MFP M277: Cannot install printer (USB)

I try to install the new MFP M277 peripheral to a desktop via a USB connection. I tried different ports, tried to restart, tried several times, turned off the FW and AV - without success. HP Print and Scan doctor does not see the printer no matter what I do.

The installer runs for 20 minutes and then "expire" with the following message is displayed:

The printer is however visible under devices and printers, but not under printers:

If I try to manually install the driver for the device from the CD, I get this:

Any ideas?

Welcome to the HP community @JohnTrd,

I noticed your post on the "fatal error" you see during the installation of your LaserJet M277 on your Windows 7 system, and I wanted to tender hand.

If please try a clean boot, restart the PC and run the installation again to see if it works: How to perform a boot in Windows

Here is the link for drivers and downloads for the LJ M277dw: HP Color LaserJet Pro M277dw MFP

Let me know what happens!

Best wishes to you!

Display thanks to my answer for you help today by pressing the "thumbs up" icon below!

Tags: HP Printers

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