc.)
  • Defiler, scroll to the top of the page of the message file, above the menu date heading, click or tap to MARK PRIOR OPEN
  • Change your theme and see if it persists and return to your desired theme. (Options > theme > select.)
  • Clean and reload your OS.

Tags: BlackBerry Smartphones

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