Media Center does not download information Guide - error during the processing of the data

Media Center displays an error saying I need to look at the log of update, but I can't find the update log. Try to download the Information Guide to hand does nothing.

Of your last log its connection and download the guide, so there is no connectivity problem as stated above.

Try clearing the guide and the tuner configuration data and set up once again and then check if the guide updates correctly:

1. close Windows Media Center if it is open.

2. go to Start , type services.msc in the search box and press ENTER.

3. look for the following services and check the status field, if they are started and then right click on them and chose to Stop:

·         Windows Media Center Receiver Service

·         The Windows Media Center Scheduler service

4 open tasks now CTRL and SHIFT Manager, and then press the ESC key.

5. click on the processes tab, then click on Show processes from all users .

6. in the list, click the name of the Image to sort by name, and then look for the following:

·         ehmsas.exe

·         ehrecvr.exe

·         ehsched.exe

·         Ehshell.exe

·         ehtray.exe

·         mcGlidHost.exe

7. in the case of imperfections, right click and choose end process.

8. go to start, in the search box, type the following path: C:\ProgramData\Microsoft\eHome

9. find and delete the file mcepgX-X - X.db and X-mcepgX-X file

After that it's over, go through the configuration of the original tuner once again and check if the guide updates correctly.

David
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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