Missing Windows Vista key

Hello

I recently visited Tiger Direct to remove a virus from my dv6000 (bought new at HP in 2008). They advised that it was better to wipe my system and reload everything, so I let that happen. Now I like my version of Windows is not genuine and to enter my product key, but my Windows the license sticker on the bottom of my laptop is unreadable. I went back to Tiger Direct and they said that HP would be able to give me a Vista key if I gave them the serial number on my laptop. Is this true? I would really like to have my fully operational windows in return and am not currently able to upgrade to another operating system.

Hello:

You have to get a set of recovery disks which normally do not need to enter a product key.

Information on how to order recovery disks is on the link below.

http://support.HP.com/us-en/document/bph07143

HP, or Microsoft will give you a replacement windows product key.

Paul

Tags: Notebooks

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