Smartphones blackBerry BIS and free (France)

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• Smartphones blackBerry BIS and OWA problem

  Hello, I am the COMPUTER administrator for my company. I recently migrated our Windows Small Business Server 2003 with Exchange 2003 system to new hardware. We have a BlackBerry Curve 8530 that is configured to use BIS and OWA to get his e-mail on the BlackBerry.

  Before the server migration, the BlackBerry smartphone has been able to send and receive email without problems. After migration, the unit can no longer send or receive e-mails. I tried to delete the account and add it again with the correct information and he added successfully. If I use deliberately false information he errors correctly, so I know that it's properly authenticate on my Exchange Server.

  When I try to send an e-mail message to the device, the device indicates that the e-mail has been sent successfully. About 24 hours after sending the message, the device will indicate rather an error has occurred on this message and it says "general failure"... When I e-mail this user to internal and external addresses, electronic mail never gets sent to the device. About 24 hours after the first time, I added this email account to the device, he received a Blackberry message saying "this email account is not currently accessible by your BlackBerry device, so you can experience a delay in email delivery. This problem may be caused by a temporary problem with your email provider. BIS will continue trying to access that account. "I searched all over Google and can not find any information that helps me to solve these problems.

  I am able to open that box mailbox in Outlook Web Access without any problem, our company intranet using the name of the server and the internet using our IP address from an external location. SSL is required, and I mention that by entering "https" in front of the address when I create the e-mail account on BIS.

  I personally have not visited with the support of the Association, but the user of the device has brought the phone their twice and they claim that it is a problem on my end, but give no indication as to what could be the problem. I have checked OWA permissions/settings of the folder on the new server from the old server and have done my best to match to them, but it still does not work.

  Can someone help me with this problem? Thanks in advance for any help and advice.

  EDIT - I forgot to mention that I tried to delete the service books and their removal, as well as the reinstatement of the device on the network. Neither seems to make a difference.

  Follow-up in case someone else has this problem in the future:

  The problem was that the name of the certificate that is installed on the new server was not the same as on the old server. No one that I spoke to anywhere (ASBL or RIM) could help me understand this, it was just something that I tried and it worked. I changed the name on the certificate to match what it was on the old server and then the Blackberry was immediately able to send and receive correctly by using BIS and OWA.

• Security of Smartphones Gmail blackBerry BIS and gmail app

  Hi all

  I have a few questions on the application of gmail (probably not in the right place) and using gmail on BIS (native client for bb so).

  First of all I would like to know if the data I send bis thru using the configuration of the phone messaging is encrypted to the server, as far as I understand the route is blackberry ==> provider ==> BIS ==> google ==> BIS ==> provider ==> blackberry servers, now are my password and mails encrypted during all this? I mean is all encrypted even after she passed through bis?

  Secondly, if anyone knows I would like to know how gmail don't (m.google.com/mail) about encryption enforcement, I see in its parameters always "use secure connection" which should mean its all encrypted according to political right google?

  Finally, if I used the gmail (google) app would always need a BIS subscription or just an internet connection would be nice?

  I want to know is that mail Blackberry can be a little more uncomfortable for me because of the connection is slow, but I still want to be sure, only I noticed, is that newspapers BIS on my account gmail (pretty normal tho).

  I see this has been discussed in the past, but he has never been a definitive answer, and I think (not tried however) this package sniffing brings me one either.

  Thanks in advance

  PS: I hope that you will forgive the noobness, relatively new to BlackBerry, and since my carrier offers mobile internet and BIS in separated packages, I am a little lost.

  woot 134 views

  Auto answer

  Gmail app = yes

  Gmail through bis = from blackberry bis no, the bis on google Yes

• Smartphones blackBerry BIS on BB9900

  Hello team,

  I bought a unlocked BB9900. I use this in the O2 Germany. I am facing the following problems:

  1. cannot use services such as EMail (BIS) and BBM BB

  Note: My number has BB active services.

  2. the o2.blackberry.de I m not able to create a new account. Device not regristered to the service provider.

  I am able to make calls, send text, browse the web. The device essentially works as a normal phone less characteristic of BB.

  I tried:
  1 wipe handheld memory
  2. reset to factory settings

  3. how to get the new host Routing Table

  4. called service provider, they could not help.

  But the above did not result in any success so far.

  oldi1106 wrote:

  4. called service provider, they could not help.

  They can help, the O2?

  Ask them to confirm that your BIS account is provisioned on your SIM card please send service directories to their end.

• BlackBerry Smartphones Blackberry "BOLD" and Tmobile Service

  I use Blackberry "BOLD" T-Mobile service.  I have the BES data package which includes BIS.  My email Enterprise BES, browser, sync with Exchange server, contacts, calendar, everything works.

  Except that... my BIS email setup.  I tried BB device logging to create email. Email Setup Wizard, select "I want to create or add an email address" I get error - we apologize there was an error while trying to access the service.

  I also tried logging on my T-Mobile account and click on the web link: e-mail setting blackberry; to create ([email protected]) whenever I click on the link create e-mail blackberry in my T-Mobile account, it gives me an error: we're sorry, there was an error while trying to access the service.

  I called T-Mobile repeatedly and the lame excuse they use is: this device is not supported. I said T-Mobile uses the Blackberry 8220 flip phone with using the same OS 4.6, Javalin BB, and BB 8900 use the same service books.  When I call the Blackberry technical support... they spend on the male for T-Mobile.

  Is anyone out there using BB Bold with service from T-Mobile with BES/BIS and their professional and personal internet e-mail: works on the "BOLD" BB.  Ideas, thoughts, suggestions and help will be very appreciated.

  I hope that someone will be able to solve this problem!

  Bgras wrote:

  Thanks to JSanders and Urumilton to help.  The matter is now resolved.

  That's what I did.  I took a job my friend T-Mobile 8220, inserted my sim card, connected on T-Mobile and changed the code PIN and IMEI numbers. Blackberry Internet e-mail configuration.  Then return the SIM from my phone is connected to the Tmo Blackberry "BOLD" account and changed the code PIN and IMEI numbers.  Now everything including internet blackberry email and Enterprise BES email works well.

  One last question... [email protected] what is the reason for the creation of this email?  Given that you can directly add your existing accounts for gmail, yahoo, or comcast etc..  Why should one create this email? [email protected]

  Appreciate all your responses

  You're welcome... glad it works for you.

  There is really no reason to get one of these address of @carrier.blackberry.net. They are not visible on any other webmail site and are prone to collect spam, with no available spam filtering options. I advise users to not use it.

  However, why some? Because they can. Some users use these addresses to transfer mail from a POP account as these addresses grow instantly by the RIM servers.

• Smartphones blackBerry BIS on WiFi

  Hello

  I'm new to the country of the wonders of BlackBerry devices and I have the following problem:

  I'm using BIS provided by Vodafone RO and when I was first testing the service, my flashlight was from BIS to WiFi connection when he was in the region of a saved network, but now since my last account changes, I will not switch to WiFi any matter more and no whether or not it is connected to WIFI in Service status to "BlackBerry Internet Service" he continue to say "Mobile network".

  Is this normal? He shouldn't go through WiFi?

  Thank you

  Claudiu

  Hi, if someone of you happens to have my problem, then ask your operator to check your configuration.
  This is how I solved it!

• Smartphones blackBerry message and display problem

  I am a new Blackberry user and you have a 8520 Smartphone (EDGE, Wi - fi), v4.6.1.314 (Platform 4.2.0.135).

  I have TEXT Messages, E-mail and Messages files and the number of unread files appears. I met 2 problems-

  1. your received but alert new message does not appear in any folder.

  2 unread messages displayed on screen, but there are no unread messages in a folder.

  I would be grateful if anyone can tell me how to address these issues.

  Tips to clear the message unread... try them in the order.

  If you have a new icon rogue Message on your home screen, or a negative number (-1), one of these solutions could erase or reset:

  Try these options:
  * Hard Reset BlackBerry now ALT CAP (right Shift key) and DEL (or with the BlackBerry power, remove the battery and reinsert the battery)
  Messages > saved Messages
  Messages > view folders, check each folder (calls, SMS and MMS, and boxes, saved missed boxes, browser, phone logs etc.)
  * Scroll at the top of the folder, on the title menu, click or tap to MARK PRIOR OPEN date
  Change your theme and see if it persists and return to your desired theme. (Options > theme > select.)
  * Clean and reload your OS.

• All Smartphones blackBerry messaging and browser.

  The only option on my phone to set up e-mail is with Enterprise Server for which I have no password activation, also 'impossible to connect to the internet please try again later' when I press the button of the browser. WiFi is connected. I must add that the phone was bought recently on Ebay.Help!

  Try to call your service provider and have them refresh your registration page.
  Make a table of routing host on your device.
  Options of > device > advanced system settings > host routing table > press the Blackberry button, and then choose Register now / register Blackberry.

• During the game download blackBerry smartphones, blackberry froze and t...

  During the game download, blackberry froze and the game did load on my phone. I have the purchase receipt. What can I do to get my game?

  Hello!

  Use these instructions in the AppWorld user guide:

  http://NA.BlackBerry.com/eng/deliverables/7268/re-install_an_item_on_a_different_device_643962_11.js...

  See you soon!

• Smartphones blackBerry BIS, BES, BIS and BES, what is the difference?

  Can someone please explain the difference between:

  BIS, BES, BIS & BES

  and how do I determine what I have?

  BIS = BlackBerry Internet Server.  This is used for your personal (Hotmail, Gmail, Yahoo) email and your email with your carrier (Sprint, Verizon, AT & T, etc.)

  = BlackBerry Enterprise Server BES.  It comes to your company's server and this is where your work email would be set up to.

• Smartphone blackBerry 8700 c free themes and how to install

  I'm sure I already know how to install themes, but also a clarification I use the Desktop Manager and install themes through application loader right?

  Also where to find free themes. I've been looking around and can't seem to find a.

  You can download them via the Desktop Manager, free themes, I had just google that.

• BlackBerry Smartphones Facebook, BIS and message of reconciliation

  I use the app Facebook 1.6 on my "BOLD". And I like it. But one thing that bothers me...

  Of course all facebook notification emails have to go to my email account (hotmail). BIS picks them up and then when they hit the unit I guess rather than hitting the messages as usual, the device folder punts in facebook to display it.

  But now I find myself with all notification emails in my Hotmail account. If I wasn't using the facebook app, I would delete these to my list of messages, and they would be gone from hotmail too (as I reconciliation). But because I use it, even when I delete messages from facebook etc... (and I don't know all the notifications are facebook messages) they are not deleted from Hotmail.

  I looked at the implementation of an AutoFilter on hotmail punt FB messages in a subfolder, but then BIS will not see them.

  Does anyone know how to get around to meet with a cleanup of the massive Inbox of all facebook messages once a week?

  in the facebook application, have you checked the notifications options? If I remember correctly, there is a specific to your problem (ie: delete the notification by e-mail once the facebook app called IT)

• Smartphones blackBerry BIS registered with another provider of services

  Users of the dear community,

  Does anyone have an answer on how to save its BIS e-mail when you have the answer "this BlackBerry is registered with a different service provider.  "Please re-register this BlackBerry and check the URL matches the one provided by your service provider.

  I have a Storm bought at SFR (France) and I would use it with Swisscom (Switzerland).

  Thank you very much for your advice.

  DC

  You must call your previous operator and have them remove your account

• Servers blackBerry Smartphones Blackberry Internet and business not connected

  Hello

  I have a Bold 9900, v7.0.0.585 and Sunday I lost the connection to the Enterprise Server and Blackberry Internet Service. Displaying status is "not connected". I tried removing the battery several times and also tried the SIM card in my old Blackberry phone but get the same question. I did a test of activation of the radio and got

  Hello and welcome to the community!

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) Service reference books

  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you contact your mobile provider for formal support... After all, it's their network with which your BB is to have trouble communicating.

  Good luck!

• Smartphones blackBerry BIS not connected?

  Hey

  So I'm confused... My BIS does not at all... If I change the settings to 2G my BBM come out and my internet works but its eating my airtime.

  My BIS is part of my cell phone contract and it is paid BY debit order is not my bis is exhausted?

  How can I fiiix?

  You try to get the 3G service? What do you normally get?

  Perform a simple reboot on the BlackBerry this way: with smart BlackBerry poweredphone, remove the battery for a minute and then reinsert the battery to restart. A reboot in this manner is prescribed for most defects and errors of operating system, and you will lose any data on the device doing so.

  See if it works now.