Cc of Photoshop may not use the graphics processor

I recently bought a new lenovo ideapad 500 with 12 GB memory and 2 GB AMD radeon graphics... Windows 10

I have advised me to alternate PhotoshopCC graphics for faster processing.  Unfortunately I can't do this and I get a message (in photoshop)

say that there is a mistake in the graphics driver...

I contacted intel and they assure me that I have the latest version of the driver... HD 500 graphics card...  20.19.15.4352 on December 15, 2015

I also contacted lenovo but they are totally useless and do not respond...

someone else has had this problem and found a solution...

Everything else works fine even if I saw a couple of times the crash site of the screen then get immediately with a message saying that the graphics device stipped but recovered...

Thank you

Let's do a little test

Go to C: > Program Files > Adobe.

Inside of the folder Adobe locate the file named Sniffer / Sniffer.exe.

Rename to Snort centenarians.

Then launch Photoshop app and check. Let us know the results.

Tags: Photoshop

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