Microsoft technician scam

Similar Questions

• Suspected false call from someone claiming to be a Microsoft technician.

  I had what I think, it was a false call of a man who sounded Indian and who claims to be a Microsoft technician. He was adamant I had a very infected computer and was desperate to make me sit in front of my computer and type something so he could show me how "corruption is gone." It sounded suspicious to me, especially since I have never contacted Microsoft and left a telephone number for anyone to contact me about anything whatsoever. Can someone tell me, Microsoft actually calls you suddenly like that? I do not know I already know the answer, I ask just confirmation for my own peace of mind. I hung on the man and did nothing (not even worth sitting in front of my computer) I thought it was ridiculous. However, I want quite a few comments. Thank you. Tom.

  Fake phone calls to technical support

  Calls unrequested telephone of this nature are almost always a common scam. Do not let them give any info, do not give access to your PC, not give them all the money and do not go to all the websites that they suggest. One moment.

  Please see:

  http://www.Microsoft.com/en-GB/security/online-privacy/avoid-phone-scams.aspx

  Microsoft issues never not solicited for phone calls of support or security.

  These types of callers can use completely fictitious names or bogusly claim to be of real companies other than Microsoft as well.

• How can I report a phone call about a person borrows an identity a Microsoft Technician

  August 18 at 14:49, I received a call from someone claiming to be a Microsoft technician. I barely understood what they said because there accent of the Middle East, but he said that it would be just a matter of time before my computer would crash because of the amount of errors on my computer. He then asked me to start my computer and to now hold the window by pressing the letter R and type eventvwr , and then press ok. A screen came up and on the upper left corner, was asked to support customs seen by double witch clicking grew to administrative activities and double-click on it. I was then invited to watch the center of the screen and above and asked if I could see administrative events and how much was there. I told her that there are 528 events. He then told me to scroll down on the list and all I could see were triangles (warnings) yellow and Red errors, 528 combined overall. He then told me that this list would continue to multiply until my computer would crash. He began to talk about a guarantee of microsoft which would prevent this list to build up again in the future. I told her that I had never heard of a software microsoft warranty. I asked him how this warranty was going to cost me, and he said it would be $ 109 for three years. First, I need to transfer control of my computer to a microsoft technical repairs and that I must leave my computer for a few hours, the time required to carry out all the repairs but first, I have to go to a website called www.ammyy.com . On this site, that I was told that I would be able to transfer control, and when repairs were fix, the technician would present me with a form, I have to fill in for Microsoft software guarantee for an amount of $ 109. I was wrong as well transfer controls because I started to suspect a fraud and I told him that I would not go further with that and that I was going to hang up the phone. His appeal is still on my phone but the number is not available so I can't remind him or provide Microsoft with phone number here. I hope that this information will be useful to Microsoft.

  Kind regards.

  Andre Lavictoire

  Fake phone calls to technical support

  Calls unrequested telephone of this nature are almost always a common scam and are well known by Microsoft. Do not let them give any info, do not give access to your PC, not give them all the money and do not go to all the websites that they suggest. One moment.

  Please see:

  http://www.microsoft.com/en-gb/security/online-privacy/msname.aspx .

  Microsoft issues never not solicited for phone calls of support or security.

  These types of callers can use completely fictitious names or bogusly claim to be of real companies other than Microsoft as well.

• Support.Me phone scammers are pretending being microsoft technicians

  I just got a phone call to the United Kingdom to an indian (?) person who claims to be a microsoft technician. He spoke to me through a load of rubbish-related errors in Event Viewer and then asked me to connect to a site "support.me" how I ended the call.

  This site seems to be registered in a massachusetts-based organization. I see that there are already a few reports on this site on the web, but how do I do it on rerpoting officially?

  Hello

  You can check the links that holds information about scams.

  How to recognize phishing e-mails, phone calls or links: http://www.microsoft.com/security/online-privacy/phishing-symptoms.aspx

  Avoid the scams of tech support phone: http://www.microsoft.com/security/online-privacy/avoid-phone-scams.aspx

  Avoid scams that use the Microsoft name fraudulently: http://www.microsoft.com/security/online-privacy/msname.aspx

• A Microsoft technician never call me and would try and confirm his identity by saying that he can tell me my computer"local security ID"?

  I received what I think, it was a fairly brief call from a guy with an accent by saying that he was a certified Microsoft technician and he was contact me because Microsoft had discovered that the 'pirates' (he said this word a lot) already had malware on my computer.  When I asked him to provide a kind of insurance of who he was, the only information he could give me was the city in which I live and a 32 digit number (with numbers and letters) which he claimed my ' computer local security. "  A number, which, according to him, nobody else that Microsoft should know.  Then he wanted me to start writing commands in the box "run" on my computer how I asked him to give me his phone number so I could watch the number he gave me myself and get back to him.  He said his name was Martin David and he gave me the phone number 0704-325-9110.

  I have a hard time to believe that this guy was legitimate.  But I would like to confirm my intuition.

  Thank you!

  Current scam.

  https://krebsonsecurity.com/2012/08/tech-support-phone-scams-surge/

  http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

• Windows server operation supports Microsoft technician

  I received a phone call on my fixed line from a person who claims to be "Microsoft/Windows Server support technician operation. I continue to cut him in him asking questions. So, what is his number and name. The first day I got David. The second day, he called, I had David D1483. Yesterday, I received a number of return '1-800-245-9503. I didn't mean to call the number. Today, when he called caller ID always shows a number but never a name or a company. The number he calls for is different every time. Today, it was 1-81-654-6055. As soon as I answered, I said that I know that you do not work for Microsoft or Windows please stop calling me.

  For making cela?  Would someone from Microsoft or Windows never call me on my landline? Thank you for your help on this.

  Yes - it is a very common scam.  Microsoft draw (or "Windows" as they say) is always cold-call you.  These criminals Try to trick you into installing their viruses on your computer, so they can either extort money or hijack your computer.

• Microsoft impostor scammed

  I was contacted by phone by someone who said that they were Microsoft and told me that my computer was in danger and they could solve the problem. I hope Microsoft, so I leave them in my computer. Now I find that I am accused for two lifetimes of the AVG Virus protect. A total of more than $1000.00. They did not provide me with any phone # and address internet E-mail "mark@microsoft windowscheckup.com" does not work. Any suggestions?

  I got the same phone call and I told the person I think that it is a scam and they said it wasn't and I said have a nice day and hung up...  I tried to get hold of someone at Microsoft to tell them I had a phone number of the person calling, and I got was racing around...  One of the employees Microsofts gave me the national number do not call registry: this is the number where I should report...  I never buy anything of a phone call, I check everything first, as it's usually a scam...  I thought that Microsoft would have a Ministry of the scam, but I don't think...  Call your company credit card and that the amount in dispute and explain that it was a scam phone... :)

• Phone calls from a person claiming to be from microsoft a SCAM?

  Everyone has just received a phone call from someone with a foreign accent CLAIMING to be from Microsoft? and they said that I got the virus, ect on my computer and they wanted me to go on the computer and I guess = open a site that would PROBABLY destroy my computer... I told the man twice, that I had no problems and thanked him for the call and HUNG up...

  I heard there is a SCAM where someone from another country wants to go to a certain web site current and there wher you download something that ruins your system. I'm not stupid and I quickly hung up.

  (I have Dial-up internet so I couldn't talk on the phone and be online at the same time..) ... When I'm out here = I dial * 69 and see if I get a phone number... at this JERK.   and if anyone is interested I'll let you know what is this number.

  - - - - -

  Edit: a post later

  I did a * 69 as the number is unknown... as expected... I thought it was a SCAM and immediately hung up on him... and gave him no information or access to my computer.

  See Don's response.

  See: "Microsoft takes action against fraudsters tech support."

  Cordially,

• My computer could have been hacked by Microsoft Technician via remote assistance?

  Last week I contact Microsoft support about a problem that I had and the technician said it needs access to my computer by the remote assistant in order to solve the problem.  I asked if he could direct me and let do me it myself but he said no, it must be connected by remote assistance.  As he'd download it told me it would take a while and he could not stay on the phone with me because he could help other customers in the meantime and said he'd call me when the download is complete.  He did call back me and was able to solve my problem.

  However shortly after my computer has been hacked and I am wondering if it is just a coincidence or could it have downloaded information from my computer.  Should I have allowed him access to remote assistance.  I am very worried.

  Your help would be appreciated

  Hello

  A Microsoft Support Engineer remote assistance is normal. If you have any other questions, maybe contact the representative of the technical support that helped you.

• Microsoft Phone scam

  Recently we received a phone call from "Microsoft Security" and, unfortunately, the person who is answering the phone enabled the appellant to have remote access to our computers. We have 3 additional computers which are connected wireless through our router and I am not computer savvy. I don't know, but are 3 other computers at risk for this potential virus that may or may not have been downloaded on the other computer?

  We changed all of our passwords to Web sites that we can think that have our credit and banking information and take the Tower of the computer that was available since to check, but is there something else to do more?

  All advice is appreciated!

  Hello

  Don't forget to contact your company to Bank and credit card as the PERP may try to access
  your accounts directly.

  Reinstalling Windows (or back to return to the State of out-of-the-box) would be good to do.
  Back up data and be prepared to re - install programs.

  -------------------------------------------

  Avoid scams to phone for tech support
  http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

  In the United States, you can contact the FBI, Attorney general, the police authorities and consumer
  Watch groups. Arm yourself with knowledge.

  The Internet Crime Complaint Center (IC3) is a partnership between the Federal Bureau of Investigation
  (FBI) and the National White Collar Crime Center (NW3C), funded in part by the Bureau of Justice Assistance
  (BJA).
  http://www.ic3.gov/complaint/default.aspx

  No, Microsoft wouldn't you not solicited. Or they would know if errors exist on your
  computer. So that's the fraud or scams to get your money or worse to steal your identity.

  Avoid scams that use the Microsoft name fraudulently - Microsoft is not unsolicited
  phone calls to help you fix your computer
  http://www.Microsoft.com/protect/fraud/phishing/msName.aspx

  Scams and hoaxes
  http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3

  Microsoft Support Center consumer
  https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1

  Microsoft technical support
  http://support.Microsoft.com/contactus/?ws=support#TAB0

  Microsoft - contact technical support
  http://Windows.Microsoft.com/en-us/Windows/help/contact-support

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

• Microsoft support scam / Virtual PC Doctor

  I was called by someone claiming to be from Microsoft technical supportringing to warn me automatically downloaded the files that would be 'eat' my computer - he used terms tech more, but I am not very computer and this is the problem! I turned on my computer as requested and followed the procedures he dictated that he cleaned up then my computer files having a cautionary sign against them. It took until the end I realized he was actually going to try to sell me a security software - after interviews on my part of it I can only describe as "bullying" on his part I discovered that it was from Virtual PC Doctor. " I refused to go a farther away, but now I'm worried that he had consulted my computer / info / details in a certain way and don't know what to do about it. Help!

  I was called by someone claiming to be from Microsoft technical supportringing to warn me automatically downloaded the files that would be 'eat' my computer - he used terms tech more, but I am not very computer and this is the problem! I turned on my computer as requested and followed the procedures he dictated that he cleaned up then my computer files having a cautionary sign against them. It took until the end I realized he was actually going to try to sell me a security software - after interviews on my part of it I can only describe as "bullying" on his part I discovered that it was from Virtual PC Doctor. " I refused to go a farther away, but now I'm worried that he had consulted my computer / info / details in a certain way and don't know what to do about it. Help!

  This a complete scam and one that has become very common these days. . Don't think anything such a caller said, do nothing that he tells you to do and hang up on him immediately.

  If you leave them in your computer, you are now at risk serious for what they could have done there (installed spyware? Identity theft? Steal the passwords?), and I highly recommend that you do the two following:

  1 reinstall Windows properly

  2. change all your passwords, especially those of the financial institutions and online stores.

• Real pop-up microsoft or scam?

  Hi, I have a laptop running Vista.  For the last 2 months I get a pop up Windows Version install 2011-2014 (c) all rights reserved.  This appears on every 1/2 hour when I'm on the laptop.  Just wondering if it is really a windows alert (Microsoft) or just a scam.  The pop-up window is just a clear blue square with the information above in the same colors.  I got a scam of a society that represents itself as Norton, I discovered that it was a company not associated with Norton and want $299.99 per year for tracking my computer against viruses and malware.  Since Vista is an older program I want to make sure that it is ligit.  As I have not received e-mail or everything I know comes from Microsoft, I want to be safe rather than sorry.  I keep the notice of closure and always asks if I want to leave this page.  Someone at - it?

  Thank you very much

  Sue Marzano

  Does not legitimate for me.  This isn't just to show a version number, but none actually of installation or progression?  I guess the only option there is the button "OK"?

  Can you post a screenshot of what you see?  Here is How to include a screenshot.

• where transfer of possible Microsoft/Hotmail scam emails

  I just got a possible scam from a Microsoft etc. including UK address.  Should I delete, or there at - it an address to send?

  Please see the last part of this thread about email scams to how to report Hotmail E-mail:

  http://answers.microsoft.com/en-us/windowslive/forum/hotmail-email/how-to-recognize-if-the-email-i-have-received-is/d72a7d1d-b751-4f38-bd0c-cb238e02edd4 .

• Phone call from Microsoft windows scam

  Hello

  I received a phone call saying he was Microsoft Windows and there are system reported that my computer was full of viruses and malware, and they said that my computer was sending viruses in e-mails that they lock my email account in order to protect others. They knew my name and said they could make me a lot if I could prove that I was learned as they need my bank details to level from 4 years of life support that will continue with new computers to replace old. I stupidly gave details as he said that if I did it would install antivirous in the computer as a dinner he says my current software wasn't good.

  Then he forced me to enable remote assistance and took me to the purchase for Business Package of distance page help for New World Services Inc. and forced me to enter my data I did. After completing the session, I received an email of New World Services Inc., saying that I had bought the business package and looking upward found only for four years. I then went to my Bank and the cashier told me it was a scam and I got mannaged to cancel the card before it empied my account although New World Services Inc. did take £252.00 my account and told them about the scam and that I don't want there services and do not call me.

  I always get calls saying they are Microsoft Windows or they are malicious and calling about my computer with virus software and when I don't, thank you and hung up there have been moments when someone else says the exact same words as little as an hour later, well that people call regularly as now I know most of them as soon as they speak.

  They installed ammyy to allow access through my firewall to send windows logs them so with selected McAfee frirwall and ammyy blocked as they had shown me the observer of events the adminastrative events and said cuircles reds are virouses and yellow triangles are malware. When I said that the red circle is when I did a forced when troubleshooting stop where I pressed the button for a few seconds.

  Then I got a phone call saying could I turn on my computer as the info from my computer that has virouses and malware had said. If blocking ammyy had worked as before they were able to tell red any yellow order of events. So I then removed my computer ammyy and that they would not receive the ball more.

  When after I dial to get phone calls not the last call, I get when they called and get that they do not have the number of appellants and it has afflicted me that sometimes there was as little as an hour between calls, it seems I'd barr the number of fraudsters and barr New World Services Inc. If they continue to call and if need be I have to change my phone number.

  1. contact your credit card company, if you had given the scammer, your credit card number.

  -Cancel the card and ask for a replacement with different identification number.
  -If you have paid the scammer with your credit card. The card has been compromised.

  2. contact your bank.
  -Change the account.
  -Change the PIN code.

  3. If you saw the crook of remote access to your computer, it is compromised.
  -Reinstall Vista
  -Use another user name and password.

  4. talk to your local law enforcement... If you want to go that far.
  -Ask to speak to people in the Department of wire fraud. See if something can be done about it.

  5. change the phone number.
  -Scammers will call you. They will not stop.

• Concerned to provide information in Microsoft warranty scam

  Received a call from "microsoft support" about software guarantees, they took the control on my computer before I realized it was a scam, they will now be able to access my personal data? They just hung up when I asked charges ect, off computer, have program antivirus, but worried, they've won my details.

  Denise

  You should reinstall Vista to change all passwords, addresses email etc. Your computer is probably compromised. If you have used the computer to buy online I would change all the card PIN mumbers etc.