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• Hello. I bought Lightroom, paid license 1 year view, did not have serial. E number and then past the 30 day trial and may not use the product or work more hard. I paid has been deducted from my credit card. How I'm going to work now?

  Hello. I bought Lightroom, paid license 1 year view, did not have serial. And number and then past the 30 day trial and may not use the product or work more hard. I paid has been deducted from my credit card. How I'm going to work now?

  Hi Sergior96769872,

  I saw your Adobe ID (email address), you used to post on the forums, and I see an active subscription on it.

  Please see Help below links: { make sure you use the same Adobe ID (email address) that you used to purchase the subscription }

  Connect and disconnect activate Cloud Creative applications

  Adobe Creative Cloud apps back in test mode after 2015 set CC to update

  * NOTE: Make sure that your firewall of your computer or security software firewall does not block Adobe, if you are not sure of it can just disable the firewall for a while and then log off and log on creative application of cloud and check.

  If it still gives you an error of the trial, then please refer to the troubleshooting listed below:

  If you are using MAC:

  1-force Quit the sub process in the same sequence as shown below from Activity Monitor: see, use the monitor activity on your Mac - Apple Support

  • Creative cloud
  • Basic timing & sync to basic support
  • CC library & process CCX
  • Adobe Common Desktop
  • Adobe update daemon
  • Broker CIB Adobe
  • After that, everything that said adobe on it do a force quit for her

  2 - right click on the Finder icon, then select the "Go - To" folder. You will get a text box, type in the following command and then press the 'return '. ("Not to be missed ~ symbol")

  ~/Library (it will open the folder of the user's library.)

  3. browse to the Application Support > Adobe > trash OOBE folder and folder AAM Updater

  4 - CUT any installed security software with firewall system.

  5 - go to: Apple icon > system preferences > Security & Privacy > General > "allow applications downloaded on" change this anywhere (to make these changes click the padlock in the corner at the bottom left of this window and enter your computer password)

  These changes are temporary you can restore these changes back to normal once your creative cloud app is running *.

  6 - restart the cloud creative app and connect

  
  

  If you use the WINDOW:

  1 complete the process / Task Manager tasks in the same order, as mentioned below the Manager tasks. See, Open the Task Manager

  • Creative cloud
  • Basic timing & sync to basic support
  • CC library & process CCX
  • Adobe Common Desktop
  • Adobe update daemon
  • Broker CIB Adobe
  • After that, everything that said adobe on it do a force quit for her

  2 - C:\Users\\AppData\Local\Adobe\ MAA UPDATER and two OOBE (App data & Program Data is hidden folder please see, Show files and folders hidden in Windows 7, 8.x, 10, or Vista)

  3 - CUT any security software installed with firewall system, also if your having any browser Add On installed for blocking advertising that turn off too.

  These changes are temporary you can restore these changes back to normal once your creative cloud app is running *.

  4 - raise the cloud creative app and connect

  Let us know if that helps.

• Cellular data opens, but may not use the network have to reset net work every time

  Hello everyone

  My problem is:

  When you use the cell data, after several hours, the net is not available

  I have to reset the network every time

  and this happens every day

  I'm so sad!

  Hello

  If you have not already done so, it can help to upgrade your iPhone to the latest version of the software:

  • Update the software on your iPhone, iPad or iPod touch - Apple Support iOS

  Also, follow the steps detailed here:

  • If you cannot connect to a cellular network or cellular data - Apple Support

• Cliq 2 appears only not on the site updated?

  Hi, everyone I'm just curious to know that I checked for almost a year now and it is not news about the cliq 2 get an update, why is this? In addition, the cliq 2 will have a chance to get ICS 4.0 (Ice Cream sandwich)?

  While it is not currently on the site upgrade news I think it will be added with this news as soon as it is available for all.

  Mark
  Support Forums Manager

• Detail.html BC Open Platform WebApp file do not use the site template

  My WebApp I created using the open platform BC does not render the file detail.html correctly on the front-end server that he refuses to use the my site page template.

  The side admin of things work perfectly.

  On the front side, my page that makes the "catalogue" fine works and uses the page template, however, when I click on one points (which opens the detail.html) file the result makes all {tag_} entries on the page but it has no model of all.

  The full path to the file I want to talk to is/layout/WebApps/< my web application > detail.html

  I checked that the "Web App Options menu" put the 'Default Template' correctly to my site template, but it does not seem to use it.

  What I am doing wrong?

  I found the answer.

  I forgot to add the attribute template on webapp point itself.

  I add to the app Web, but not WebApp points.

• Can I put ESXi 4 Update 1 with a bootable disk? (and do not use the host updated util)

  Hello

  Is it possible to update ESXi through a bootable media or do I need to use the Update Manager? I was wondering if I can just download the ESXi 4 Update 1 ISO and start him on my ESXi server and update from there. Will that blow my current config?

  Thank you.

  cd update is not an option with vSphere ESX or ESXi.  You can boot from it and tell it to install, but it will give you a clean installation of ESX and, perhaps, leave your single datastore.  I don't recommend it, tho.

• BlackBerry Bold 9700 smartphones may not use the phone for voice

  I could use the phone to talk about yesterday, today, it looks like by clicking in the background and can not hear the other party. The appeal says connected. Email is ok, ok, ok ok BBM, just the voice Internet service SMS does not work.

  V5.0.0.442 (Platform 5.1.0.121)

  Recharged using BB Desktop software. Service provider indicates phone is probably failed.

  It's either a problem with the speaker of the device or the headphone jack.  Try plugging in a few times and then try a phone call without it.

• Prepaid subscription for one year, but may not use the apps a month later after the purchase

  It's the customer service very frustrated that I saw, and I don't know why, it's very difficult for them to solve the problem. It has been a few days and I still can't use applications. I bought the prepaid for a year last month 28/04/2016, but started last week, he highlighted when I open apps, renew your subscription. My account on the website became creative Cloud free membership and no order history. I tired to support several times online content and they have always said that we have escalated your case anyone of higher level and the dedicated team who will contact you back or it will be fixed in a few hours, or tell me to wait another 24 hours, but so far, no contact me back and I still can't use the app I paid. I really need apps for work and they offer no other option that I can use apps while they solve the problem. It seems that I caused the problem, not of failure of their system and they don't really care the user problem.  Since the case need to the person of level greater than resolve, why I can't just s talk to a greater person directly?

  Case # 0218718387

  Hello

  Please see 'Renew your membership' message when you start an Adobe Creative Cloud application

  Hope that helps!

  Kind regards

  Sheena

• Have subscribed the full CC, but may not use the software at all.

  I bought the full package for a team, but I can't use the software at the moment, because they all say the "trial has expired" and I have to buy all the software again.

  Here is my order #: C5000010888 and my case number: 0215635656 and I have paid for programs for two months in a row.

  Someone can tell me what is happening? Please help to solve this problem, because I need it to work immediately!

  Thank you!

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  If Yes

  Some general information for a subscription of cloud

  Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• may not use the email in ANGEL one program CMS. I can't go to the old version o Firefox?

  I teach with a CMS program called ANGEL which is produced by BlackBoard. When I try to send students using ANGEL Courriel I get a script error message
  WARNING the script is not responding:
  A script on this page may be busy, or it may have stopped responding. You can stop the script now, or you can continue to see if the script ends.

  Script: https://angel.msu.edu/jscript/yahoo/utilities/utilities.js:9. So, if I click on continue, it just does nothing, everything goes in the holding pattern. If I click on the shutdown script, he says that the message was sent, but it does not actually send. I use a mac.

  I desperately need to use this program. Can I please go back to the old version of Firefox. I think the problem is with ANGEL, but I have no choice in what University it sponsors. Help, please!

  The best way to download 3.6 is http://www.mozilla.org/en-US/firefox/all-older.html (easier than the FTP site)

  Please mark this answer as solved.

• Cc of Photoshop may not use the graphics processor

  I recently bought a new lenovo ideapad 500 with 12 GB memory and 2 GB AMD radeon graphics... Windows 10

  I have advised me to alternate PhotoshopCC graphics for faster processing.  Unfortunately I can't do this and I get a message (in photoshop)

  say that there is a mistake in the graphics driver...

  I contacted intel and they assure me that I have the latest version of the driver... HD 500 graphics card...  20.19.15.4352 on December 15, 2015

  I also contacted lenovo but they are totally useless and do not respond...

  someone else has had this problem and found a solution...

  Everything else works fine even if I saw a couple of times the crash site of the screen then get immediately with a message saying that the graphics device stipped but recovered...

  Thank you

  Let's do a little test

  Go to C: > Program Files > Adobe.

  Inside of the folder Adobe locate the file named Sniffer / Sniffer.exe.

  Rename to Snort centenarians.

  Then launch Photoshop app and check. Let us know the results.

• may not use the email from Kodak, scanner - says wdllog.dll missing - how can I get that

  When I scan a document and try to send an e-mail with a kodak esp7250 an error message comes on saying WLDLOG.dll is missing - how can I get that

  You can always re - install the software driver from Kodak.

  Just make sure that you have the correct driver and the newer version.  You can get that on the web site of kodak.

• After a numerous updates, some sites, including Mozilla, keep telling me that I'm not using the latest version of firefox. Help, please.

  During his visit pandora.com recently, it asked me to update the browser more recent. I did it several times and that the (pandora) and your site continue to tell me that I'm not using the latest version of firefox. I don't understand. am I missing something simple? Help, please.

  Your User Agent string shows you are using Firefox 3.5.5. This is the older way. The latest version is Firefox 7.

  Perform the steps in the section reset your User Agent in say Firefox is obsolete or incompatible, even if it's the latest version of Web sites

  Check and tell if its working.

• Error number: 8DDD0020 from the Windows Update Catalog WEB SITE

  Error number: 8DDD0020 the Windows Update Catalog WEB site.

  This clean install Windows 7 Ultimate SP1.

  I would like to stress that this is not a malfunction of Windows Update. This works well for me.

  It's Web Site (http://catalog.update.microsoft.com/v7/site/Home.aspx), which, at the entrance, he correctly opens and gives error 8DDD0020.

  I tried various fixes but again, they were for Windows Update, which continues to work well and is not the problem.

  Also be redirected to SmartShopping.com with offers for fix.

  MS Security essentials and MS analysis tool fails to find the problems. Never installed Norton.

  Have reset IE - 11 and re-record all the DLLs of Windows Update twice.

  Please advice, thank you.

  Rolando Creagh, MD

  I understand the solution, but my problem has been resolved differently with a repair reinstall, because of another problem.

  Thanks for your interest.

  See you soon.

• I can not use the command share in safari, mail, notes, etc. since I updated to El Capitan (10.11.5). No way to solve it. Please help me.

  I can not use the command share in safari, mail, notes, etc. since I updated to El Capitan (10.11.5). No way to solve it. Please help me.

  There is a problem with your installation of OS X. The easiest way, but not the fastest way to fix it is to reinstall the operating system. Unless you are in a hurry or have measured access to the network, it is what I suggest, especially since I don't know if there are any problems with the installation. Please backup all data before reinstalling. You won't need the backup unless something is wrong.

  The below, advanced shortcut if it works, can save you some downtime (and the cost of a download of several gigabyte, if necessary.)

  1 back up all data.

  2. disconnect all external storage devices.

  3. start in recovery mode. Select a language, if you are prompted. The OS X Utilities appears. One of the options is to install OS X. This is not what you do.

  4. This step is only necessary if you use FileVault 2. If you don't know what's FileVault, you use it. Go to the next step. Otherwise, launch utility disk, then select the icon for the volume FileVault ("Macintosh HD", unless you have given it a different name.) It will be nested under another icon of the disc. Select open in the file menu and enter your login password when you are prompted. Then quit disk utility must be returned to the main screen.

  5. Select get online help. Safari will launch. While in recovery, you will have no access to your Favorites, but you won't need them. Load this web page.

  6. triple - click anywhere in the line below to select this option:

  chflags -R norestricted /V*/*/S*/*/Caches

  Copy the selected text in the Clipboard by pressing Control-C key combination.

  7. Quit Safari. You go back to the OS X Utilities screen.

  In the menu bar, select

  Utilities ▹ Terminal

  Launch the Terminal application. Paste in the Terminal window by pressing the command-V key combination.

  Wait for a new line ending with a number sign (#) to appear. Quit the Terminal must be returned to the main screen.

  8. Select

  ▹ Restart 

  in the menu bar.

  9. This step must be performed after the restart, and while you are logged as administrator, not in recovery mode. If you have only one user account, you are the administrator.

  Select and copy this line as in step 6:

  sudo /usr/libexec/xpchelper --rebuild-cache

  Paste in a Terminal as before. You will be asked for your login password. Nothing displayed when you type. Type carefully, and then press return. If you do not have a password, you will need to configure one before you can run the command. You can get a warning to be careful. Confirm. You don't need to display the warning.

  If you see a message that your user name "is not in the sudoers file", then you have not logged as an administrator. Log in as one and repeat this step. You don't have to repeat the previous steps.

  Wait for a new line ending with a dollar sign ($) below what you entered.

  10. make as in step 9 with this line:

  sudo /usr/libexec/*/app_sandbox_cache_builder --rebuild-cache

  You can then quit Terminal.