Missing data access office

Worked very well for years.  Now when I open the office it shows that 'Media' and 'splashID" No. Calendar, Contacts, tasks, notes, etc.  My Centro phone has still all data on it.  A SYNCHRONIZATION made no difference.

Desktop by Access 6.2.2

Laptop HP G72 with Windows 8 Pro 64 bit 8 GB RAM lots of HD space

Palm Centro phone

There is only one occurrence of palm.exe on the computer and it is located in

"C:\Program Files (x86)\Palm\Palm.exe.

Thanks for your help.

A few suggestions:

Right-click on the Palm Desktop shortcut and choose "Run as Administrator".  See if they return.

Go to the Control Panel control/users and disable UAC (User Access Control).

The Palm Desktop version produced by the Japan access had a bug in that data lost when the computer was closed, while the program was still running.  ALWAYS stop for Palm Desktop before turning off your computer.

I hope that your data will reappear!

WyreNut

Tags: HP Tablets

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