Microsoft wireless intellimouse 3000A failed after 3 months, two within an hour and a third a week more later all computers portable differnent

I bought 4 intellimouse to 4 laptops.  After the failure of 3 1/2 month three of appoximately transceivers, quite warm to the touch you can not hold them as if a diode were burned.  Two of the transceivers has no less one hour of each other and the other a week later.  The first sign was an on-screen error message (windows 7) that a usb driver failed after detecting a device.  Did I just get a bad batch of peripheral mouse (Best Buy in Auburn, ME)?  Only one of the original devices 4 still works.  We have replaced the three different failed with wireless mouse devices and they worked.

Hello JohnMCronin,

These mice come with a warranty. I suggest you contact the Microsoft warranty service to help you with this. You can consult the manual for more information on this warranty. Here is a link you can follow and which will give you information about this:

http://www.Microsoft.com/hardware/warranties.mspx

Thank you
Irfan H, Engineer Support Microsoft Answers

Tags: Windows

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