Zune is not recognized by the Zune software

Things I've done:

Tried all USB ports
Check the power cord (that's fine)
Uninstalled/reinstalled the software and device in all possible orders
Restarted the Zune
Restarted my computer
Manually installed Zune.inf driver
EXPECTED
I'm on Windows XP Service Pack 3
Model of Zune is 1395

Any help?

Hello

If you followed the steps in the article?

If this isn't the case, I would say that you follow all the steps from the article below.

Your Zune device is not detected by your computer or the Zune software
http://support.Microsoft.com/kb/944909

Azeez Nadeem - Microsoft Support [If this post was helpful, please click the button "Vote as helpful" (green triangle). If it can help solve your problem, click on the button 'Propose as answer' or 'mark as answer '. [By proposing / marking a post as answer or useful you help others find the answer more quickly.]

Tags: Windows

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