HP Pavilion 500-426nc: constant frost of HP Pavilion 500-426nc after the installation of the anti-virus

Hello, everyone, I really hope someone will give me a few minutes to address this point.

I started today with the installer of my new PC, a HP Pavilion 500 - 426nc AMD A10-7800 with Windows OS 8.1.

Everything went well and I was enjoying my new machine speed.

So I decided to install ESET Nod 32 antivirus. And since then, nothing I can do with my PC: it does not react to my orders, programs will not open and I can't turn it off even properly.

I read the internet and realized, that I have installed McAfee (or at least a trial version of it) and maybe that's the problem. I wanted to uninstall McAfee, but I don't know how to do it, because my computer does not respond to what I want it to do!

A few tips on how to get out of this frustrating situation, please?

I thank very you much for any help.

Hello:

First of all, try to get in windows safe mode and uninstall the A / V software that you have installed.

Enter the mode safe mode with W8.1 is a bit difficult to start the PC, so please read the news to find out how to enter WSM.

http://www.howtogeek.com/107511/how-to-boot-into-safe-mode-on-Windows-8-the-easy-way/

Now, if you can get into safe mode, and you can uninstall the A / V software you have installed through the control panel > programs menu, restart your machine and see if it is OK.

If so, read these instructions on how to safely remove any McAfee software.

http://service.McAfee.com/FAQDocument.aspx?ID=TS101331

Finally... my 2 cents on the antivirus programs... why not just use the free A / V software (Windows Defender) that comes with W8.1?

You will need to turn it on by reading the info on the link below after uninstalling all installed previously 3rd part A / v software

http://www.fixedbyvonnie.com/2013/10/how-to-turn-on-Windows-Defender-in-Windows-8-1/

Tags: HP Desktops

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