Microsoft does make individual calls home voluntarily?

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• I get calls from someone who says he is from Microsoft, I asked to call back number, which is 650-989-1221 it is Microsoft?

  This man sounded like he was reading a script with an accent as the India, but he said he's in California... He said my computer is corrupt and sending signals and something else I don't remember. He said that it is from microsoft, but I told him not enything and ask for a number to call back later.

  This is a scam that has become increasingly common in recent years. Microsoft does not cold-call customers, so if you do not contact this 'service', don't give them access to your computer or personal information. Most of the time, they extort money (if you give them the remote control of your computer by going to the sites they tell you of to correct 'issues'), or at least the factory door programs and malware hidden on your computer.

  If you provide access to or information, you should be fine.

  There are a number of complaints or similar concerns registered by the other posters about the present; Unfortunately, there are many fictitious companies to try this type of scam, and international jurisdiction is find and their closing difficult.  The best option is just to ignore the calls for more ' we received your computer Windows error reports.

  Someone better informed than me, with links to the official pages of Microsoft FAQ about these phone scams will probably be along shortly.

  -DF

• I have Vista Home Premium but I do not have Microsoft Movie Maker HD

  I have Vista Home Premium but I do not have Microsoft Movie Maker HD.

  Vista Home Premium is supposed to come with the version HD of Microsoft Movie Maker, but rather my installation (which came with my HP PC when I bought it) has only the ordinary Microsoft Movie Maker.

  What can I do to get the HD version?

  I have Vista Home Premium but I do not have Microsoft Movie Maker HD.

  Vista Home Premium is supposed to come with the version HD of Microsoft Movie Maker, but rather my installation (which came with my HP PC when I bought it) has only the ordinary Microsoft Movie Maker.

  What can I do to get the HD version?

  ============================================
  I was wondering when you publish your project... don't you
  have the HD options you see in the following screenshot?
  http://www.Papajohn.org/IMGs/Vista-PublishToComputerChoices.jpg

  The following video tutorial might be worth a visit:

  How to make your videos using Windows Movie Maker HD
  http://www.YouTube.com/watch?v=MRGW11RrqL0

  John Inzer - MS - MVP - Digital Media Experience - Notice_This is not tech support_I'm volunteer - Solutions that work for me may not work for you - * proceed at your own risk *.

• Skype does not not to make a call

  I've recently updated to Skype 7.6 on windows 8.1, but every time I make a call the program would become "unresponsive". I tried to reinstall and do the reset Skype, but two of them do not work.

  is there another solution to this?

  Try to update your NVIDIA driver

  http://www.GeForce.com/drivers/results/86506

• Phone call telling me that they come from Windows and it is on my computer - make these calls?

  I see others have similar appeals - so, what is the answer to these other positions?

  Hello - what someone has an answer yet?

  First of all, note that when you ask "do * you * make these calls?" you apparently think you are addressing here Microsoft.

  You are not. It is a forum for peer support. We just are all users of this version of Windows here, help each other if and when we can. We are not Microsoft employees (not even those of us with 'Microsoft MVP"behind our names; it is an honorary title for having provided useful advice) with the exception of an occasional Microsoft contractor or an employee.

  Second, the call was

  a scam and with all the names and phone numbers, one that has become very common these days. See http://www.troyhunt.com/2012/08/virus-scams-social-engineering-victims.html
  and http://www.howtogeek.com/176605/tell-your-relatives-no-microsoft-wont-call-you-about-your-computer/
  and http://www.howtogeek.com/180514/the-%e2%80%9ctech-support%e2%80%9d-scammers-called-htg-so-we-had-fun-with-them/
  
  In addition to their money get on your part for the inaction of any value, if you let them into your computer, who knows what they were doing here or what confidential information, they stole.

  So if you have done so, I highly recommend that you do both of the following immediately:

  
  1 do a clean reinstall of Windows.
  
  2. * after * reinstallation of Windows, change all your passwords, especially all of banks or other financial sites.
  Since they * could * have installed a recorder of strikes, simply changing your passwords without first reinstalling Windows may not be good enough.

• Why is Microsoft doing a software that does not work for people?

  So here we are with windows seven. When you try to select multiple files, sometimes you gotta use the command key. So if my cursor is a little off, instead select the files, it will copy their jn location you are working with. What other software functions uses the control and click left button in Windows seven? How does make things easier for me if you accididentally click on something at the wrong time or off track-is which means that no matter the level, you are working with Microsoft - we have to take each individual file to copy or cut and paste because I do not do anytyhing thing who will be allowed to work with several files at once.

  I want to activate the option "Use check boxes to select items" folder view when you do this kind of thing.

  http://www.howtogeek.com/HOWTO/7888/how-to-enable-check-boxes-in-Explorer-in-Windows-7/

• Impossible to make FaceTime calls on iPhone 7 using Siri

  I tried to use Siri to do a FaceTime call tonight and gave an unusual error: "I wish I could, but FaceTime is configured with me yet."

  I'm able to get Siri to open the FaceTime app, simply cannot access directly from my contacts and apart from this Siri works fine on the iPhone 7, including SMS and regular audio calls.

  I tried a FaceTime using Siri call on 3 old iPhone models (5s, 6 + and 6s), all running iOS 10, and it worked properly on each of them, she was with both iOS 9 and 10 on the same model of 6s for the past year, so this leads me to believe it's a problem iPhone 7 (or an individual defective unit) rather than a problem of iOS 10.

  I checked a number of settings on the iPhone 7 before coming here:

  • Siri is enabled.
  • FaceTime is activated.
  • Restrictions (general-> Restrictions) are completely shut down.
  • iCloud-> contact is activated.

  Hi there jsf23!

  Welcome to Apple Support communities, it's my pleasure to help you with your iPhone 7 issue of Siri is not able to make FaceTime calls.  I use Siri all the time and have his power making FaceTime calls is another great feature.  Looks like you have checked a lot of things I want to check too, if I fell on the same subject.

  At any time, that there is a problem with Siri or FaceTime, the first thing I recommend is to restart the iPhone and retest Siri and FaceTime.

  Restart your iPhone, iPad or iPod touch

  If Siri is still underway on issues from a FaceTime call, try to perform a reboot of the force.  Remember, this will be a little different on an iPhone 7.

  • On an iPhone 7 or iPhone 7 more: press and hold the sleep/wake and Volume buttons down for at least ten seconds, until you see the Apple logo.

  Test again and then try to check for updates.

  Update the software on your iPhone, iPad or iPod touch iOS

  Have a great day!

• After installation or upgrade to Firefox 31, starting Firefox does not display the home page, personalize displays a blank page and the radio button does not work

  I am the admin of Windows for a University Department and install PC with Firefox all the time. This problem does not occur with every PC I would maintain, only a selection bit (model different laptops with Windows and update 1 8.1.) Until today, it has happened with the new user (with admin rights) accounts that I place on laptops for our staff. Today, this happened with the account administrator while setting up a new laptop. In all cases so far, I have install Windows from a registered image that was created by using sysprep.

  I tried many suggestions to reset Firefox, removing the profile of Firefox users, removing the Windows profile users, uninstalling/reinstalling Firefox, uninstall/reinstall of Firefox and the latest Java, but nothing helped. After uninstalling, I run an application to delete the caches and temporary files and even remove manually the keys to register HKLM\SOFTWARE\Mozilla and HKCU\SOFTWARE\Mozilla. I restart and make sure that the installation folder is deleted after uninstalling.

  Results are the same: after installing Firefox 31, the initial settings for migration, IE or Chrome pop up and after having clicked on the button finish, Firefox starts but does not display the home page of the new user, only a blank page. By clicking on the Options (3 bars) button does nothing. Right click in the appropriate box, the shortcut menu appears, so I can choose to customize, but which opens another tab with subject: Customize the URL and the page is blank. In the right click context menu, I can activate the menu bar and get options from that.

  My last attempt helped a little. I uninstalled Firefox 31, cleaned, removed the profile user Firefox, rebooted and then installed Firefox 30. Initial start-up runs and tells me that I'm not up-to-date and the works of button Options. But I can't always customize.

  Then I upgraded to Firefox 31, but then it's back to no start page, no options button and no customization. I can go down to 30 and get customize practically works again.

  Addon only is for McAfee Scriptscan to Firefox 15.1.0, just after installation is disabled.

  Any help would be appreciated. Thank you.

  You can try a different theme of Windows?

  Have you tried to start the computer using Windows safe?

  Start the computer in Mode safe mode with network support Windows (on the startup screen, press F8) as a test.

  • http://www.bleepingcomputer.com/tutorials/how-to-start-Windows-in-safe-mode/

• I usually get hyperlinks have advertising, the "moms make money at home? How can one, I get rid of this browser bug?

  I usually get hyperlinks have advertising, the "moms make money at home? How can one, I get rid of this browser bug?
  I downloaded, install and scan with Malwarebytes Anti-Malware laptop several times and it of better, but is still hyper-lier words, with the announcement that the link
  Any suggestions?

  Do a check with some malware malware, analysis of programs on the Windows computer.
  
  Please scan with all programs, because each program detects a different malicious program.

  Make sure that you update each program to get the latest version of their databases before scanning.

  • Malwarebytes' Anti-Malware:
    http://www.Malwarebytes.org/MBAM.php
  • SuperAntispyware:
    http://www.SUPERAntiSpyware.com/
  • Microsoft security scanner:
    http://www.Microsoft.com/security/scanner/en-us/default.aspx
  • Windows Defender: Home Page:
    http://www.Microsoft.com/Windows/products/winfamily/Defender/default.mspx
  • Spybot Search & Destroy:
    http://www.safer-networking.org/en/index.html
  • AdwCleaner:
    http://www.bleepingcomputer.com/download/adwcleaner/
    http://www.Softpedia.com/get/antivirus/removal-tools/AdwCleaner.shtml
  • Kasperky free Security Scan:
    http://www.Kaspersky.com/security-scan

  Alternatively, you can write a check for an infection rootkit TDSSKiller.

  • http://support.Kaspersky.com/viruses/solutions?QID=208280684

  See also:

  • "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked

• Skype crashing when I try to make a call 7.9.0.103

  Hello.
  
  I never had this problem before it started today. When I try to make a Skype call it always crashes. It works perfectly until I make a call. I tried to rename the Skype folder in %APPDATA%\microsoft\windows\sendto and deleted the db folder, but none of them seem to work because I still have the same question. I added my hope to report dxdiag that you guys can help me. Thanks in advance

  The Windows event log:

  Log name:      Application
  
  Source:        Application error
  
  Date:          5.9.2015 01:22:44
  
  Event ID:      1000
  
  Task category: (100)
  
  Level:         error
  
  Key words:      Classic
  
  User:          n/a
  
  Computer:      Skynet
  
  Description:
  
  Name of the failing application: Skype.exe, version: 7.9.0.103, time stamp: 0x55ddec34
  
  Name of the failed module: KERNELBASE.dll, version: 6.2.9200.16384, time stamp: 0x5010ac2f
  
  Exception code: 0xe0fafac1
  
  Offset: 0x00014b32
  
  Process ID vulnerabilities: 0x15dc
  
  Start time of application vulnerabilities: 0x01d0e7602bd05ad6
  
  The failing application path: C:\Program Files (x86)\Skype\Phone\Skype.exe
  
  Path of the failing module: C:\Windows\SYSTEM32\KERNELBASE.dll
  
  Report ID: 7640be1c-5353-11e5-bfb7-54a05052abbd
  
  Faulting full name of the package:
  
  ID of the failed package-parent application:
  
  The event XML:
  
  
  
    
  
      
  
      1000
  
      2
  
      100
  
      0 x 80000000000000
  
      
  
      1594832
  
      Application
  
      Skynet
  
      
  
    
  
    
  
      Skype.exe
  
      7.9.0.103
  
      55ddec34
  
      KERNELBASE.dll
  
      6.2.9200.16384
  
      5010ac2f
  
      e0fafac1
  
      00014b 32
  
      15dc
  
      01d0e7602bd05ad6
  
      C:\Program Files (x86)\Skype\Phone\Skype.exe
  
      C:\Windows\SYSTEM32\KERNELBASE.dll
  
      7640be1c-5353-11e5-bfb7-54a05052abbd
  
      
  
      
  
      
  
      
  
    
  
  

  Edit: added Windows event log

  Try to uninstall the currently installed version of 7.9 and install the older version of Skype 7.8.0.102 using this Setup program:

  http://download.Skype.com/MSI/SkypeSetup_7.8.0.102.msi

• Problems to make a call

  Hi I am new in Skype yesterday, I set up my Skype and make a calle to my family in Cuba, my home country but when I tal for 1 call of you minute was o worm unspectly and I need to unblock my account. Today, I try to do it again, but the same, I repeat once again all and then when I try to make other calls I can connect.
  Thanks in advance

  Skype calls rely on a stable internet connection. It doesn't require all that much bandwidth, but it requires a near-continuous connection. If your calls are down, the most likely cause is problems of periodic network connection.

  I'm not sure that understand what you mean by "unlock my account." If it is a problem just call dropped, you should be able to retry the call directly without additional measures.

• I'm doing a Shell call Firefox in the directory C:\Program Files (x 86) of \Mozilla FireFox\ and LabView shell call gives an error.

  I'm doing a Shell call Firefox in the directory C:\Program Files (x 86) of \Mozilla FireFox\ and LabView shell call gives an error. I can go to the BACK shell and make the fine call, but Labview Shell gives several errors. Anyone know how to get around the problem of directory with the name of the Program Files (x 86) directory with space and the (x 86) BACK doesn't seem to like?

  You must use quotation marks.

• Received a call from someone claiming to be with Microsoft, it is a call or a scam?

  Hi all

  I live in Switzerland, but am British and a mac user (no groans please) although I Mac office installed.
  In any case, tonight I received a call from an Asian woman of this phone number 00441865600154, the 1st time, I pressed the wrong button and cut them but they were recalled to work and she said she was from MS and my computer downloaded hacking software and had it flashed an alert at Microsoft. The line was very very bad and I've been cut called the number back and I just domestic type normal BT mail voice... scam or real?
  MS have the ability to track these things, and how they know my phone number to the House Switzerland?
  
  I am a little freaked by the present, any help would be greatly appreciated.

  It is a scam, Microsoft does not call for end-users, because I don't think that they follow everyone. All calls more like this contempt please and offer the information for them. Total scam.

  They probably bought a list of phone numbers from somewhere or they get telephone directories in Europe. Not too sure about all other methods. That would be my guess.

  I hope this helps.

  Jim

• I've been called @ home by "Windows"?

  Today, I was called @ home by someone who claims to be call "Windows" in "San Diego", wanting to 'install' some Windows update "anti-virus".  I don't remember anyone ever contact me @ home.  Is this a joke? Malicious behavior?  It seemed 'out of the ordinary. "  Has anyone else been contacted like that?

  Hello

  Yes, it's a SCAM!

  Avoid scams to phone for tech support
  http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

  In the United States, you can contact the FBI, Attorney general, the police authorities and consumer
  Watch groups. Arm yourself with knowledge.

  The Internet Crime Complaint Center (IC3) is a partnership between the Federal Bureau of Investigation
  (FBI) and the National White Collar Crime Center (NW3C), funded in part by the Bureau of Justice Assistance
  (BJA).
  http://www.ic3.gov/complaint/default.aspx

  No, Microsoft wouldn't you not solicited. Or they would know if errors exist on your
  computer. So that's the fraud or scams to get your money or worse to steal your identity.

  Avoid scams that use the Microsoft name fraudulently - Microsoft is not unsolicited
  phone calls to help you fix your computer
  http://www.Microsoft.com/protect/fraud/phishing/msName.aspx

  Scams and hoaxes
  http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3

  Microsoft Support Center consumer
  https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1

  Microsoft technical support
  http://support.Microsoft.com/contactus/?ws=support#TAB0

  Microsoft - contact technical support
  http://Windows.Microsoft.com/en-us/Windows/help/contact-support

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

• Microsoft are on phone calls to users?

  The Microsoft technical experts make phone calls users to "address to your computer running slowly", or, as I suspect, are such call scams?

  The Microsoft technical experts make phone calls users to "address to your computer running slowly", or, as I suspect, are such call scams?

  Scams.

  Cold calls are well documented scams.