Minor problem with the New Installation of Windows 7 on my Inspiron E1705/9400 - two entries for "Base system device" under "Other devices" with yellow exclamation point

Hello

First of all, let me tell you about my system.   It is of a laptop Inspiron E1705/9400 with the Core 2 Duo T7400 processor clocked at 2.16 GHZ.   It has 2 GB of RAM and a hard drive on the Hitachi Travelstar nine 500 GB (7200 RPM).   It also has the GeForce Go 7900 GS video card.    Previously, it had Windows XP Professional (32 bit) and worked well.   But, I have three computers in my home and Home Office and would they work better together on my wired home network, so I'm upgrading all three to Windows 7.   My two desktops (a Dimension XPS 420 and the other Dimension XPS 430) seem like they will be no problem to upgrade to Windows 7.   But, this laptop was not on the list of Dell Windows 7 compatibility.   However, the Windows 7 Upgrade Advisor that I have downloaded and run seemed to say that it was OK to do a clean install of Windows 7 32-bit and he had only a few minor issues, where it says search the drivers updated from the manufacturer.   Initially, the laptop came with a 100 GB hard drive.   For my use, which becomes very small, so I decided to get the exact same 7200 RPM drive 500 GB size.   This will allow me to do a clean install of the 32 bit Windows 7 OS on the new hard drive and not have to wipe the old disk to do so.   I can just keep the old HD and paste it back whenever I need to get something out of it.

So, here's my minor problem.   After the transfer of some elements off the coast of the old hard drive, I installed the new 500 GB drive and installed a cleaning of the 32-bit version of Windows 7.    I'm happy to announce that I have not had virtually no problems with installation and everything seems to work fine.   He seems a little more zippy than before and I have not met so far that doesn't seem to work.   I went through most of features and almost everything is superb.   But there is a minor problem, showing in Device Manager.   At least, I think it's a minor problem, but maybe someone can give me feedback to know if she is or not.

In the Device Manager list, there is a category called "other devices" now and the icon shows a little white circle with an exclamation mark.    When you expand this category, you see two identical entries that say "Base system device" and the icon has a yellow circle with an exclamation mark inside.     I know from experience that it is not a good thing to see items in the device manager that have a yellow circle with an exclamation point.   I clicked on both of them and neither one really tells you what the device is, or who did what is site you would go to a driver.    On the general tab, it has the following information:

-Device type Other devices

Reference of the manufacturer- Unknown

                     Location     -         Bus PCI 3, device 1, function 3


Under device status, it says the following:

                       The drivers for this device are not installed. (Code 28)

There is no driver selected for the item or a set of device information

To find a driver for this device, click Update driver.

Each of the entries seem to be almost the same thing... but not exactly.   The other has the location

list PCI Bus 3, device 1, function 2... instead of function 1.   This seems to be the only difference.

I tried the button to update the driver, but that doesn't seem to work.   No matter if you say it looks like your

computer or to look for a new driver from the internet, it does not find anything.     As I said at the beginning,

the system seems to work very well... but, given that I don't know what this device is or does, I might be missing something.

He drives me crazy just have these yellow circles with exclamation point hanging out in my device manager.

I could really use some help here.    Any ideas or help would be greatly appreciated.

Thank you

Bryan Ray (Richmond, WILL)

BTW, I just downloaded and installed the driver pack from this ftp location and it worked, even for Windows 8.1 - 64 bit.

Thanks Steve!

Roger

Tags: Dell Software

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