Microsoft Video Store on Surface RT will not allow Canadian credit card

Hey, frustrating problem I've experienced with the video application and other applications previously.

My Microsoft Account has my Canadian credit card on file and in the region on my device settings and account information is set to "Canada". When I try to purchase items in the application of video from Microsoft, however, that I have no information of payment on the account of my account. When I add credit card information again, it allows me to enter a billing address that is not in the Canada. It is extremely frustrating that it seems not sync up to my Microsoft account on the feature set and is by far my most big complain about this interface.
Any suggestions?

Hi Scott,.

You can see this Microsoft article and check if it helps:

http://Windows.Microsoft.com/en-in/Windows-8/Add-Edit-payment-method-Windows-store

I suggest you to contact Windows Store to get help:

http://www.microsoftstore.com/store/msusa/en_US/DisplayHelpContactUsPage/ThemeID.33363200/

Hope this helps

Tags: Windows

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