Microsoft LifeCam VX-5000 won't initialize. What should I do?

I installed the program available in the disc that came with Microsoft LifeCam VX-5000. It seems to have installed correctly. When I click on the link on the desktop, the screen cam window opens and after a while gives the error message "initialization failed".

Hi Ruma,

Thanks for posting your question.

Make sure you have the latest version of the software installed on the computer for the Lifecam.

Try to download the latest version of the software from the link:
http://www.Microsoft.com/hardware/download/DownloadResult.aspx?category=ice&type=LifeCam&name=RKA-00001&OS=Win7_3264&lang=en

Let us know if that helps.

Kind regards
Clement Kumar.

Microsoft Answers Support Engineer. Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

Similar Questions

  • Error: LifeCam.exe - the exception unknown software exception (0xe0434f4d) occurred in the application at location 0x7c812afb when trying to install Microsoft Lifecam HD-5000

    Original title: application with microsoft lifecam hd-5000 error.  My operating system is XP Sp3.

    I tried to download it from the microsoft site and I have the same problem.  After installation, I click on the lifecam 5000 and I get the following message:

    "LifeCam.exe - the exception unknown software exception (0xe0434f4d) occurred in the application at location 0x7c812afb.

    If I anwser or not it then closes.  How can I fix this problem?

    Hi ChristopherBell,

    I recommend contacting Microsoft Hardware support for assistance.


    Reference:
    Troubleshooting

    Hope the helps of information.

  • Problem with the microsoft lifecam vx-5000 appication on my windows xp 32-bit

    I recently bought the lifecam vx-5000 and installed the software from the cd provided in the box. The webcam application fails and cannot open. It says that an error has occurred and must be closed. Also, the webcam is not detectable by Skype. I've download the latest version of the software (for my windows xp 32-bit) on the site but the problem still exists. What's not?

    Hello

    Looks like the camera might have a hardware problem or something running is interfering with
    the software and drivers.

    LifeCam VX-5000 - 3 year warranty
    http://www.Microsoft.com/hardware/digitalcommunication/ProductDetails.aspx?pid=014&active_tab=systemRequirements

    Microsoft Hardware warranties
    http://www.Microsoft.com/hardware/warranties.mspx

    Support for WebCam
    http://www.Microsoft.com/hardware/digitalcommunication/support/default.mspx
    and
    http://www.Microsoft.com/hardware/en-us/support

    Visit the Microsoft Solution Center and antivirus security for resources and tools to keep your PC safe and healthy. If you have problems with the installation of the update itself, visit the Microsoft Update Support for resources and tools to keep your PC updated with the latest updates.

    ===========

    Also check with Skype and Forums support for known issues with their programs.

    Skype - Support
    https://support.Skype.com/en-us/

    Skype - Forums
    http://Forum.Skype.com/

    ==============================================================

    Use the startup clean and other methods to try to determine the cause of and eliminate problems.

    How to troubleshoot a problem by performing a clean boot in Windows Vista or
    Windows 7
    http://support.Microsoft.com/kb/929135

    How to change, add or remove startup programs in Windows 7
    http://www.SevenForums.com/tutorials/1401-startup-programs-change.html

    Autoruns - free - see what programs are configured to start automatically when you start your system
    and you log in. Autoruns also shows you the full list of registry and file locations where applications can
    Configure auto-start settings.
    http://TechNet.Microsoft.com/en-us/sysinternals/bb963902.aspx
    I hope this helps.

    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

  • Microsoft lifecam hd-5000 problem Installtion

    My system is Windows xp home edition. I have uppluged and reconnected to my usb port several times, tried different 2.0 ports, connected my old webcam and recognized computer, restarted my computer several times and reinstalled at least four times. I have two original disk Microsoft hd-5000 3.0 installation and I tried both, I do not see the web cam in Device Manager. I don't understand why my computer recognizes my five or six web cam when you plug it in but nothing when I plug the Microsoft hd-5000.

    Hello

    1. you get any error message?

    2. the Microsoft lifecam works any other computer?

    3. don't you make changes to the computer before the show?

    Please follow the steps below.

    Method 1:

    Run the Microsoft Fixit from the link below.

    http://support.Microsoft.com/mats/hardware_device_problems/

     

    Method 2:

    Follow the steps from the link below.

    Important: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

    http://support.Microsoft.com/kb/322756

    How to back up and restore the registry in Windows

    http://support.Microsoft.com/kb/929087

  • Microsoft Lifecam Vx 800 won't work.

    Hi, I can't get this cam to work. In Windows live messenger, it detects sound via the microphone, but the camera does not work.

    Ive had a quick glance at the resolution of the problems on the microsoft Web site, and none of the solutions seem to work.

    Method 1: When I am looking for the drivers I can't find. Theres no "microsoft lifecam" in program files or System 32.

    No other methods seem to work, I went into the registry but I can't find the Manager to Logitec so I guess that that is correctly uninstalled.

    Im stuck help would be appreciated.

    Hello

    1. are you able to use the webcam in other messengers or applications?

    This problem occurs when one of the following conditions is true:
    a. you have previously installed a Logitech Webcam.
    b. the LifeCam drivers are not well established.

    Have you tried the suggestions in the article below?
    I would ask you to try the methods listed in the article below and check if it works.
    Troubleshoot failures to find the new LifeCam hardware
    http://support.Microsoft.com/kb/929087
     
    I hope this helps.

    Thank you, and in what concerns:
    Shekhar S - Microsoft technical support.

    Visit our Microsoft answers feedback Forum and let us know what you think.
    If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

  • I bought a brand new microsoft lifecam HD-5000 and I can't all pilots need quick help

    I brought a whole new lifecam microsoft HJD-5000 and oi cvant get all the drivers get ofgf * and get my my drivers

    Run Windows Update and install all updates,

    It should update the drivers automatically, otherwise you could visit:

    http://www.Microsoft.com/hardware/en-us/p/LifeCam-HD-5000#support

    And chose your operating system and install the drivers and updates.

  • When I click on my Microsoft, it reads HTTP and 401. What should I do?

    When I click on the Microsoft trial version, I finally bought. He reads HTTP 401. What should I do?

    If you are referring to problems with Microsoft Office, they will help you in the discussion groups below:

    Office:

    http://www.Microsoft.com/Office/Community/en-us/flyoutoverview.mspx

    Office newsgroups

    http://www.Microsoft.com/Office/Community/en-us/default.mspx?DG=Microsoft.public.Office.misc&lang=en&CR=us

    Discussions of general issues of the Office.

    They will help you with your office questions when repost you in the Office discussion groups above.

    See you soon.

    Mick Murphy - Microsoft partner

  • error Microsoft lifecam vx-5000 to initialization - please help

    Hello

    We installed the software, plugged the LifeCam at the USB port and it worked for 30 seconds.

    Now, he repeats to me "initialization error".  We went through the web site troubleshooting section and it's not helping.

    Does anyone have any ideas on how to solve this problem?

    Thank you!

    Hello

    We called Microsoft support and they picked up our computer via LiveMeeting and solved the problem.  He said a piece of code has not loaded correctly and we would never have found the problem.  He was very helpful and fixed it without problem.

    Thanks again for all your help.

    -Kevin

  • Whenever I try to turn on my Microsoft Lifecam NX_3000, I get an initialization error.

    He also told me to close any other program. Can someone help me. I had a problem with this webcam Microsoft since I got it. It is an excellent and very clear webcam when it works. Thank you for your help.

    Hello

    You did changes to the computer before the show?

    Please follow the steps from the link below.

    Important: this section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

    http://support.Microsoft.com/kb/322756

    How to back up and restore the registry in Windows

    http://support.Microsoft.com/kb/933311

  • Microsoft LifeCam VX-5000 does not load?

    I uninstalled a bunch of updates to save space. Then 2 software has failed or has an error. Predator of storm who needs the library of work properly. I was able to fix this software after the Software Runtime has been installed, but cannot get the camera to work even after I uninstalled and reinstalled. Y at - it a Microsoft update that works, I might of accidently uninstalled, I can reinstall? The camera and the drivers is installed with the desktop icon, but it does not load. Any help would be very useful!

    (Moved to programs)

    It's OK I did a full reinstall, AT & T Connectect followed me the steps, it so now everything works find. IncrediMail was really my only concern, and I was able to get everything I had out there. Thanks for the help, I really appreciate it!

  • I use a nokia lumia 520, I can't download apps more, I always get a message saying "microsoft account is unavailable, try again later", what should I do?

    How can I download apps on my Nokia Lumia 520 if I still get the ' Microsoft account is unavailable try again later ".

    .i can't solve this help please

    Hello

    I suggest you post the same question in the Windows Phone forum for more help on this issue. Ask your questions with the following information as well.

    1. you are trying to download apps on Windows Store?

    2 have you tried the troubleshooting steps to resolve this problem?

    3. have you made changes on the computer before this problem?

    Here is the link to post your query in the Windows Phone forum.

    http://answers.Microsoft.com/en-us/WinPhone

    Please do not hesitate to visit our Web site for any help with the operating system Windows or OneDrive.

  • I have version 12 installed elements, but was issued to serial numbers 13 version that won't work - what should I do?

    I can't seem to communicate with a person in chat to advise me how to get the serial numbers affected

    You can try to install version 13 if it's nice...

    PES 10, 11, 12, 13 - https://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-downloads.html

    Otherwise, you will need to see if you can get the serial number chat support.

    To the link below, click on the still need help? the option in the blue box below and choose the option to chat...
    Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

    Serial number and activation support (non - CC) chat
    https://helpx.Adobe.com/contact.html?step=PHSP-PHXS_downloading-installing-setting-up_lice nsing-activation_stillNeedHelp

  • Why my lifecam HD-5000 does not a mirror image?

    I bought a Microsoft lifecam HD-5000, and the image is instead not a mirror as it should. Can you help me?

    Hi, MS MVP mind. How are you?

    Thank you for your response.

    I'm sorry for the delay in responding to you but I was not able to connect on my account.
    I realized that the problem was the program that follow the LifeCam.
    It doesn't have the option 'mirror' or 'reverse' functions.
    I solved my problem download and installation of software "ManyCam" on "baixaki. It has this feature and others.

    Thanks for the help :)

    Good bye

    Edimilson

  • Microsoft Lifecam vx 3000 - recipient not able to hear the sound

    I installed the LifeCam as stated but my recipient can't hear me.  We see each and I hear them, but they don't hear me.  Could someone please help.  I'm not really savvy in computer science, but I try.  Thank you.

    Hello

    I understand that you are facing problems with Microsoft Lifecam vx 3000.

    1. what program you use to video chat?
    2 have you tried to use this webcam with other programs?
    3. do you get an error message?

    I suggest to see the next procedure and check if it helps.

    Method 1:

    I suggest to run the hardware and devices Troubleshooter and check if it helps.

    Open the hardware and devices Troubleshooter


    http://Windows.Microsoft.com/en-in/Windows7/open-the-hardware-and-devices-Troubleshooter

    Method 2:


    Exercise the functions mentioned below to adjust the Microphone as default:

    1. Click Start and click on Control Panel.
    2. click on sound, then a new window will open.
    3. in the new windows, click on the 'Registration' tab and right click in the window and click Show disabled devices.
    4. now check if the Microphone is listed there and right-click on it and choose activate.
    5. Select the Microphone, and then click "Set as default".

    Note: Also in the playback check if the speaker is set as default. Method 3:

    Method 3:

    I suggest you to install the latest drivers for webcam If the problem persists.

    You can follow the link given below to download the driver for Windows 7

    http://www.Microsoft.com/hardware/en-in/d/LifeCam-VX-3000

    Reference:

    LifeCam problems

    http://www.Microsoft.com/hardware/en-in/help/support/troubleshooting/webcam/LifeCam-Setup

    Hope this solves the problem. If this problem persists, then please get back to us with the results of these methods and any additional information. We will be happy to help you.

  • I left my laptop in the car overnight, and it froze. (literally) It lights up. What should I do?

    I left my laptop (HP TouchSmart tx2) in the car during the night and it froze, literally. It lights (or even try to). He has been inside, in my office for a little more than an hour now. I'll let you rest more at room temperature. But if she still won't turn, what should I do? Please don't tell me that I killed him. I love this laptop. :'(

    Hello:

    I'm removing the battery if it is not too late and let the PC to reach room temperature.

    I think that the condensation formed throughout the laptop due to sudden temp changes to in the specifications of the extreme cold, warm.

    With the battery, which could be pretty short condensation.

    If it does not start within hours, well...

    Paul

Maybe you are looking for