Missing or file corrupted WIA

I recently bought a HP Officejet 8600 pro.  While trying to scan documents to save on my computer, the error message on the printer screen States:

The scan could not be performed due to one of the following problems:

-Connection to the computer is lost

-L'application of scanning the computer is currently in use

-Application OCR is not installed on your computer

When I run the diagnostic tool, it says the file WIA is missing or damaged.

I have a HP m7350n computer, which is about 5 to 6 years of age.

Can someone help me?

Joey C.

If your system says OCR application is not installed, then require installing.

OCR application.

http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=OJ-72836-2&LC=en

http://h10025.www1.HP.com/ewfrf/wc/document?DocName=c03586087&cc=us&DLC=en&LC=en&JumpID=reg_r1002_usen_c-001_title_r0002

Good luck.

Tags: Windows

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