Maybe a bad Mobo Pavilion 500-297c

Hello all and thanks in advance for any help there is for.  Against my better judgment, I bought a HP Pavilion 500 - 297 c instead of building my own PC.  In my old computer (which has exploded after 4 years, I was the second owner) I have a Nvidia GeForce GTX 550ti.  I wanted to put it in my new computer and knew I needed power upgrade.  I went to my local computer tech store and had them install a new power supply and my old card.  Not that I couldn't do it myself, but I thought with it under warranty I would like to leave to the professionals.  So installed 500W Power and a 6-pin Sata, I thought we were in business.  Unfortunately, it would not pass on the MESSAGE.  The tech thought it sounded like a report of bad memory.  He went out two DIMMS and restarted.  Nevertheless, would not pass POST.  So he replaced the DIMMs, pulled the card and rebooted.  It starts very well this time.  He thought he could be the graphics card itself that was bad.  He then installed his "known to work" test card (a HD 4350).  Still no dice.  I then had him test my video card in one of its computers in floor and it seems to work very well.  We thought it was a bad housing PCI Express.  Someone has an idea, if I forgot something, or if the two are not compatible (I don't see why they would be)?  Any help would be great!

PCIExpressx16, welcome to the forum.

Here is a guide who can explain the problem you are having with the video card.  Read it carefully.

Please, click on "Thumbs Up +" if I helped you and click "Accept as Solution" If your problem is resolved.

Tags: HP Desktops

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