Microsoft XP - Service Pack 3 with Virus issues

Hello.  How can I back up all my files from Outlook data.   My computer has been infected and it is suggested that I have backup my files and reinstall my operating system.  I am a novice and very skeptical as to what to do.  Help, please!

You have a virus scanner? Start in safe mode / networking (reboot / press / hold down F8) to select. Get install malwarebytes and then update it. Perform a full scan. If you have an anti-virus to day and do a full scan too. Who proposed to format?

Tags: Windows

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