Microsoft asked "Etechnical support" people to phone directly to a problem with their computers?

Similar Questions

• Windows keeps cold people and ask if they have problems with their PC?

  Windows keeps cold people and ask if they have problems with their PC?

  I was just wondering if it's offers a Windows service or should I be worried because I had a persistent caller today asking me to name and asks me to turn on my PC it could help.  I leave the House at the time and had no time to pursue the other but one niggling at the back of my mind there's a missed call with number withheld on my back and a voice message with the same background noise?

  Hi MargaretWatson,

  "Microsoft made no telephone calls to you unsolicited help to fix your computer".  It is mentioned in the following article, please check the link for more details below:

  http://www.Microsoft.com/security/online-privacy/msName.aspx

  I hope this helps!

• I got a call from people claiming that there was a problem with the computer.

  Original title: scammed by PCWizards?

  A few days ago I received a call from PC assistants saying they were Windows operating system support. They tell me that they have noticed that I had many requests from spam junk that was slowing down my computer. Unfortunately, as I had a big problem with my computer in time, I bit. I was very nervous about it at the time, but since I had so many problems with my computer and that you didn't know what to do, I fell prey to their plot. They talked to me in a 6 month contract for a fee of $99.00. After they have finished the maintenance on my computer, it worked very well, too gullible me thought: maybe they are legitimate.

  At the end of the interview I googled their business and came across an article that has been exposed as the crooks and claims that Wizards PC installs a spyware sophisticated by giving them access to the victim's computer remotely.

  To reassure myself, I decided to call using my Norton Security System. Their technician checked my computer and found a few things that their technology did not that he should have done; such that no detected restore points, the registry was not cleaned (35 detected registry errors) and it did not remove some software malware browers (toolbars).

  On his recommendation, I recalled PC assistants. The first tech I talked didn't seem to know what he was doing, so I hung up with him and sent their support line and ask them to address these problems or I would withdraw the payment from my credit card. Almost immediately after sending the e-mail, another technician called me. Unknowingly, I had all ready filed a dispute with my credit card company. I intend to cancel the service, but I am still concerned by some spyware detected on my computer. What is the best way for me to handle this? How can I get authenic proof that I was definitely scammed and I should report it to the Internet Crime Center? Using my computer for a few basic daily functions, must not be so stressful!  Any constructive guidance would be greatly appreciated!

  (Scammed in PA)

  After they have finished the maintenance on my computer, it worked very well, too gullible me thought: maybe they are legitimate.

  At the end of the interview I googled their business and came across an article that has been exposed as the crooks and claims that Wizards PC installs a spyware sophisticated by giving them access to the victim's computer remotely.

  Hello

  It's a scam.

  Either these so-called "Microsoft" Tech companies want to sell you a worthless software, or remote access to your computer to try to steal your credit card and bank information and also achieve an identity theft on you.

  You gave them remote access and if you do Internet banking, contact your bank, explain, and change passwords.

  If you use your online credit card, cancel and get a new one issued to you.

  And the only way that willl you know that you are free to them is to backup your data and do a clean install of your operating system.

  @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

  And Microsoft does not contact you unless YOU have made prior arrangements with them to do.

  There is an article in the link I'm you provide at the end of this one

  Read this Information from Microsoft:

  "Avoid scams to phone for tech support.

  http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

  Don't be fooled of unsolicited calls. Don't provide personal information.

  Here are some of the organizations that cyber criminals claim to come:

  • Helpdesk Windows

  • Windows repair center

  • Microsoft technical support

• Microsoft technical support

• Windows Support Group Technical Department

• Microsoft Research and Development Team (team of Microsoft R & D)

See you soon.

• Apple support has been unable to solve my problem with iTunes not responding do not. He started all of a sudden. A few weeks after I've upgraded to Windows 10. Reinstalles/uninstalled iTunes and nothing. Now, I can't even Apple support for help.

  All the sudden, iTunes has stopped responding. I click top and nothing. I spent over an hour with a Senior Engineer at Apple's Support, which does not give me a ticket number so now Apple can't even find the person I talked to. This person had to remember and it's been 2 weeks. I called Apple back Support and since they can't find a ticket number they told me that I have to wait until this person reminds me. This engineer had me remove and reinstall iTunes with all the other components that go with it, I run it as administrator, pretty much did all the troubleshooting I had done on my own. I have now to sit and wait, hoping that this senior engineer at Apple called me back. It's poor and poor support for iTunes. If anyone has any advice, please share.

  Thank you

  These can be things that you've already tried. Despite this, it might be interesting to try again. As another poster has said recently, though for another problem, "20th try was the charm.

  For general advice, see troubleshooting problems with iTunes for Windows updates.

  The steps described in the second case are a guide to remove everything related to iTunes and then rebuild what is often a good starting point, unless the symptoms indicate a more specific approach.

  Review the other boxes and other support documents list to the bottom of the page, in case one of them applies.

  More information area has direct links with the current and recent buildings if you have problems to download, must revert to an older version or want to try the version of iTunes for Windows (64-bit-for old video cards) as a workaround for problems with installation or operation, or compatibility with QuickTime software or a third party.

  Backups of your library and device should be affected by these measures but there are links to backup and recovery advice there.

  TT2

• Microsoft uses independent companies for phone users to tell them that they have problems with their MS mild wear and offer to sort by phone?

  Microsoft uses independent companies for phone users to offer sort the problems that we are not informed by phone, or is - this another scam?

  Scam.

  See here: -.

  http://www.ComputerActive.co.UK/CA/PC-help/2134917/genuine-Microsoft

• I bought an iPhone 5s at the full retail price of straight talk, that is factory unlocked, but when I try to activate it on U.S. cellular, they tell me that a straight talk phone can not be used with their prepaid service even if it is unlocked. Help?

  Why my outspoken factory unlocked phone will not work on network prepaid cellulars American?

  Seems to be clearly of their frequently asked questions that you must buy an iPhone to them to get their service...

  

  http://www.USCellular.com/USCellular/support/FAQ/faqDetails.jsp?topic=Apple-IPhO not .html & parent = phones

• Microsoft calls customers about problems with their computer? I received a call; They claim back Monday at 14:00.

  I received a call from Microsoft saying that I am facing a problem on my computer.  They said there are technical service.  I told them it sounded like a scam and they said they could prove it.  Told me to press the Microsoft button while pressing the letter 'r '.  I told them that I don't have the time to do what I was about to leave the House for a race.  They said they'd call back Monday at 14:00.  Is it a scam?  Or is it legitimate?

  It's a real call from Microsoft?
  http://www.ComputerActive.co.UK/CA/PC-help/2134917/genuine-Microsoft 
   
  It's a scam.

• Since the recent upgrade, I don't see any of my projects in Shutterfly. Their customer support says that it may be the problem with the application Java and Adobe Flash Player

  See above - there known problems with these applications?

  Your player (if any) Java is not indicated clearly in your list of plugins, and your FlashDrive is several versions behind. If Apple has a site update, you can check that first. Mozilla site is here: http://www.mozilla.org/plugincheck/

• Microsoft has a support center India/Asia calling houses UK?

  Microsoft has a support center India/Asia calling houses UK? or is that what I think a scam.

  In the United Kingdom is flooded with calls from other countries with callers using English names to try to scam people. FACT!
  Microsoft is normally contact people by phone? If I remember never submit my Microsoft phone number.

  It is a common scam. Do not let them give any info, do not give access to your PC, not give them all the money and do not go to all the websites that they suggest. One moment. See:

  http://www.microsoft.com/en-gb/security/online-privacy/msname.aspx .

  Microsoft does ever not requested for calls.

  (such persons may use names other than Microsoft as well)

• people keep calling from 'Windows Tech Dept' Indian accents telling that there is a problem with my computer at risk

  I've been deflecting calls from people who say there is a problem with my computer, claiming they are "Windows technology department.  A woman comes to call.  She said her name was Fiona and his identification number is 1104.  Call back phone number is 1-866-539-8674.  She was very beautiful, but persistent.  I got his information to call her back.  She said that whenever we get on the Internet, some viruses or damage of some sort gets into our computer.  She wanted to go on the computer right then, and she show me all error messages or something like this.  I said my husband was using the computer and I was in the middle of something, which was true.

  I know that we have received an error message that Windows XP is not 'more protected by Microsoft' and basically we should buy a new computer.  Is this related?  What exactly means that Windows XP is no longer supported?

  Windows has anyone who receives messages and codes of error for individual computers and pay people to call users and warn them of the disappearance to come computer threats?  Calling us that part just seems unlikely.

  Y at - it a Tech Department Windows calling proactively computer users?  I should do in addition to using Norton antivirus or McAfee (or what my husband has on this computer) to protect us from viruses and hackers?

  Thanks for the reply.

  See the following for more information:

  http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

  http://ask-Leo.com/i_got_a_call_from_microsoft_and_allowed_them_access_to_my_computer_what_do_i_do_now.html

  https://krebsonsecurity.com/2012/08/tech-support-phone-scams-surge/

   

  NOTE: http://www.Microsoft.com/en-us/Windows/enterprise/endofsupport.aspx

• Microsoft has no support for windows 7?

  Microsoft has no support for windows 7?

  If your operating system is preinstalled on your computer, your support should be provided by the manufacturer (OEM) who provided the computer rather than Microsoft.  Microsoft will provide free assistance for problems of installation of Service Packs and updates for Windows even if your machine is an OEM.

  Start a new post in this Forum and include details of any problems you encounter and the people here will do their best to help you find a solution.

  How to ask a question
  http://support.Microsoft.com/default.aspx/KB/555375

  Microsoft Technical Support phone numbers
  http://support.Microsoft.com/kb/319726/en-us

  Microsoft U.S. Office locations
  http://www.Microsoft.com/about/companyinformation/usaoffices/en/us/default.aspx

  Online Assisted Support options
  http://support.Microsoft.com/select/default.aspx?target=assistance

  Microsoft contact information - Is supported by the phone number, Email
  http://support.Microsoft.com/GP/phonelist#phone

  Contact Microsoft
  http://support.Microsoft.com/contactus/?ws=mscom#TAB0

• Support of windows phone call pretending

  I received a phone call from a person who said she was from the Windows Support. She said she wanted to talk about a problem with my computer. I never give information to unknowns, I told her that I don't have a computer. She insisted and said she has a computer registered in my name and added my name to me, just in case I didn't know how to spell!  I insisted on the fact that I don't have a computer, which she hung up without even a goodbye. The phone number that appears on the screen of my phone was as follows: + 971 2 179 514 (the code is that of the UAE, Abu Dhabi, to be more precise). I know that Microsoft may have something else to do, but it would not be a good thing if the authorities took a peek in these crooks/scammers / con artist Set up or in other words the CALL CENTERS that prey on the innocent and unsuspecting of honest people? Isn't this why do laws exist?

  I am seriously alarmed when I get a call from an Indian woman highlighted one of the Gulf countries to find that they have information on me and my computer.
  Please tell me that when I sign up my computer or other similar devices with Windows or Microsoft, that my personal information is not sold to criminals! Although protection of privacy agreements stipulate that it won't happen.

  Fake phone calls to technical support

  Calls unrequested telephone of this nature are almost always a common scam. Do not let them give any info, do not give access to your PC, not give them all the money and do not go to all the websites that they suggest. One moment.

  Please see:

  http://www.Microsoft.com/en-GB/security/online-privacy/avoid-phone-scams.aspx

  Microsoft issues never not solicited for phone calls of support or security.

  These types of callers can use completely fictitious names or bogusly claim to be of real companies other than Microsoft as well.

  It seems that the only info. the woman had been your phone (obtained from the phone book?) number and was just guessing that you got a PC (make most of the households in developed countries).

• Keep him would appeal to "Microsoft" asking to open a session, to search the computer, any help, is this legitimate?

  I get a phone call from 'Microsoft': ask him for me to log on to the computer to check security, up to now, I refused, because I don't think, any help to what will be, it is a legitimate call?

  N ° it is a scam.

  http://www.Microsoft.com/en-GB/security/online-privacy/msName.aspx

  For more information read:

  http://ISC.sans.edu/diary/Microsoft+support+scam+again+/10912

  http://www.guardian.co.UK/technology/2011/Sep/22/Microsoft-drops-partner-accused-scam

  http://www.YouTube.com/watch?v=FJajKg8rk0o&feature=related&NoRedirect=1

• Why are there people tecsavy call me to get money for my microsoft programs I already bought with my computers and they crashed my good computer

  Why are there people tecsavy call me to get money for my microsoft programs I already have bought with my computers and they crashed my good computer, I am a stay home Grandma take care my 3 grandchildren, they wanted 300. for my computer with windows vista and now they want 190. for this computer, why microsoft would let people do such things

  s7cwa7

  Hi Julie,.

  Microsoft has none of the unsolicited telephone calls to help you fix your computer. You can consult the following documentation to learn more about the same.

  Avoid phone scams | A cybercriminal Tech Support Scam | Security threats

  Fraudulent emails and credit scam advice cards | Microsoft Security

• Receive calls from unknown numbers, stating that they are Microsoft Windows Technical Support.

  Original title: phone call received the support of windows, and the requested access to my computer.

  Phone call from 684-236-5238 who said support technology windows and requested access to my computer to detect problems.  I have been denied access.  This call from you or is it a hoax.

  Phone call from 684-236-5238 who said support technology windows and requested access to my computer to detect problems.  I have been denied access.  This call from you or is it a hoax.

  It's a scam.   I'm glad you don't fall for it.

  For more information, see the following:

  http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

  http://ask-Leo.com/i_got_a_call_from_microsoft_and_allowed_them_access_to_my_computer_what_do_i_do_now.html

  https://krebsonsecurity.com/2012/08/tech-support-phone-scams-surge/

  Kind regards...