Manual screenshot has stopped working in A2

Similar Questions

• My j3680 solution Center has stopped working. I can print and fax manually. I downloaded the full

  My j3680 solution Center has stopped working. I am able to print and fax manually but can't scan. My system is windows 7.

  The 3680 is an officejet all-in-one.

  Hi mahroch,

  The first thing to do to solve this problem would be to run printing HP and doctor Scan. It is a quick and simple tool that diagnoses and solves many problems of printing, scanning and connectivity. See the following link for more information on downloading, installing and running this tool:

  http://goo.GL/SGZxs

  Let me know if this solves the problem, and if not, what the tool provides.

• the Windows Firewall has stopped working

  I tried the system restore to just before it stopped working

  Hi geoffrey,.

  System restore would have been my first suggestion, so that was an excellent choice on your part.  I would try it again maybe a few days earlier just to be safe, he did not start before you really notice or before, it became clear, as it is certainly the simplest answer, but frankly, I doubt that it will be more effective (but who knows - he can come back works perfectly and we are both happy, it was considered).  He also suggested that you know a little about computers, so I can provide instructions that contain everything you need but I will not go into nauseous detail unless you get stuck on a step and then you should post any problem you encounter and I will provide more help.  If you should post, don't forget to answer as many questions and include both the results of the proceedings or reports or copies or screenshots of screen that you can at the same time, so we can work on what to do then if none of this made the turn.

  How do you know if what she has stopped working?  Do you have an error message (if so, what was the full and exact message Word for Word, including all codes)?  You have more than one firewall installed on your system (like that which is part of Norton Internet Security, Comodo, or something else)?  What security programs do you use and that you have installed (all names and versions)?  What version of Windows you are using (for example, 32-bit Vista Business SP2 or other - please be precise otherwise)?  When this occurred and did you a software or a hardware changes (additions, deletions, upgrades or anything like that) since two weeks before the problem (if so, precisely what has been done in as much detail as possible)?

  Do you get this Center security or firewall Windows itself?  If you are using XP, post back with answers given that there is a limit to the options how can I cover without knowing the basic information.  If you use Vista or W7, go to Security Center or action center and check to see if there is a problem with the notification of the firewall or it's on.  If it's not on, it shows the details or links containing information about the problem?  If Yes, go to these links and copy the information and post here, so we can look at.

  Then go into firewall Windows itself (on the left side of the screen) and confirm that there is a problem.  If she too says it is disabled, click on change settings.  Make sure the firewall is turned on - if not turn it on, click on apply and then click OK and confirm that it starts and begins to work.  If it does not start, it provides an error message (If Yes, what is completely and exactly Word for Word with all codes)?  Click Advanced, and verify that all network connections are checked - make if all are not and click OK, then again try to turn on the firewall.

  If this does not work, go to start / Control Panel / Administrative Tools / Services and then highlight the Windows Firewall and click Open.  Click dependencies and go to each of them and make sure they are started and automatic.  Otherwise change it to automatic and start them.  If it is impossible to do, check their dependencies and do the same until you reach the end of the chain of dependence.  Now return to Windows Firewall and make sure that it is set to automatic and started.  Then restart.  When the system returns, return to the service and confirm that the Windows Firewall is started and automatic.

  Now, go into Windows Firewall and again try to launch and see if it lights.  Go to the center of security or Action and check that the firewall is enabled and works.  If so, the problem can be solved.  Just to be sure, restart and check the firewall to ensure that it is on and working.  If so, who should be the one.  But we do not know why it stopped, and if the problem may come back, then we must redouble efforts to find the cause or confirm that there is no problem.  Moreover, if the above did not work and Windows Firewall is still off, here's what you should do in any case.

  Go to start / Control Panel / administrative tools / Event Viewer and look for error messages regarding the Windows Firewall (there will be errors).  Look in system first and then in Applications.  When you find the error or errors, click on it for details, copy these details and display them in your next reply.  Well, they can help us identify the source of the problem and there a fix for it.

  We will check your system and hard disk for corruption files and try to fix it:

  Go to start / all programs / accessories / command prompt and right click on command prompt, and then click Run as administrator.

  , Type sfc/scannow go and let it run.  It will scan and try to the difficulty of some of your system files.  If all goes well he comes complete with no corruption, it could not repair (if it has these post of corruption here or try to analyze it to find the problem or files using http://support.microsoft.com/kb/928228.

  While in the command prompt, type chkdsk /f /r and enter and let it run.  They tried to set itself to run at the next reboot.   Answer Yes and restart to run the program.  It will scan and attempt to resolve any corruption or bad sectors on your hard drive and remove especially as a potential cause.

  Then, we will confirm this is not caused by a malware any.

  Update and run a full scan with no matter what security software you use, and remove or quarantine everything you find.

  First, try the following programs if you do not, because they can help. I recommend you download, install, update and run full scans with Malwarebytes:http://www.malwarebytes.org/ and SuperAntiSpyware:http://superantispyware.com/ and then run a full scan of Microsoft Security:http://www.microsoft.com/security/default.aspx. This may or may not remove the infections, but will probably not correct the damage caused by them. Even if they or your current AV software seem to work or indicate that you are not infected, you should not completely trust in them and must continue with the recommendations that follow (so it's up to you if you want to try them first, or just ignore all this and get help from an expert you really need as described below).

  Correctly and completely remove these infections can be complex and often require manual removal procedures (which may or may not be entirely effective either). Even if they work, I suggest what follows in any case, so that we can start it (you can ignore the methods above if you want it really is the way forward, but it won't hurt to them for trying).

  Please follow these recommendations of JimR1 - MVP compliments:

  You are running Microsoft Security Essentials?

  If Yes: start here - https://support.microsoftsecurityessentials.com/ and select the link that says - I think my computer is infected - and support and select the option for phone, chat or email (options vary depending on the region)

  If you are in North America, you can call 866-727-2338 for a free Microsoft Help for infections of virus and spyware.

  Otherwise:

  You can start here: https://consumersecuritysupport.Microsoft.com/ or here: http://support.Microsoft.com/contactus/cu_sc_virsec_master?WS=support#TAB0 for the help and support for malware infections.

  If this does not work, or that they can't help, try one of the compliments of forums-remove malware following PA Bear - MVP:

  I can recommend the assistance of experts available in these forums: http://spywarehammer.com/simplemachinesforum/index.php?Board=10.0 http://www.spywarewarrior.com/viewforum.php?f=5 http://www.dslreports.com/Forum/Cleanup http://www.Bluetack.co.uk/forums/index.php and http://Aumha.net/viewforum.php?f=30

  I hope this helps.  If none of this worked, then after return with answers to ALL the questions above (especially the first paragraph) and the results of all the procedures and the test that you tried in as much detail as possible and with two copies of reports or screenshots (as you prefer).  Without this information, we do not know where to go next without guessing or recommend a more radical proposal that may be required.

  Good luck!

• Façade has stopped working properly on the Qosmio X 300/305

  Greetings and thanks for reading,

  I had my computer not a week ago and since then, I had some problems, especially with a blue screen when I hit the FN key. Research on the problem, I disabled services of Toshiba and eventually found the culprit: hwsetup.exe. Manual execution crashed my computer and it still doesn't work. However, after you install a new version of it, it seems that FN is working fine now. Hwsetup running always breaks the computer well.
  Any ideas what may cause this? The computer is new, so I don't see what I could have done to cause this situation myself.

  Now to the following problem: it seems that the façade has stopped working correctly, the touch of the keys that allow you to launch the application Dolby, the webcam application and also turn on and off the red lights on the keyboard. When I click on the touch keys, all I get is the tone of the speakers, but nothing happens. I guess I have disabled something by mistake. Any thoughts?

  I would be grateful any entry immensely, people, so please share your theories with me. It is such a thin laptop and I can sleep now, it's difficult to to cause these problems... ridiculous, Yes, but I want everything to be perfect because I spent so much money.

  Best regards
  Johan

  Hello

  > I can't install the flash card value as well as the utility driver package. It's actually the cause of the blue FN screens. I'm really lost here.
  First of all, you should check if the BIOS version you are using is the most recent.
  If this isn't the case, update the BIOS.
  Then, you must install the utility to Support Flash Cards because this utility is necessary, to get other utility Toshiba works.

  Then install the added value package because it contains the Driver TOSHIBA components common that is an essential component of Windows Vista. He will have to make the other original programming TOSHIBA works correctly.
  It also contains the TOSHIBA Flash Cards tool that provides Hotkey function and function of pitcher who starts the keyboard shortcut function and sends the other TOSHIBA utilities.

  If the BSOD will always appear that it is advisable to recover the operating system

• Drive DVD SD-R5112-NEB has stopped working - need a compatible

  Hello.

  My Player DVD SD-R5112-NEB has stopped working. Please notify compatible replacement, possibly upgrading to faster drive.
  Thank you. Scottowner

  Upgrade procedure is not the same for each laptop model and it is very important to know what model of laptop you have. You can also view s manuals for your laptop and I hope that you will be able to find a list of compatible optical disk drives.

  Bye and good luck!

• Satellite A300D - upgrade Vista - "Setup.exe has stopped working".

  Hello

  I use Satellite A300D with Vista and I tried to upgrade to Windows 7 using Toshiba upgrader.

  After the language selection and proceed to the other steps, it asks me to uninstall a bunch of programs. Some are uninstalled very well, but when it comes to four other programs he says "Setup.exe has stopped working" and it does not uninstall.

  I tried to uninstall the manually, but I got the same message.

  These programs are;
  Setup driver Atheros
  Toshiba hardware configuration
  Toshiba supervisor password
  Realtek High Definition Audio Driver

  So I can't go ahead with the upgrade.

  Anyone know what could be the problem?

  Thanks in advance,

  Pouvez - TR
  .

  Hello

  Anyboday tried to run the upgrade as an administrator? Therefore, click on the setup.exe file on the upgrade disc and run it as an administrator.

  Moreover I also upgraded from Vista to Windows 7, but in the manual supplied with the notebook, I founded the information, that it s to start the upgrade directly after a new installation of recovery.

  If you did a recovery facility before the upgrade?

  Welcome them

• P50 win 10 Pro - footprints digital has stopped working

  Hi all

  I just got my P50 (20EQS00600, M1000M, i7-6700HQ, 16 GB of RAM, 512 GB SSD) about a week ago and I quite like it. However, there is one thing that drives me crazy: after that I upgraded to Win 7 Pro 64 bit for win 10 Pro, the fingerprint feature has stopped working. This issue seems to be related to those reported in these two threads for the P70, but at the same time appears sufficiently different to warrant a new post:

  https://forums.Lenovo.com/T5/ThinkPad-P-and-W-series-mobile/P70-fingerprint-software-issue/m-p/22517...

  https://forums.Lenovo.com/T5/ThinkPad-P-and-W-series-mobile/fingerprint-and-sound-problems-P70/TD-p/...

  So, here is what I did:

  (1) I correctly installed Win 10 w/o retaining data/settings from the previous installation of Windows 7; I even reformatted the SSD drive.

  (2) for the initial installation, was asked by Windows Hello register prints I've done.

  (3) fingerprint worked during the first connection, but then disappeared as if by magic. Hello Windows is no longer appears as a connection option in the control panel of Win.

  (4) I found in Device Manager the Synaptics WBDI reported the following problem: "this device cannot start. (Code 10) ".

  (5) repeated uninstall and reinstall drivers are without success. I tried both have Win a driver and manual to install the drivers I downloaded from Lenovo page.

  (6) when I uninstalled the drivers and then wiped the fingerprints stored in the BIOS, I was again able to register fingerprints with Windows Hello. However, this time the fingerprints were not yet registered in Windows, and I had to cancel the procedure. Immediately after, the Synaptics driver stopped working, cf. 4).

  I am at a loss what to do. Strange thing is that I ran Win 7 for about a week, and the fingerprint reader worked fine all the time. (Due to the scaling of the questions on my 4 k screen, I bit the bullet and went to win 10, in case you're wondering.)

  So everyone out there has the same problem, does anyone have a solution?

  Thank you in advance and the best,

  A

  
  

• Backlit keyboard has stopped working on Satellite P50-A-12Z

  I bought my P50 A 12Z Satellite a year ago, and in recent weeks the backlit keyboard has stopped working.

  I used to hold the FN + W to toggle the keyboard light, but now it no longer works and I have the message "chronometer" on the top right of the screen as you can see in this screenshot:
  https://imagizer.imageshack.us/v2/1050x591q90/903/Estd0f.PNG

  When I go to the office help > tools & utilities > function key, keyboard backlight is set to OFF but impossible to define to YOU:
  https://imagizer.imageshack.us/v2/1050x591q90/745/gMqGvq.PNG

  Please help me

  Hello

  I don't know if this will help but try it please next: proceed to a complete stop - http://aps2.toshiba-tro.de/kb0/TSB2B03EY0002R01.htm
  Recommencer start laptop, and then press F12. There you should find the opportunity to enter the BIOS settings. Enter the BIOS settings and try to activate the backlight of the keyboard here.

  Please test and send feedback.

• HP Officejet Pro 8600 Plus: fit to Page has stopped working

  Adjust the Page setting has stopped working, but the printer will expand again manually.

  Copy - settings - resize - adjust α Page stopped working. It allows me to always select the setting, but when I push copy the copy is not expanded.

  Copy - settings - resize - Custom still works, but it takes forever to grow something because you have to keep hitting the top or down arrows (you must press the arrow pointing upwards, 100 times to set the printer to enlarge it 200% copying.

  I use Fit daily page in my work, but it stopped working about 2 weeks ago and I need to get back to work.

  I always put it to adjust to Page when I copy and sometimes it will work, but 95%, it prints the copy without enlargement.

  How can I fix?

  Hey @WG2,

  Thanks for getting back to me on this subject. It's honestly the first time I heard about brands of pen on the printer tray, creating a conflict for the adjustment to the copy of the Page in white feature. I will definitely keep in mind for the future.

  Regarding the cleaning, the pen delimits the white mile tree windows is supported. Don't use of cleaners containing abrasives, acetone, benzene, or carbon tetrachloride. These substances can damage the printer. Avoid alcohol isopropyl (rubbing alcohol) because it can leave scratches on the glass.

  -Source

  If you use a mild cleaner still does not work remove pen marks, I recommend you contact our Technical Support by phone queue to explore additional options. The Platinum is a non-replaceable part, so if it cannot be cleaned the whole unit replacement may be necessary.

  HP Technical Support can be reached at the: 800-474-6836.

  If you do not live in the United States / Canada region, please click the link below to get help from your region number.

  Worldwide contact HP

  I wish you good luck going forward with this!

• Explorer has stopped working (Windows 7 64 bit TouchSmart 520)

  s.o.s.

  Hello HELP MY

  Explorer has stopped working (Windows 7 64 bit TouchSmart 520) it sometimes freezes and the screen lock and I can not do or move with the mouse until it restarts to discover anything. And PC, and a slow opening nearly two minutes to get a word of welcome and then 50 seconds to reach the Windows desktop. Thank you for using the CDL sincerely

  Download Ccleaner from Piniform. Start the cleaner then the registry.

  http://www.Piriform.com/ccleaner/download

  In the Find box type msconfig and then press the start tab, send me a screenshot of this screen.

  Click Start, all programs, then click Accessories

  Click on command prompt and then click Run as administrator.

  If the user account control dialog box appears, confirm that the displayed action corresponds to what you want and then click on continue.

  Type sfc/scannow, it will take a long time to run.  If we don't fix all corrupted system files, let me know.

  Run a full scan with your antivirus software, also download and run Malwarebytes (free) and do a full scan also.

  https://www.Malwarebytes.org/downloads/

  Let me know the results of all of the above.

  Download Ccleaner from Piniform. The then run the registry cleaner.
  http://www.Piriform.com/ccleaner/download

  Search msconfig then para on Startup tab, send me a screenshot of this screen.

  Click Start, all programs, and then click Accessories
  Click command prompt, and then click on run as administrator.
  If the account control dialog box appears, confirm that the action displayed is what you want, then click continue.
  Enter sfc / scannow, it will take a certain time pay to run. If she doesn't fix all of the corrupted system files, let me know.

  Perform a full scan with your antivirus software download also and run Malwarebytes (free) and do a full analysis also.
  https://www.Malwarebytes.org/downloads/

  Let me know the results of the foregoing.

• Installer of Modules of Windows has stopped working and was closed

  Hello
  I have a laptop Toshiba Satellite (running Vista Home Premium) that I bought about two months ago.  When he tries to run updates, he routinely gets through a few and then up pops the message "Windows Modules Installer has stopped working and was closed."  I have already reinstalled Windows Updates and Microsoft Updates, nothing helps.  Recently, she was immobilized on the KB958623 update, so I tried to install that separately, but the same message popped up and it did not work.
  Help?
  Thank you!

  Greetings mollypopsicle,

  I see that we have always had problems with this update.  This leaves me with the question about the possibility of fi computer update auto is damaged during download.

  I would like to have you create a folder on your desktop.  Right-click on an empty spot on the desktop / new / file - name of the folder KB958623.

  If you have a download manager, please use it to download the KB958623 update from this Web site

  http://catalog.update.Microsoft.com/v7/site/search.aspx?q=958623%20

  Make sure you use the version of Windows Vista that applies to your system.

  Once the download is complete and before running the update

  1. Restart your system in safe mode with networking, as described in the above post from Brian.
  2. Once the system is booted in safe mode with network, run the update from the file that is downloaded on.
  3. If this does not properly complete, were there a pop-up Windows indicating that an error?  If so, what were these errors?
  4. Maybe it's that the error you receive is that this update does not apply to your system.  If so, this update can be hidden in your list of updates.

  Here is a link on how to hide the update

  http://windowshelp.Microsoft.com/Windows/en-us/help/5a319824-5cb5-493d-9151-9a97d0f565b61033.mspx#EZH

  Select only the I'm getting offered an update from Windows that I don't want.

  However, before you do, check which version of Windows Vista is ran - home edition, Premium, Ultimate, it is 32-bit or 64-bit edition.  Also, if there is an error of execution of this manual update mode safe mode with networking, include this information in the forum.

  Thank you and continue to keep us informed of the State of this update.

  Best regards

  Debbie Microsoft Support Engineer answers visit our Forum of Microsoft answers Feedback and let us know what you think.

• VaioShell has stopped working

  Hi everyone, im new on computers VAIO from Sony

  yesterday until I update my laptop (Sony Vaio Flip 14/SVF14N16SGB) 8 to 8.1 Windows works well, but after I've upgraded to 8.1 Windows when I open the Sony VAIO Care an error message and it says "VAIOshell has stopped working" anyone can tell me how to solve this

  Kindly help

  Concerning

  Mikael Ezra M.A

  m_ezra10 wrote:

  Hi everyone, im new on computers VAIO from Sony

  yesterday until I update my laptop (Sony Vaio Flip 14/SVF14N16SGB) 8 to 8.1 Windows works well, but after I've upgraded to 8.1 Windows when I open the Sony VAIO Care an error message and it says "VAIOshell has stopped working" anyone can tell me how to solve this

  Kindly help

  Concerning

  Mikael Ezra M.A

  Best way to remove these errors is to uninstall the Vaio software and reinstall it. However, try to manually edit Vaio Control Center first. VAIO Control Center is the main part of the Vaio control as Vaio Care programs. The update is the first link below. If it doesn't work then uninstall Vaio Control Center and Vaio Update and try to reinstall by using the links below. Then use Vaio update to update your system before running Vaio Care.

  Probably you missed a few updates before you upgrade to Windows 81. I had similar problems with Vaio Update and got it to work by uninstalling Vaio Control Center/Vaio Update. Your model seems to be grouped with some Sony Vaio Flip models, so here's the General links to the Vaio Control Center and Vaio Update. First install Vaio Control Center.

  VAIO Control Center:

  http://www.Sony-Asia.com/support/download/574364/product/SVF14N16SG

  VAIO Update (select downloads and then choose Windows 8 to 64-bit from the list of operating systems and the original drivers to find Vaio Update):

  http://www.Sony-Asia.com/support/product/SVF14N16SG

• Games folder has stopped working all of a sudden

  Hello...

  My folder of the game has stopped working for some reason any. I mean, it was working perfectly and suddenly, all my games disappeared.

  Problems:

  1. cannot drag ANY game in the folder to create even the simplest links;

  2. no game seems to go in the Games folder of all after installing it. Only Fallout 3, but that too after it write manually using the command prompt. Will not work with other coz' I don't really know for others;

  3. even after manual registry entires, only some will appear and that too, just an icon without any kind of information. The icon is too very bad quality. Most of these managers to game such that VGEE won't even pick up one of these games;

  4. it seems to be two registry entries. Is this normal? PIC is here:

  http://img715.imageshack.us/img715/7509/capturebf.PNG

  The files, btw, will be visible only if I add games in the top folder.

  -----

  I have already tried to disable and reactivate the control panel Games folder, have tried to create a new registry entries, tried to delete a user and create a new, tried to use software like VGEE, tried to remove the registry entries and start fresh, tried the thing 'show all files' and other things that I remember.

  What should do? How to create links in the folder?

  And please don't say pc format, coz I have over 60 games, averaged around 6 GB, larger be up to 14 GB, which I'll have to download it again and loads of other software too, some have no CD or digital download copy or such. Received more than 1 TB of files, it would be really a copy/paste of pain.

  Is the folder of games btw: http://img32.imageshack.us/img32/6810/capturecl.PNG

  Hi Devil12911,

  Restore the system to the date it was working fine. Link below will help you to complete the restore of the system:http://windows.microsoft.com/en-US/windows7/System-Restore-frequently-asked-questions

  With regard to:

  Samhrutha G S - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.

• Vista: All Windows updates suspended / "Module of Windows Installer has stopped working and Will Close."

  On my installation of Vista, all windows updates no longer work.  If I try and run them from Windows Update in Control Panel one starts to run but then it just hangs.  At the same time, I get a message "Windows install Module has stopped working and closes".  If you look in the services, it is crushed, but restarts.  The update remains always hung.  It doesn't matter what update I try and run, I always get the same result.

  When the computer is shut down, it also tries to automatically install updates.  These also hang on the first, which means that I have to force power off the computer.

  Don't know if this is related, but I don't think that SP2 already installed - it kept if crush (don't remember what was the error message).  When I restart in safe mode it tells me that I'm still on SP1.  I followed all the suggestions on how to get SP2 installed for the error I received, but nothing has worked.

  Do not really understand what I have really installed a lot of "_" on the PC, it is a "clean" installation (about 1 year now).

  Any ideas?  Really, I don't want to have to do a re-install, but I suspect that is where I'm heading unfortunately.

  Hi AndrewInNZ,

  Thanks for visiting the site of the community of Microsoft Windows!
   
  I would like to ask you some questions for a better understanding of the issue:
   
  (a) did you try to temporarily disable the security software and check if updates are smooth?
   
  (b) you are using a firewall in addition in instead of the windows firewall? If so disable (temporarily) of the third party firewall and look for updates.
  It is usually caused by a 3rd party firewall that it blocks the internal ports.
   
  Check out WERCON for more information-
   
  1) Click START | wercon.exe type in the search box start and click on enter.
   
  (2) select "View problem history", under 'Windows identified problems' with the right button on a problem, and then select "view problem details. Click "Copy to Clipboard" export to text document
   
  Also reset the Firewall setting:
   
  1) Click START | type FirewallSettings.exe into the start search box | Click on FirewallSettings.exe above | Select the Advanced Settings tab. Click 'Restore Defaults ' | Click on apply (if Hi-lighted) | Click OK

  Check the status of the service as well:

  Log in as administrator-

  Start button | Control Panel | System and Maintenance | Administration tools

  Double-click on Services

  (Provide the administrator password or a confirmation if prompted to do so.)

  Right click on the 'Windows Modules Installer' service, and then select Properties.

  Select the general tab - make sure that the startup type is manual

  Here is the link to solve problems connecting to Windows Update or Microsoft Update
  : http://support.microsoft.com/kb/818018/en-us

  If you want to check the version of the service pack of the operating system:
   
  Right-click on computer and select Properties.

  Hope this information helped!

  Thank you, and in what concerns:
  Aziz Nadeem - Microsoft technical support.
  Visit our http://social.answers.microsoft.com/Forums/en-US/answersfeedback/threads/ Microsoft answers feedback Forum and let us know what you think.

• F2180 errors at startup as follows - hpqst08.exe and HP CUE status root has stopped working

  I have a HP Deskjet F2180 all-in-One Printer Scanner Copier and is connected to a 32 bit Windows Vista computer.

  My F2180 now allows two error messages at startup as follows:-"hpqst08.exe" and then "HP CUE status root has stopped working."

  hpqst08.exe error reads "the application is not properly initialize (0xc0150004).» Click OK to close the application. »

  HP CUE status root has stopped working reads 'a problem caused blocking the program works correctly. Windows will close the program and notify you if a solution is available. »

  I've uninstalled and reinstalled the software, but the error still occurs.  Seems to have happened after an update of Windows Vista (this machine is rarely connected to the Net).

  Any ideas to fix it please?

  Click Start
  In the search window, type services.msc
  Click on the above result that says services (you may need to right click and choose Run as administrator to open)
  Look for the HP Cue (or similar)
  Make sure it is started and in auto mode (automatic not delayed or manual)

  If it is not automatic, set it to that, and then restart the computer.

  If this does not work

  Click Start
  Type msconfig in the search window
  Click on the above result
  Go to the Startup tab
  Uncheck hpqtray08 and hpqst08.exe if it is in the list
  Click on apply, then OK and perform a restart