Not out of blackBerry Smartphones appeal / emails showing as unread when no/don't fail to upgrade to 6.0

Similar Questions

• Problem of strange Email from blackBerry Smartphones. Emails show as read in outlook when delivered to the blackberry phone

  Background:

  our company has recently migrated from Exchange Server 2003 to Exchange Server 2010.

  All of our blackberry phones use the provider service, so no BIS/BES participates in our side.

  Before the migration to exchange 2010, everything was fine.

  However, we started to notice what follows with the accounts migrated to exchange 2010:

  The user receives an email in his 2007 Outlook e-mail client.

  the user does not read the message, the message shows as unread.

  BlackBerry survey involved provider, connect to our exchange 2010, the voting user account. As soon as this happens, the email gets "read" in outlook, but pronounced as "unread" in the blackberry phone.

  I would like some advice about what to do next or maybe there's something related to exchange server 2010 or my service providers.

  I tested it with my blackberry 9000 and is happening exactly as described.

  Thank you

  Hey eaperezh,

  Thanks for the information.

  There is an article on this topic: www.blackberry.com/btsc/KB03913

  To resolve this issue: integrate accounts as OWA or IMAP or to configure a rule to redirect to the exchange server to forward to another address or address BlackBerry.

• BlackBerry Smartphones the speaker is always on when answereing telphone calls since the upgrade to 4.5.0.55

  Hello

  I recently updated a number of our phones blackberry 8100 company for the latest OS 4.5.0.55 platform 2.7.0.68)

  When a call is received, and I answer with the green button the phone always goes into speakerphone mode. I have to move the phone to the ear and press the OP button to turn off the speaker for the call.

  It is confusing with the appellant because they're not sure of what is happening during the few seconds of quite while I turn off the phone mode talk.

  I've updated a number of phones and all other seem to answer calls in fashion phone speaker not as expected.

  I looked in the menu options to find an arrangement.

  Thanks in advance for any help...  If no solution is found, I might have to reflash old firmware and then reflash firmware again.

  With the phone, remove the battery and then replace it... which has toured on mine when it had the same problem

• BlackBerry Smartphones read emails on Blackberry are not marked as read in GMail

  Hi all

  I just upgraded to the 9650 the 8530 and after serious problems finally got so that I could read my emails.

  The problem I have now is that on one of my gmail accounts does not seem to recognize when I read an email via my blackberry. Previously on my 8530 (and before that, the 8330), seconds after that I read an email on my blackberry, it'll show such as read on the gmail website.

  Either way, I don't have this problem with my second g-mail account.

  Thank you in advance for your help!

  BIS has been receiving a lot of updates for GMail... even a plugin on the BB which is supposed to improve the functionality even further. Unfortunately, I chose to use GMail for my BB, so I don't have direct experience with integrated BIS GMail how would work. But, I would say that, like all things financial, past not a good indicator of what it now takes performance would give any changes that have been for GMail via BIS. ;-)

  It is quite possible that we use 'old BIS' and the other is using 'new BIS' - withdrawal and return duct BIS is required to receive the new "ENCORE" features. But I worry about who's who in your case - and I fear even that I recently saw so many problems with that (and Yahoo as well). If you're brave, you can remove both of the BIS (and, indeed, all the others you have here) and then wait a while... for more simplicity, I say an hour. Then re - integrate them both and see what happens... at least, in this way, they both would be on the latest version of BIS and the functionality would be the same thing (with, of course, the risk being that neither works the way you want!).

  You can consult this KB in case he has something useful:

  • KB18405 Google mail upgraded to BlackBerry Smartphones

  Good luck!

• BlackBerry Smartphones HTML Email 'Automatically download Images' does not work

  I use the BIS service with 4 separate emails, (paid 1, 2 free on the web and 1 BB email) using a Blackberry Storm 9530 with Verizon Wireless service...

  I have this setting enabled for all of my emails, to automatically download images and display in HTML... but no email no. Everyone I get I have to manually, select options and upload pictures! How can I fix this?

  Hello!

  See this KB:

  • KB15254 How to configure HTML email support on the BlackBerry smartphone email

  It sounds like you already have the correct settings. But, at the bottom of this KB is a statement about the external link images... If the image is linked to the outside rather that integrated, you will still need to manually get the image.

  See you soon!

• Schedule of blackBerry Smartphones: vs email calendar default device

  I'm new to the Blackberry Pearl 8130.

  I use Microsoft Outlook for my calendar. I have an email address to which I've implemented on the Blackberry. However, this email address doesn't have a calendar that are associated with (and I don't want it...). The calendar application has therefore all appointments under "Default device".

  On the home screen, it shows not all appointments at all. However, when I go in the calendar app it shows all my appointments. I've selected the menu button, choose 'Select Calendar' and then choose "Default device" because the calendar is not associated with the email address.

  When I go back to the home screen it still has nothing set appointments. I assume he's still associate the calendar with the email address. I do know that not everyone uses the calendar provided with e-mail addresses, right?

  Also, when in the application calendar, after selecting "Default device", if I try to add an appointment he will add it to the calendar with the email address and not the "default device" calendar that I use with Outlook. If I need to open another post on this topic please let me know.

  Thanks in advance for your help.

  OK, here's what you need to do...

  1. download ALL your calendar in Outlook information. Make sure your correct calendar.

  2. then, basically, you will remove ALL your calendar on the BlackBerry information according to the instructions I'll post below.

  3. then, you set the address you want to see your calendar 'default' by the statement in the post above.

  Then, everything should be good. I have been facing the problem while you are now and had to do all this as well. Painless.

  (ignore the words 'AddressBook' in these instructions for you, but it all works the same).

  If you encounter errors in your calendar or address book on your BlackBerry and you want to delete the entire address book (or calendar) base on your BlackBerry, follow the instructions below. Make sure that you have a good copy of your calendar or Contacts, because this procedure will delete all the calendar entries or entries from the address book on your BlackBerry.

  1. open the Desktop Manager on your PC.

  2. open Backup/Restore > advanced.

  3. in Advanced Options, you will see a split pane screen. Left pain is what happens to save on your device and the right is a list of the existing databases.

  3 select right your address book database (or your Calendar database), and then click the arrow in the Middle pointing to the left. This will copy the information on and prepare it for the backup.

  4. once the backup is complete, click the button Clear down to erase, and then clean up the database of book full address (or calendar).

  5. once it is finished, it will ask you if you want to save the backup that you created, say you Yes and check the device to make sure that the address book (or calendar) has been duly cleared out. Now, Resync the necessary contact details and you should be set to go.

• Installation application blackBerry Smartphones 9320 email missing Vodafone

  Hi all

  I have a curve 9320 (best phone ever) using 7.1 1319 but can not get working internet mail. Info here any help would be fantastic.

  -Curve 9320; Vodafone UK; Personal SIM; BIS is working like having internet on phone. new combined and had the same problem on the same model/same before the purchase SIM.

  -Email Setup Application appears to be missing

  -Tried to install via Desktop Manager, but cannot download the OS on internet, so impossible to reinstall; downgrade then upgrade again; or install specific app

  -Managed to download a 'leak' configuration of e-mail application, but have not installed correctly.

  Source of this app:

  http://forums.CrackBerry.com/BlackBerry-bold-9780-F219/email-setup-application-can-fixed-633200/?_ga...

  Error I get after installing and phone restarts:

  "untrapped exception."

  java.lang.ClassCastException.

  -J' now uninstalled it

  -Also tried to connect to BIS on Vodafone, that I could do, but adding the account e-mail address here does not insist on it on the phone

  -NB is a "hotmail" email address  I logged on Outlook online (ie. new name for Hotmail) and "enabled the synchronization of POP."  There were other options to set and I've never had to do this in the past.

  Yes, I looked here! -

  http://support.BlackBerry.com/kb/articleDetail?ArticleNumber=000010773

  Seems there are two routes - try to get the installed application and works; and get email works "via the device browser" (don't know exactly what it means the latter).

  Vodafone has failed to return the telephone directories - surprising alone is sufficient.  This seems to be a way out for me.  I have to just get email configuration app works.

  TBH, I think it's the best phone ever made because it has great physical keyboard; long battery life; is not to touch and smooth corners. Little surprised does not I don't see how anyone could afford a new fancy phone every 2 years!

  Don't see how it could be a problem of system of Vodafone/Blackberry as surely several 9320 users using internet messaging with vodafone United Kingdom - some hotmail.

  Looking forward to hear whatever it is, any help would be fantastic!

  Hello and welcome to the community!

  You tried not bad... well way... but here is the key:

  NF64 wrote:

  Vodafone has failed to return the telephone directories - surprising alone is sufficient.  This seems to be a way out for me.  I have to just get email configuration app works.

  It is not a red herring... the Service books are required. Legacy devices BBOS do not have a client application of full e-mail on them, they demand BIS in order to work for the email, and Service on the device books is a requirement for the functionality. Therefore, if Vodafone did not send Service directories, then something is very wrong... but, if the problem is their network, only they can look deep into it. Until the SBs exist on your device, it is useless to try whatever it is about the configuration of e-mail... the SBs are a sine qua non closed.

  Here a very important question that you ask them - is your device model specific fully supported by their network for automatic filling of HRT and service book? No carrier BB support all models... each carrier chooses their subset of models to support on their network. With BBOS legacy, you can use specific models that are fully compatible with the carrier network for the automatic receiving HRT and notebook entries maintenance. Reference:

  • http://support.BlackBerry.com/kb/articleDetail?ArticleNumber=000023393

  If they tell you that your device is not supported by their network, then you're done... inconsistent is not compatible. Period.

  If they tell you that your device is supported by their network, then you will need them to dig deeper and determine why they are not able to send the inputs required to your device. Once again, only they can look deep into their network to determine why this cannot work properly. Nobody here has such access. In addition, only your carrier can escalate your case until BB officially if additional assistance is required... you have no channel to do (well, not for free).

  There are many possibilities as to why it does not work for you... all here, we can do is guess at those. Here are a few possible assumptions:

  1. As noted above, your device is incompatible with their network
  2. Your device is listed as reported lost or stolen
  3. Your device has a BIS account running on another carrier... If so, then Vodafone will not be able to create an account for her in their system of BIS.

  There are other possibilities, but I think you get the drift. What is a key issue for you - how to acquire this device? If there was a camera formerly, numbers 2 or 3 in the list above may be even more possible.

  Good luck and let us know!

• BlackBerry Smartphones Invalid email and password on blackberry 9790

  I have been using everything ok through POP3 email on my blackberry for the last six months and then all of a sudden yesterday asked me to check the password that I tried to do it but the only message I get, is that my user name or password is invalid.  This is not the case, as I am with the same username and password on outlook and my Ipad and these work perfectly. Can anyone help?

  We had a problem with our email on Wednesday, it is now sorted and the passwords have not been changed.

  I tried the hard reset, tried to set up online service, free books works and still will not accept the good user name and the password.  It's driving me crazy!

  Thank you.

  Hello and welcome to the community!

  With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

  1) register HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  2) Remove and return Service books

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  3) restart

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes.
  • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try remove and re-add your configurations for the relevant accounts. Otherwise, you should contact your mobile provider for formal support.

  Good luck!

• BlackBerry smartphones address email and password

  My Blackberry Torch was stolen recently.  Now that I got my new camera and everything seemed to work OK.  I received emails addressed to it and who is "pushed".  I tried to download an app and had my Blackberry ID need I entered.  She would not accept my new password - so I asked to reset - but the email they were supposed to be sent to my blackberry address did not!  Does anyone have ideas, what can I do now?

  Oh okay Ouch, the using the blackberry.net email account is not good. These emails cannot be found or read any where, but on the BlackBerry smartphone.

  Personally, I never recommend using blackberry.net for this main reason e-mail accounts.

  My best suggestion is to get a gmail or yahoo account for free and create a whole new BlackberryID.

  Then, call your mobile operator Orange and ask them to bring this problem to RIM level two level tech support and get your old account merged or moved to the new BlackBerryID.

  Yes, it's complicated. But it's the only way I see possible... all this because of the password reset. Yuck, indeed.

• BlackBerry Smartphones, sending emails

  Whay can't send emails but I got it from a personal account? I have a BB ID. email come to my area main message and not in the e-mail folder, I put in place.

  Bob

  Hello and welcome to the community!

  With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

  1) register HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  2) Remove and return Service books (pre-BB10 only devices)

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  3) restart

  • Pre-BB10 ONLY devices. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes.
  • Peripheral BB10. Hold the top button until the counter reaches zero. Wait for the unit to be completely stopped (for example, nothing appears on the screen, no lights, etc.). Hold the top button until the red light. Wait through the entire boot process. IF this fails, you can try the method of battery-pull above, but it is normally NOT recommended unless nothing else works.
  • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try remove and re-add your configurations for the relevant accounts. Otherwise, you should contact your mobile provider for formal support.

  Good luck!

• BlackBerry Smartphones no email on Curve 8530

  I stopped getting emails on my 8530 and after a complete restoration, I started to get emails for only one email addresses, but not the other two I use. Because I did a full restore, I'm not sure what I can do. Any suggestions?

  Reconciliation is governed by this KB:

  • KB05133 Features of the BlackBerry Internet Service email reconciliation

  Please check carefully that in the e-mail Setup Wizard, you have successfully activated the selections necessary to activate the features available:

  • KB11830 How to activate the options of reconciliation of wireless email for deletion of e-mail messages on the BlackBerry Smartphone

  Good luck!.

• BlackBerry smartphone Bold 9900 - shows new messages only

  Hello

  I have a Blackberry Bold 9900. I'm new to Blackberry but find quite intuitive except that I'm not able to fix this little glitch. On my phone, I get new notifications of e-mail and I can see the e-mails from the notification at the top bar. However, when I go to the messages folder, I don't see any emails. New unread emails or existing emails. I can say I am connected to the Enterprise Server because I get new e-mail messages (can see them through notification), I can send emails and they delivered, but just nothing shows in the Messages. All this shows it's missed calls.

  I can search for addresses of email from AddressBook and calendar synchronize / displays very well. Some emails are a problem.

  Any help is very appreciated.

  Care phone below, let me know if I'm missing something!

  Free memory = 172,288,730 bytes

  v7.1.0.694 platform 5.1.0.507

  The kernel v3.8.7.1 encryption

  Free applications storage space 164.3 MB

  Integrated multimedia storage

  Total 6 GB without 5.7 en

  Thank you!

  Administration team checks thereon. However, it's funny that calendar synchronizes and shows ok. I am able to send emails. I am able to read new messages in notifications only, but not to messages folder. I tried power market several times without success.

  BUT - earlier I removed the battery and put it again and voila! the emails are all here now! I read this somewhere on the internet, but he also said that in a day or two it goes back to the new symptom. I have my emails at the moment and let's see what happens over the next few days. If the problem does not again surface I'll close this thread mark resolved. In the meantime, get more answers.

  It def seems to be a glitch in Messages app because it's where the emails don't appear - rest everything works.

  Thanks for your advice!

• BlackBerry smartphones work email Acct

  having problems creating my work with Blackberry Enterprise Server email; Model BB 8530.  followed all the steps, enter working e-mail and password, display shows 'communicate with the server"and never goes beyond this point.  My work email receive an email from BB on execution of data between BB and job server.

  After waiting a few minutes, I get an error msg that says: the blackberry enterprise server server did not respond to your activation request.  an error has occurred.

  any suggestions?  Thank you, Steve

  If your carrier doesn't support BES so there is no way around it

• BlackBerry smartphones compose emails

  So I've always had my Gmail account set up on my phone, but for some reason, when I go to answer an email or compose a new, I get a message that says "no e-mail service not configured. You will be redirected to the Setup Assistant to configure your e-mail account. "So I click 'ok', and then he said: 'no message service not configured. You will be able to save the draft. "I clearly have my account set up because I get these emails on my phone and my e-mail address is listed under my email accounts, so I have no idea what is wrong. I even re-entered my password, but that didn't seem to do anything. I would like to know if anyone has any ideas - thanks!

  Hello!

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • KB02830 Send the directories for the BlackBerry Internet Service

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try remove and re-add your BIS lines for these accounts.

• BlackBerry Smartphones no email when I changed my provider

  I changed my operator OF THE United Arab Emirates, and while I can access Facebook, bbm, and other features, my mail has stopped: it is said after that I sent a message "user account is in suspoended mode.

  My provider says that, at their end, evedrything is fine.and in my status of services it state: Blackberry internet Service, Blackberry enterprise Server active. Clues as to what's happening >

  Hello

  The most probable hypothesis is that something isn't is either not out by the carrier before properly, or something has not been properly configured by the new carrier. Unfortunately, no one here has access to all systems to look at what can happen... Only carriers can do. I suggest you their ring upward once again, but ask that they dig a bit more... If they can't understand it, then they should escalate your case officially up to BB for increased support.

  Good luck and let us know!