Media Encoder CC crashes at launch on Mac OSX 10.9 (7.1.0)

My Media encode hangs on luanch every time since I installed the Mavericks. Everything is updated to the latest version and I tried to uninstall the entire package of first CC and resettlement, many reboots, etc. It's on a Macbook Pro 17 'end' 2011 Any help? I hope that someone from adobe sees this as I waited on the cat hold 2 hours Friday only to be disconnected and your telephone support is broken.

Process: Adobe Media Encoder CC [956]

Path: / Applications/Adobe Media Encoder CC/Adobe Media Encoder Media CC.app/Contents/MacOS/Adobe encode CC

ID: com.adobe.ame.application

Version: 7.1.0.174 (7.1.0)

Code type: X 86-64 (Native)

Parent process: launchd [308]

Responsible for: Adobe Media Encoder CC [956]

User ID: 501

Date/time: 2013-11-06 11:08:27.355-0700

OS version: Mac OS X 10.9 (A 13, 603)

Report Version: 11

Anonymous UUID: EA535573-58FB-9FAF-9F62-3868B47A6902

Crashed thread: 0 dispatch queue: com.apple.main - wire

Exception type: EXC_CRASH (SIGABRT)

Exception codes: 0 x 0000000000000000, 0 x 0000000000000000

Request for clarification:

Abort() called

Error object 0x117ba5240: pointer being freed was not assigned.

It seems that the problem lies in the plug-ins Red Giant that you have installed on your system. Red giant is still working on the compatibility of the Mavericks. In the meantime, you should uninstall it to get the SOUL to launch correctly.

http://blogs.Adobe.com/AfterEffects/2013/11/red-giant-crashes-on-Mac-OS-x-v10-9-Mavericks. HTML

Tags: Adobe Media Encoder

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